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Crowne Plaza Chester

PricelineUS$ 130*
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#10 of 44 Hotels in Chester
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 269*
US$ 130*
Great Deal
US$ 132*
US$ 132*
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Crowne Plaza Chester
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1,598 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Chester
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Showing 1,563: English reviews
Carlisle, United Kingdom
Reviewed 11 February 2016 via mobile

Stayed here on Sat 6th Feb for a night away treat for my husbands birthday. Got checked in by the friendliest guy. What a welcome. Thomas was his name. I took note cause you don't get many nowadays with such a friendly personality and genuine interest in you. He made us feel very welcome and suggested places to eat and...

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Helpful?
Thank WhittFam
gm_cpchester, Manager at Crowne Plaza Chester, responded to this review

Thank for reviewing our hotel. I know that my team will be delighted to read of the good time you had visiting Chester and we look forward to seeing you next time you come to stay. Kind regards Peter Gregory Operations Manager

Chester, United Kingdom
Reviewed 10 February 2016 via mobile

As well as offering excellent gym facilities, the staff are exceptional. Always friendly, always on hand to give you help,advise and support. Tonight after a fabulous workout with Suzi, we decided to take advantage of our additional "extras" as gym members and went for a meal in the hotel bar, as we get 25% discount!!! Delicious food ( chunky chips,...

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Helpful?
Thank Tina-Chester
gm_cpchester, Manager at Crowne Plaza Chester, responded to this review

I am so glad that you enjoyed our facilities and we would love for your to visit us again soon Sincerely Peter Gregory Operations Manager

Reviewed 9 February 2016

Stayed the one night on business, in an area I've never been to before. Easy to find and easy parking with good central location for a night out in Chester. Recognised immediately as in Ihg member and offered an upgraded room on the top floor. Room was lovely, spacious and clean, bathroom could do with a refurb but other than...

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Helpful?
1Thank Alistair S
gm_cpchester, Manager at Crowne Plaza Chester, responded to this review

Thank you for your review of our hotel. My team will be very pleased to read your comments as they work very hard to provide this service for our guests. I hope you come again soon Kind regards Peter Gregory Operations Manager

West Midlands
Reviewed 9 February 2016

Great value, breakfast fit for king, leisure facilities including gym, pool and steam room excellent, good size room with little personal touches, staff helpful and cheerful, perfect base to explore Chester close to shops, restaurants and bars

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Helpful?
Thank DaznHeidi
gm_cpchester, Manager at Crowne Plaza Chester, responded to this review

I am so glad that we could play a part in making your birthday weekend special. I am delighted that you enjoyed your visit to Chester and I hope that you come and visit us again Kind regards Peter Gregory Operations Manager

Hockwold cum Wilton, United Kingdom
Reviewed 8 February 2016

Only an overnight stay, but we were very impressed by the wel-informed and welcoming staff, the high standard of cleanliness and excellent quality of breakfast. Couldn't fault this hotel on any level and I'm usually quite picky! If I have any criticism, it's only the size of the mugs in the rooms and for breakfast tea - they're far too...

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Helpful?
Thank Veebur
gm_cpchester, Manager at Crowne Plaza Chester, responded to this review

Thank you for your review of your recent stay at our hotel. My staff and I love receiving your comments and would love to see you again next time you visit Chester. Sincerely Peter Gregory Operations Manager

Bangor, United Kingdom
Reviewed 7 February 2016 via mobile

I want to say I absolutely cannot fault this hotel at all. It is a beautiful hotel, the room was massive and the bed ridiculously comfortable. The amenities were great, super hot water and nice dressings gowns, tea coffee and a kettle. We asked for an ice buckets and champagne glasses (we got tumblers instead...we drank out of them anyway!)...

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Helpful?
Thank hanlewis1990
gm_cpchester, Manager at Crowne Plaza Chester, responded to this review

Thank you for your review of our hotel. My staff and I are very pleased that you enjoyed yourselves during your stay with us. I apologise for the issues you had at check in and if you wish to discuss this I would love to hear from you at operations@cpchester.valoreurope.com Kind regards Peter Gregory Operations Manager

Cheshire, United Kingdom
Reviewed 6 February 2016

We had a function here with the formal dinner etc. It was unremarkable. Staff great and tried hard, but not up to much. Go elsewhere unless you really need to go here. Drab point of arrival, poor bar service, glum people.

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Helpful?
Thank Smallcar
gm_cpchester, Manager at Crowne Plaza Chester, responded to this review

Thank you for your review of our hotel. I am sorry that we failed to meet your expectations during your recent visit. I would love to get further feedback on how we could have improved your experience, Please email me at operations@cpchester.valoreurope.com Kind regards Peter Gregory Operations Manager

Bridlington, United Kingdom
Reviewed 31 January 2016

Good modern hotel considering the outside which looked pretty grim which is a shame as the hotel was lovely and clean, the staff were very attentive and friendly. As a treat we booked a Club Floor bedroom, which was very spacious and we were able to go into the Club Lounge and have free wine and canapes! The hotel is...

