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The Atlantic

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13 Reviews from our TripAdvisor Community

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Showing 13: English reviews
Reviewed 4 days ago NEW

We called in for a drink on our way back from St.Ives. Staff complaining about no change for customers. Two dogs in the bar barking regularly, not being asked to keep quiet. Not a pleasant experience. This venue has definitely gone down hill since being bought by The Carbis Bay Hotel.

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Helpful?
Thank Chris P
AtlanticBayStIves, Manager at The Atlantic, responded to this review

Hi Chris, Thank you for taking the time to leave us a review. We are really disappointed to hear of your experience and would appreciate a chance to discuss this further if you would like to give us a call on 01736 796177.

Reviewed 2 weeks ago via mobile

We stopped here for 1 night on my birthday trip to the Cornwall region. The hotel is a bit shabby and needs some diy and re decor. The location is good and the breakfast is sufficient. Nothing outstanding but a good option if on a budget

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Helpful?
Thank Maria F
AtlanticBayStIves, Manager at The Atlantic, responded to this review

Hi Maria, Thank you for your review. We are always looking at ways to improve our offering and appreciate your feedback. We hope you will consider visiting us again soon.

Milford Haven, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed here on a business trip and what an experience!!! The rooms were filthy and smelled of damp.. the en suite shower room was dated very small and more like it was in a cupboard!! And horrible smell. The beds were very old and he cupboard was full of dust and stained carpets!! The hallways and entrance radiators were on...

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Helpful?
Thank myrtlehill
AtlanticBayStIves, Manager at The Atlantic, responded to this review

Hi Myrtle, Thank you for taking the time to leave us a review. We are extremely disappointed and concerned to hear your feedback, we would welcome an opportunity to discuss this further if you would like to call us on 01736 796177.

Reviewed 3 weeks ago via mobile

Overpriced, dirty, no service, noisy, breakfast server on filthy tables... and I could go on and on. Seriously do not get fooled by the description on booking.com or on their site! It is a dump, a very pricy dump!

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Helpful?
Thank anna s
AtlanticBayStIves, Manager at The Atlantic, responded to this review

Hi Anna, Thank you for taking the time to leave us a review. We are so sorry to hear your feedback. Our aim is to offer a reasonably priced, welcoming, friendly place for guests to relax and enjoy during their visit to St Ives, so we are sorry to hear this was not your experience. We would welcome further information...

Blackpool, United Kingdom
Reviewed 30 October 2016

If you are at the front of the hotel views are great. Unfortunately we had a view of the bins! On arrival we were greeted by the friendly staff and one young gentleman helped us upstairs with our bags. Room 6 was "cosy" - very comfortable bed. Hotel more for holidaymakers than business people as nowhere in room to do...

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Helpful?
Thank Marg B
AtlanticBayStIves, Manager at The Atlantic, responded to this review

Hi Marg, Thank you for your review. We really appreciate your comments and will ensure they are noted by the team. We are always looking at ways to improve our offering and your feedback is really useful for this process. Thank you for your compliments regarding the team. we hope you will consider staying with us again.

Salisbury, United Kingdom
Reviewed 27 October 2016

yes it needs work doing everywhere and some rooms bit small but we had a really good weekend. The lady called Kat, signed us in on the front desk,she was helpful and welcoming. once we dropped our bags in room we went straight down to the bar (after a long journey) we needed a drink and some food. we sat...

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Helpful?
Thank mcmullan2015
AtlanticBayStIves, Manager at The Atlantic, responded to this review

Hi, Thank you for the lovely review. We are pleased to hear you enjoyed your stay and had a relaxing time. We like to offer a warm welcome at The Atlantic and it is wonderful to hear such kind words regarding Kat. We will make sure these compliments are passed on.

Truro, United Kingdom
Reviewed 23 October 2016

I think this hotel has some nerve charging as much as it does for a room for one night. The whole place was tired and in need of decoration. We found food from previous day's meals all over the tablecloths in the dining room at breakfast. It was hard to choose where to sit, we chose a place where there...

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Helpful?
Thank Helen M
AtlanticBayStIves, Manager at The Atlantic, responded to this review

Dear Helen, Thank you for taking the time to leave us a review. We are really disappointed to hear your feedback following your stay with us. We appreciate your comments and will ensure they are noted for the future, we are always looking at ways to improve and enhance our offering so your notes are extremely important to us. We...

Nateby, United Kingdom
Reviewed 28 September 2016 via mobile

Me and my partner travelled 8 hours through the night, we needed to get our heads down for a few hours. It was roughly 8am, they offered us a free breakfast on arrival, and got our room sorted promptly. This was very appreciated. Staff couldn't had been more helpful. Got given a sea view room, beautiful. Very clean and spacious....

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1Thank Ginger S
Wirral, England
Reviewed 20 September 2016

We had visited this hotel years ago when it was a top class seafood restaurant, everything beautifully presented and of the highest quality. Maybe we should have realised that the subtle name change would signify a change of ownership but we were in blissful ignorance until we checked in. Our "seaview" was in fact a street view, but you could...

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1Thank rogerandmarg
Reviewed 15 September 2016

We were very impressed with the Suite that we were given. The view was great and It was very clean. We stayed for 4 nights, Friday to Tuesday. We had our own front door which was great. There was a set of narrow steep stairs to get to the suite which is not suitable for everyone. The walls are very...

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Helpful?
Thank Arta T

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
Official Description (provided by the hotel)
A charming mix of Accommodation - Bar & Diner and A Great Restaurant Serving International Cuisine, Local Seafood, Authentic Italian Pizza & Great Steaks!... Ideally situated to enjoy St Ives and the magnificent West Cornwall coastline, We offer clean, comfortable, accommodation at a sensible price - perfect for a short stay, long weekend break or a full 2 week family holiday. Situated on the Carbis Bay side of St Ives, Ideally located for enjoying all that St. Ives has to offer but still provides easy access for exploring the rest of West Cornwall. ... more   less 

Additional Information about The Atlantic

Address: St. Ives Road | Carbis Bay, St Ives TR26 2SB, England
Region: United Kingdom > England > Cornwall > St Ives
Price Range: ₹ 4,516 - ₹ 8,492 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Atlantic 3*
Number of rooms: 18
Reservation Options:
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Also Known As:
The Atlantic Hotel St Ives
Atlantic Hotel St Ives
The Atlantic St Ives, Cornwall
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Questions & Answers

Questions? Get answers from The Atlantic staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Its defiantly worth paying more and getting premier room/suite. views amazing”
 of 5 bubbles mcmullan2015, 27 Oct 2016 | Read review
“If you want a seaview make sure your room is at the front on the hotel”
 of 5 bubbles rogerandmarg, 20 Sep 2016 | Read review
“Go somewhere else”
 of 5 bubbles 974toniw, 14 Sep 2016 | Read review
“did not stay here only are in the restaurant”
 of 5 bubbles NickysNursery, 6 Sep 2016 | Read review
“Front rooms overlook the diners/drinkers on the patio, which is noisy”
 of 5 bubbles mosbagge, 28 Aug 2016 | Read review
5 of 5
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