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Crowne Plaza Chester

1,796 reviews
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Traveller (191)
Room & Suite (123)
Dining (54)
Overview
  • Excellent48%
  • Very good36%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“the club lounge”(92 reviews)
“car park”(198 reviews)
“executive room”(88 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from Crowne Plaza Chester
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,796)Write a Review
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All reviewsthe club loungecar parkexecutive roomwelsh hillscity centreexcellent locationreception stafflovely hotelleisure facilitiesthird floorbuffet breakfasthotel restaurantbars and restaurantsbar arearace courselittle toucheschecking out
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431 - 435 of 1,757 reviews
Reviewed 27 August 2016

We visit this hotel once or twice at year and have done for the past three years. We stayed here for one night using Priority rewards points, as a Platinum Elite member this should mean a room upgrade or one of the better rooms at...More

Thank Melissa11
Response from gm_cpchester, Manager at Crowne Plaza ChesterResponded 31 August 2016

Dear Guest Thank you for taking the time to review your recent stay with us. I am sorry to hear of the issues you encountered during your stay in the hotel, but please be assured that these are not our normal standards here in Chester,...More

Reviewed 26 August 2016 via mobile

Can't praise this hotel enough, spent 2 nights with my daughter. Allowed us to book in early, room spotless, pool area brilliant, all staff really friendly, couldn't do enough for us, planning my next visit already xMore

1  Thank lico103
Response from gm_cpchester, Manager at Crowne Plaza ChesterResponded 30 August 2016

Dear Guest Thank you for reviewing your recent stay with us. I am glad to see that we were able to make your stay here a memorable one, and we look forward to seeing you back at the hotel again soon. Kind regards Peter Gregory...More

Reviewed 26 August 2016 via mobile

Every member of staff was extremely friendly and helpful. Room was clean and well-equipped. A good central hotel for the city. We ate in the restaurant one night and had a very good meal with a good wine list. Again all staff were attentive and...More

1  Thank Alison P
Response from gm_cpchester, Manager at Crowne Plaza ChesterResponded 30 August 2016

Dear Guest It was lovely to read your recent feedback on your stay here at Crowne Plaza. I will be sure to pass on your kind comments to our staff, and we look forward to welcoming you back again on your next visit to Chester....More

Reviewed 24 August 2016 via mobile

My partner and I stayed here after a day at the races. We arrived early, but they had our room ready so let us check in early. Shortly after arriving in the room, a member of staff knocked on the door with a box of...More

1  Thank Carrianncowley
Response from gm_cpchester, Manager at Crowne Plaza ChesterResponded 30 August 2016

Dear Guest It was lovely to see you enjoyed your stay here in Chester with us, both in the hotel and at the races, and we will look forward to welcoming you back again in the future. Kind regards Peter Gregory Operations Manager

Reviewed 24 August 2016 via mobile

Me and my partner decided on staying here as a last minute thing. I dont think we will return as i found the bed very uncomfy and the bar man wasnt very welcoming. The place its self is very nice and the reception team were...More

1  Thank Sarah W
Response from gm_cpchester, Manager at Crowne Plaza ChesterResponded 30 August 2016

Dear Guest Thank you for your recent review. I am sorry to hear about the problems you faced during your time in the hotel, but please be assured this isn't our normal standard here in Chester, and my relevant managers have been made aware in...More

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18586878889352
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$ 133 - US$ 250 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Chester
#8 Luxury Hotel in Chester
#10 Romantic Hotel in Chester
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 133 - US$ 250 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Chester
#8 Luxury Hotel in Chester
#10 Romantic Hotel in Chester
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (191)
Room & Suite (123)
Dining (54)
Pool & Beach (2)
Business Centre & Event Rooms (6)
Questions & Answers
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Vikki P
7 October 2017|
AnswerShow all 3 answers
Response from b19jfm | Reviewed this property |
£10 per night
1
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Mandy J
14 September 2017|
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Response from Marcus368 | Reviewed this property |
Yes they are
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Room Tips
"302 overlooks wales and race coarse"
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"Ask for a room with a view and check if leisure facilities all working if important"
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"all rooms are fine"
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"we stayed on 2nd floor,excellent room and quite."
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