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The Sutherland Hotel

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04/06/2017 05/06/2017
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The Sutherland Hotel
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133 Reviews from our TripAdvisor Community

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Showing 132: English reviews
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Reviewed 21 October 2016 via mobile

We came down as a surf group for BUCS as a group of students. Though our room wasn't super clean, toilet was kinda broken and the beds weren't that comfy. We had a fab time! Close to Sailors and the chippy, easy access and a nice place for £20 a night. Can't complain when you only pay that much! Just...

Thank Joely N
Reviewed 27 September 2016 via mobile

Stayed for a week just gone only booked for a single but they gave me a twin for same price so can't grumble. Pay for what you get in my opinion would go again only grumble was the broken window which wouldn't shut whit kept the door banging. Otherwise no problem

Thank Jimmy W
Reviewed 26 September 2016

After reading the other reviews I was a bit concerned but compared to where I have stayed in the past it’s a lovely place. TV, bed, locks on the door, full English breakfast and a shower all to myself! Within walking distance of the parks is a bonus. Would defiantly recommend this hotel.

Thank Honest-Rolf
Nottingham, United Kingdom
Reviewed 29 August 2016

Do you like 80's décor, broken beds and dodging the owners dog crap on the was in and out of the building? Well the Sutherland hotel is for you. Unfortunately I don't like any of these things so I won't be staying here again. The only thing which could of made it worse is if I had share my broken...

Thank richardflanagan12
Reviewed 28 August 2016 via mobile

On arrival the carpark was littered with massive bear sized turds, the number increased through our stay. Never any sign of a bear or dogs. Beds like getting a hug from a paedo, they were filthy and unpleasant. The artex wall covering was a nice touch, non of the floor coverings fitted, shower was pony. Lovely stay would definitely come...

2Thank Picariello81
Grande Prairie, Canada
Reviewed 26 August 2016

My previous review wasn't accepted because of profanity. Almost impossible to honestly review this atrocity without using curse words; but I will try. Disgusting doesn't begin to describe it. The money I paid for a room undoubtedly went towards management's drug habit, because housekeeping at this abomination is nonexistent. Considered sleeping in a nearby dumpster as a step up from...

Thank bruinsfan8
Callington, United Kingdom
Reviewed 15 August 2016

Stayed often at this reasonably priced,conveniently located hotel with great friendly bar downstairs which serves as great base for individuals,,families,groups alike staying in Newquay for any length of time. Good breakfast,relaxed vibe

Thank gary-chopper
Reviewed 14 August 2016 via mobile

On arrival we were asked to pay £60 more than what was quoted for our room for any 'possible damages'. They said this wouldn't be charged but it was!, despite our room being inspected as fine after our stay. No where on their website does it also mention this 'security charge'.. I have checked. Horrific smell throughout, no reception. Manager...

1Thank Joanna F
Plymouth, England, United Kingdom
Reviewed 9 August 2016

I checked my family into this Hotel and paid for a 2 night stay. We found the room in a disgusting state. How they call this a Hotel is beyond words. Dirty and unhygeanic with filthy bedding and broken beds and facilities we left immediately. There was no way my 2 young children were sleeping here. Hoping for a refund.

Thank Christine B
Cheltenham, United Kingdom
Reviewed 28 July 2016 via mobile

I stayed at this hotel just over a month ago. The room was clean and tidy and the staff were more than helpful. For the price we payed we were very happy. The pub down stairs was great. Good vibe and the price more than reasonable. The location of the hotel is perfect and we could walk down to the...

Thank runs160

22 photos of this hotel

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Management photos: Courtesy of the property manager

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04/06/2017 05/06/2017
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  • Bar/Lounge
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Free Parking
Official Description (provided by the hotel)
Parties of any sort and size are welcome - Stags/Hens (fancy dress optional!), Sports Groups (fixtures can be arranged) and if you think you'll be hungry on arrival, food can be arranged providing it has been booked beforehand. If you would like a stripper, male or female, we can organise it! If you want to paintball, go-kart, horse ride, surf etc. we can help there as well, we just want you to enjoy yourselves. The Sutherland at a glance... 29 Bedrooms, 24 ensuite (single to multiples) All Groups Welcome (Stag, Hen, Sports) Own Public Free House - "The Top of the Town" Residents Licensed Bar / Lounge Most rooms en-suite Colour TV in all rooms Tea and coffee making facilities ... more   less 

Additional Information about The Sutherland Hotel

Address: 29 Mount Wise, Newquay TR7 2BH, England
Region: United Kingdom > England > Cornwall > Newquay
Number of rooms: 29
Also Known As:
Sutherland Hotel Newquay
The Sutherland Hotel Newquay, Cornwall
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Questions & Answers

Here's what travellers have asked, with answers from The Sutherland Hotel staff and other travellers.
1 question
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Cornwall, United Kingdom
2 months ago

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Questions? Get answers from The Sutherland Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't. Book a room at the MOR lodge just down the road.”
bruinsfan8, 25 Aug 2016 | Read review
“best views,top floor”
gary-chopper, 15 Aug 2016 | Read review
“Do not consider staying here.”
ChristineB444, 9 Aug 2016 | Read review
“Somewhere else!”
DeanTrevor, 22 Jul 2016 | Read review
“Room 20, out the way, close to the toilet, excellent view and not too badly damaged.”
573callumm, 28 Jun 2015 | Read review
5 of 5