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Mercure Exeter Rougemont Hotel

232 reviews
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Traveller (39)
Room & Suite (41)
Dining (6)
Overview
  • Excellent28%
  • Very good37%
  • Average19%
  • Poor10%
  • Terrible6%
Travellers talk about
“car park”(21 reviews)
“lovely hotel”(15 reviews)
“privilege room”(10 reviews)
Free Wifi
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
Offers from Mercure Exeter Rougemont Hotel
Special Offer: CHEAPEST RATES ONLINE!
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Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (232)Write a Review
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Show reviews that mention
All reviewscar parklovely hotelprivilege roomcity centrearriving by traincentral stationa couple of minutes walkexcellent showerparking on sitechecking outbreakfast roomthird floorexcellent locationold buildingno liftgood sizecomfortable rooms
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1 - 5 of 223 reviews
Reviewed 2 days ago

no swimming pool as advised on Google maps -please update your listing when searching for this particular hotel, and not sister hotel in the same town, it shows clearly that it has swimming pool and spa, which is obviously not the caseMore

Review collected in partnership with Accorhotels.com
Thank Daza_Bocki
Response from RougemontExeter, General Manager at Mercure Exeter Rougemont HotelResponded yesterday

Dear Daza_Bocki I am really sorry to see that you were extremely disappointed that the information on Google Maps was incorrect. It appears that Google have copied our information from our sister Hotel when our account was created and this had not been identified. I...More

Hotel's Favourite
Reviewed 24 September 2017 via mobile

Booked a stay here as we were coming for the rugby (we lost!). We managed to find a parking spot which was a real bonus, checked in and were given a complimentary upgrade, we had the room right above the porch entrance and it was...More

1  Thank melaniespholland
Response from RougemontExeter, General Manager at Mercure Exeter Rougemont HotelResponded 28 September 2017

Dear melaniespholland Thank you for your constructive feedback and lovely 5 star rating! I look forward to welcome you back soon. Kind regards Craig Findleton GENERAL MANAGER

Reviewed 3 days ago via mobile

Went there on Saturday 9th December for my works Christmas do. We were put through to the bar first of all & there was only 2 members of staff working, it was so busy it was about 4 deep in people waiting to be served,...More

Thank teetoo21
Response from RougemontExeter, General Manager at Mercure Exeter Rougemont HotelResponded yesterday

Dear teetoo21 I am sorry to read that you had a poor experience at our Christmas party. Please be assured that this is not the normal standard that we provide, nor aim for and I understand that we are in contact with your party direct....More

Reviewed 4 days ago via mobile

Had our work Christmas do yesterday (Friday 8th December 2017). The waiting staff were clearly extremely busy but were all very polite, friendly and helpful despite the number of people in the dining area, as were the bar staff and staff attending to the photo-booth...More

Thank LaurenJonesss12
Response from RougemontExeter, General Manager at Mercure Exeter Rougemont HotelResponded yesterday

Dear LaurenJonesss12 Thank you for your constructive feedback about your recent visit to the Hotel - it is lovely to see that you enjoyed your Christmas party at the Hotel and had a great time. Please accept my apologies about the shortfall in service at...More

Reviewed 6 days ago

No complaint as to the hotel situation, rail station and city centre nearby. The rooms are quite small with little wardrobe space and no draw space at all, so if you stay more than one night you live out of your suitcase. Dinner was awful,...More

Thank 852marley
Response from RougemontExeter, General Manager at Mercure Exeter Rougemont HotelResponded yesterday

Dear 852marley Thank you for your constructive feedback - please accept our apologies for not meeting your expectations. Please be assured that we take guest feedback extremely seriously and have discussed your comments as a team to make sure that improvements are made. I am...More

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Traveller (39)
Room & Suite (41)
Dining (6)
Hotel & Grounds (44)
Business Centre & Event Rooms (7)
Bathroom (5)
About
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Business Centre with Internet Access
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 82 - US$ 147 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Exeter
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 82 - US$ 147 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Exeter
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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