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Hotel Penzance

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734 Reviews from our TripAdvisor Community

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Showing 702: English reviews
Dublin, Ireland
Reviewed 27 August 2015

My husband and I absolutely loved this hotel. We stayed for one night on 24th August 2015. Room 26 is so cosy and we had a great sleep. The breakfast is superb and the breakfast staff are so friendly. Thomas at the reception did a wonderful job of welcoming us to the hotel and showing us around. He also gave...

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Helpful?
Thank aingeal1976
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Guests,we are very happy you had a cosy and comfortable stay with us and look forward to welcoming you again next time.

Birmingham, United Kingdom
Reviewed 25 August 2015

This is a superb little hotel with great service, accommodation and food. Yes... It comes with a price, but not over the top and for what you get it is excellent value. We stayed here for 2 nights and it made it a special mini break

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Helpful?
Thank Sarah P
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Guests, thank you for your superb review and glad we all provided you with a great service whilst on your mini break. Hope you had a safe trip home and look forward to welcoming you again soon.

Reviewed 23 August 2015 via mobile

Me and my partner went here it was a lovely place to visit. Town centre was charming .food was amazing. We just love coming to cornwall its a fantastic place all the beaches r so beautifull and clean 😊

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Thank sj s
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Guests. thank you for your lovely review and glad you enjoyed your visit to Penzance and West Penwith. We all hope to see you again soon.

Exeter, United Kingdom
Reviewed 21 August 2015 via mobile

We stayed in this hotel and found the welcome warm and friendly. The location is up a steep hill but not too far. Difficult though if you have mobility problems if you don't have a car. The rooms are very corporate but very clean and with great hospitality tray. The beds were soft, some pillows very soft some firm but...

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Helpful?
Thank JessEXM
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Guests, thank you for your review and we are happy you were made to feel welcome and comfortable in our hotel. We are sorry you were not happy with your breakfast and your comments will be investigated and rectified. We hope you had a safe journey home and look forward to welcoming your next time.

Leicester, United Kingdom
Reviewed 21 August 2015

Everything about the hotel was luxurious. The staff were really helpful and even welcomed a friend of mine (who came to spend the afternoon with us), offering her free use of the facilities including her own beautiful fluffy bathrobe. They couldn't do enough for us.

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Helpful?
Thank hilaryc370
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Guests, We are all very happy you enjoyed your luxurious stay and glad your friend had a nice time too. It was lovely to meet you all.

North Yorkshire, United Kingdom
Reviewed 19 August 2015 via mobile

We stayed here before travelling over to the Isles of Scilly for one night and stayed again on our return. Both rooms we stayed in had beautiful sea views and the evening meal was well worth the cost. Peaceful setting yet within easy walk of port to catch the ferry across to St. Mary's.

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1Thank Muddyboots2015
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear guests, thank you for your review and glad you had an excellent start and finish to your Isles of Scilly holiday. We look forward to welcoming you next time.

Birmingham
Reviewed 18 August 2015 via mobile

I won't repeat myself having already commented on the hotel restaurant which I have given 5 stars to as the food and staff service were second to none. The hotel room decor and size for the superior double room was okay, would have been better if the separate wardrobe room was part of the room itself thus making it bigger....

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Thank Milliee23
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Good Evening and we are happy to have provided you with a five star service. We look forward to welcoming you to both the Hotel Penzance and the Bay Restaurant next time.

Reading, United Kingdom
Reviewed 17 August 2015

Room 2 is wonderful. I have difficulty with mobility, but this was just perfect, not far from reception and the beautiful bar, and next door to the restaurant where I enjoyed the best breakfast I have had in ages- no surcharges for special dishes, cooked to perfection. My room had wonderful sea views and was very well equipped. I was...

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1Thank SilverJudy
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Guest, thank you for your 'super' review and that you enjoyed your stay including breakfast. I will pass on your comments to the team and we look forward to welcoming you back.

Loughborough, United Kingdom
Reviewed 16 August 2015

The hotel is lovely but the parking is an absolute nightmare but that apart nothing wrong with the hotel. The reason for the average rating is that the cold water tap in the bathroom sink didn't work and despite informing the staff no effort was made to repair it. Having to transport cold water from the bath to the basin...

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2Thank Paul105SR
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Guest, thank you for your review. Your comments have been noted and will certainly be investigated. We hope you had a safe journey home.

Devon, United Kingdom
Reviewed 15 August 2015

Me, husband and 2 dogs stayed one night after holidaying in the Isles of Scilly. Very pretty hotel with lovely gardens and the odd peacock roaming around. We had a delicious (but expensive) dinner at their Bay Restaurant - very helpful and accommodating staff, as they set us up to eat outside on the terrace because we had the dogs...

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Thank JulesSaysSo
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Guests, thank you for your lovely review and we are happy you enjoyed your room and the services we provide. We are looking forward to welcoming you next time.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Bay Restaurant
The Bay Restaurant
Cuisines: European, British
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
4 Star independent Town House Hotel. Converted from 2 Edwardian merchant's houses and perched on a hill overlooking the busy Penzance waterfront and harbour. 25 individual rooms over 3 floors with warmth, comfort and service a priority. Open all year with a 2 rosette restaurant - The Bay Penzance - Ideally situated for all the sites of West Cornwall from The Lizard to St Ives and the Isles of Scilly. ... more   less 

Additional Information about Hotel Penzance

Address: Britons Hill, Penzance TR18 3AE, England
Region: United Kingdom > England > Cornwall > Penzance
Price Range: ₹ 8,978 - ₹ 16,246 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Penzance 4*
Number of rooms: 25
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Also Known As:
Hotel Penzance Cornwall
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Penzance staff and other travellers.
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Questions? Get answers from Hotel Penzance staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views are top floor and hotel front.”
 of 5 bubbles Littlelegs666, 4 Nov 2016 | Read review
“Southside, lower room.”
 of 5 bubbles johngX649RV, 2 Nov 2016 | Read review
“Lots of stairs depending on where your room is located. No elevators as far as I could tell.”
 of 5 bubbles ParisFeFe, 27 Oct 2016 | Read review
“Single room comfy but view of firescape only”
 of 5 bubbles Redroseeric, 22 Oct 2016 | Read review
“Sea view rooms have lovely views”
 of 5 bubbles Jools110264, 21 Oct 2016 | Read review
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