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Crowne Plaza Chester

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Traveller (198)
Room & Suite (167)
Dining (43)
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Overview
  • Excellent47%
  • Very good36%
  • Average12%
  • Poor3%
  • Terrible2%
Travellers talk about
“the club lounge”(98 reviews)
“car park”(210 reviews)
“executive room”(89 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Crowne Plaza Chester
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Offers from Crowne Plaza Chester
Special Offer: Book Direct and Save
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Reviews (1,862)
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1,822 results
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58
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835
660
216
58
53
Show reviews that mention
All reviewsthe club loungecar parkexecutive roomcity centrewelsh hillsexcellent locationreception stafflovely hotelbar arealeisure facilitiesthird floorhotel restaurantbars and restaurantsrace courselittle touchessaturday nightchecking out
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441 - 445 of 1,822 reviews
Reviewed 16 October 2016

We stayed for the one night. Hotel lobby, restaurant etc all very nice. Room a little disappointing for what we paid - expensive for what I would call a basic room! Comfortable though. The only disappointment about these hotels was they charge for breakfast which...More

1  Thank Jenni B
Response from gm_cpchester, Operations Manager at Crowne Plaza ChesterResponded 19 October 2016

Dear Guest, Thankyou for taking the time to review your time with us in Chester, It was great to hear that overall you enjoyed your stay & you would recommend us to your friends. In regards to the breakfast charge, don't forget for next time...More

Reviewed 16 October 2016

We have just returned from a night in Chester staying at the Crowne Plaza. We received a warm welcome and the service throughout our stay was excellent. The pool was small but clan and well maintained and we enjoyed the spa,sauna and jacuzzi facilities. The...More

1  Thank Kags222
Response from gm_cpchester, Operations Manager at Crowne Plaza ChesterResponded 19 October 2016

Dear Guest, Its fantastic to hear that you received a warm welcome from the team, and you enjoyed the spa and leisure facilities during your stay. Im sorry to hear you had some trouble with the car park at the hotel, sadly we are very...More

Reviewed 16 October 2016

Don't be put off by the hotel entrance because it is lower ground floor under a bypass but as you up in the lift each floor gets better and brighter. Check in went without a hitch but be aware if not a member of the...More

Thank Ruth J
Response from gm_cpchester, Operations Manager at Crowne Plaza ChesterResponded 19 October 2016

Dear Guest, Thankyou for taking the time to review your stay with us, and thankyou for your valued loyalty as an IHG Rewards Club Member. Its great to hear you enjoyed your stay with us in Chester, and that the team managed to arrange parking...More

Reviewed 15 October 2016 via mobile

Room 318 - good sized room. Everything you need - T&C, hairdryer, toiletries etc. Staff friendly. Bed was a comfy double. Great location for sight seeing Chester. Most things are accessible by foot from here. Good subsidised parking attached to hotel. Would visit againMore

2  Thank Jayne2126
Response from gm_cpchester, Operations Manager at Crowne Plaza ChesterResponded 19 October 2016

Dear Guest, Thankyou for reviewing your stay with us in Chester. It was a pleasure to read that you would choose Crowne Plaza for your future visits to chester, and that you made use of our fantastic location. I look forward to welcoming you back...More

Reviewed 12 October 2016 via mobile

We found the localisation very convenient to all amenities of Chester. Carpark is rather tiny and narrow but it is city centre so there is nothing which could be done about it. We enjoy our stay there. Very nice staff there.

1  Thank Joasiaw
Response from gm_cpchester, Manager at Crowne Plaza ChesterResponded 13 October 2016

Dear Guest Thank you for your recent feedback. It was lovely to see that you enjoyed your stay here with us in Chester, and we look forward to welcoming you back again soon. Kind regards Peter Gregory Operations Manager

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$ 102 - US$ 308 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Chester
#9 Luxury Hotel in Chester
#10 Romantic Hotel in Chester
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 102 - US$ 308 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Chester
#9 Luxury Hotel in Chester
#10 Romantic Hotel in Chester
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (198)
Room & Suite (167)
Dining (43)
Pool & Beach (3)
Business Centre & Event Rooms (7)
Questions & Answers
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geopost
21 March 2018|
AnswerShow all 4 answers
Response from D4799BHtomb | Reviewed this property |
Yes there is and they provide slippers
0
Votes
Vikki P
7 October 2017|
AnswerShow all 3 answers
Response from b19jfm | Reviewed this property |
£10 per night
1
Vote
Room Tips
"Quieter rooms would be away from the main road."
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"do not book the club lounge until it's been rectified as to who is responsible for keeping the lounge..."
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"I suspect most rooms would be quiet as they are air conditioned and have double glazing."
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"Any rooms are good"
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