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Mercure Exeter Southgate Hotel

Overview
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Southernhay East, Exeter EX1 1QF England See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Additional information
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Offers from Mercure Exeter Southgate Hotel
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Rooms
30 Dec31 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,333)
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2,245 results
Traveller rating
821
902
334
129
59
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LanguageEnglish
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821
902
334
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59
Show reviews that mention
All reviews privilege room jacuzzi and sauna leisure facilities car park city centre lovely hotel per day good size walk in shower kippers nespresso machine reception staff third floor standard room few minutes walk public areas buffet style
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1 - 5 of 2,245 reviews
Reviewed yesterday via mobile

It’s another poor review of the festive afternoon tea which was a shame as the hotel was decorated beautifully for Christmas. Staff who clearly didn’t have a clue about the menu, a room/table that was cramped and inappropriate for 14 guests, food served inappropriately not...More

Date of stay: December 2018
Thank Maz1974
Hotel's Favourite
Reviewed 4 weeks ago via mobile

Went for two nights with a friend. Very pleased with the room. We arrived quite late on the first night but the reception staff was very helpful. We asked about the fitness facilities and he pointed out whether they were And the opening times. We...More

Date of stay: November 2018
Thank Indigomistress
Response from Craig F, General Manager at Mercure Exeter Southgate HotelResponded 4 weeks ago

Dear Indigomistress We are delighted to see that you will definately return - it is great to get such positive feedback! I hope that we can welcome you back soon. Kind regards Craig Findleton GENERAL MANAGER

Reviewed 2 days ago via mobile

6 of us came for Christmas themed afternoon tea, which I’d booked 3 weeks in advance and paid £17 a head for (upfront). We waited 45 minutes for our sandwiches and cake selection to be brought out. When we got our pots of tea, the...More

Date of stay: December 2018
Thank Stephyclairey
Reviewed 4 days ago

Booked for an overnight stay and chose a privilege room, however disappointed to find that none of these rooms have a bath so asked to be moved. Receptionist was excellent at moving us to a classic room with a bath. To be honest this room...More

Date of stay: December 2018
Thank groundhog123
Reviewed 6 days ago via mobile

I had a nice time over there. Clean and specious room. Good spa and swimming pool. Good bar and restaurant. The only sown bit was that I found reception staff cold and unhelpful but I cannot judge them on that occasion as they were busy...More

Date of stay: December 2018
Thank s0urenaj
View more reviews
About
Description
4 Star City Centre Hotel Which Is A Great Base For Exploring The Devon Coast & Dartmoor. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Spa
Air Conditioning
Banquet Room
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Contact Information
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
154
Price range
US$ 83 - US$ 175 (Based on Average Rates for a Standard Room)
Also Known As
Accor Southgate Exeter
,
Mercure Exeter Southgate Hotel Devon
Location
United Kingdom > England > Devon > Exeter
Hotel class
Contact Information
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
154
Price range
US$ 83 - US$ 175 (Based on Average Rates for a Standard Room)
Also Known As
Accor Southgate Exeter
,
Mercure Exeter Southgate Hotel Devon
Location
United Kingdom > England > Devon > Exeter
Photos
Traveller (257)
Room & Suite (141)
Dining (33)
Pool & Beach (2)
Business Centre & Event Rooms (16)
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Questions & Answers
Ask a question
hannahorchard96
6 November 2018|
AnswerShow all 2 answers
Response from roaming_kiwi58 | Reviewed this property |
It is okay to leave your car there as long as you like, but you pay £12 per 24 hours, regardless of whether you take the car out of the car park. I am unclear from your post when you intend to depart from the hotel with... More
0
Votes
helenw603
26 October 2018|
AnswerShow all 3 answers
Response from Craig F | Property representative |
Hello Our accessible bathrooms have the ability for a wheelchair to be wheeled in direct to the shower - there is no lip or separate level for the shower itself and is handy for all users.
0
Votes
Room Tips
"No bath in privilege rooms."
groundhog123
4 days ago
Read review
"very good and accessible for a wheelchair user"
MargaretH1838
6 days ago
Read review
"Go to the Hotel Du Vin over the road instead. far superior true 4 star, great service"
jasonsuffolk
11 Nov 2018
Read review
"We had a good room on the first floor. Thick carpets and noise reduced to a minimum. Lifts away from the..."
maggieh672
29 Oct 2018
Read review
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