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Helpful?
Thank Jane E
gm_cpchester, Manager at Crowne Plaza Chester, responded to this review

Thank you for your review of our hotel. I am delighted that you enjoyed your stay with us and I hope that you come back and visit us again soon. Kind regards Peter Gregory Operations Manager

england
Reviewed 31 January 2016 via mobile

Had one a Saturday nights stay, nice clean hotel good parking nice bar area plenty of space to relax and have drink,helpful staff easy book in and checkout very close to city centre only about max 10 min walk if that.

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Helpful?
Thank spencer133
gm_cpchester, Manager at Crowne Plaza Chester, responded to this review

thank you for your review of our hotel. I am delighted that you enjoyed our facilities and I do hope that you come back and visit us again soon. Sincerely Peter Gregory Operations Manager

Rhondda Cynon Taff, United Kingdom
Reviewed 29 January 2016

Large clean modern hotel with good facilities - Bar, resturaunt, leaisure pool, gym. Nice large bedrooms, modern, clean, good sized bathroom. Tea/coffee facilities, fridge, water etc. Only thing lacking which lets the rooms down is a safe in wardrobe. Nice sized bar and clean modern lounge area with plenty of settees and arm chairs. Visited on work business and used...

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Helpful?
Thank welshone03
gm_cpchester, Manager at Crowne Plaza Chester, responded to this review

Thank you for your review of our hotel. I am glad that you enjoyed your stay with us and I appreciate you feedback which I will discuss with my team so that we can improve for the next time you come and stay. kind regards Peter Gregory Operations Manager

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Crowne Plaza Chester, perfectly located on the edge of the city with panoramic views of the city and Welsh hills. The hotel is perfectly located for visiting all the historic sites of Chester, including the Roman walls, amphitheatre and Chester Cathedral. Renowned not only for its Roman heritage but also for its beautiful architecture, the shopping rows' many restaurants and inns are all just minutes from the hotel. With 160 bedrooms featuring stylish decor and amenities, with an option of upgrading to our club rooms, some with stunning views overlooking the famous Chester Racecourse and the Welsh hills. All bedrooms are fully air conditioned with elegant fabrics and furnishings creating a calm yet fresh environment. Crowne Plaza Chester is the number one choice in Chester whether you are here for business or pleasure. The hotel has a varied selection of conference and meeting rooms (11 in total) many with natural daylight, which can accommodate from 600 to as few as 4 guests. The Kings Suite interlinks to the Chester and Malpas Suite to give an ideal venue for exhibitions or large social events. Our dedicated conference team will ensure events run smoothly from the start. Our Club Moativation Health & Fitness Club including indoor heated pool, 24hr room service, onsite car parking and all areas of the hotel fully equipped with wireless internet makes us the perfect place to stay when visiting Chester. ... more   less 

Additional Information about Crowne Plaza Chester

Address: Trinity Street, Chester CH1 2BD, England (Formerly Chester Moat House Hotel)
Region: United Kingdom > England > Cheshire > Chester
Price Range: ₹ 8,222 - ₹ 19,102 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Chester 4*
Number of rooms: 160
Reservation Options:
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Also Known As:
Crowne Plaza Chester Hotel Chester
Chester Crowne Plaza
Crowne Plaza Chester Cheshire
Hotel Style:
#5 Spa Hotel in Chester
#7 Luxury Hotel in Chester
#10 Romantic Hotel in Chester
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Chester staff and other travellers.
15 questions
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Manchester, United Kingdom
Leigh, United Kingdom
Staffordshire, United Kingdom
2 months ago

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Questions? Get answers from Crowne Plaza Chester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They do have "quiet floors" that you can book inn advance. I stayed on a regular floor and it was very quiet.”
dkaplan, 23 May 2017 | Read review
“The rooms overlooking the racecourse and the Welsh hills are very pleasant and quiet.”
annedT769OP, 17 May 2017 | Read review
“Not certain but I believe the lower room numbers on each floor offer City views.”
497keithd, 17 May 2017 | Read review
“Third and forth floors are in the quiet zone but cost more unless you get an upgrade”
Tugwilson40, 9 May 2017 | Read review
“Quiet zones”
greeneddy, 1 May 2017 | Read review
5 of 5
Priceline
US$ 130* /night
View Deal
CheapTicketsUS$ 132
CrownePlaza.comUS$ 132
AMOMAUS$ 269
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Prices are for 1 room, 2 adults
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