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Crowne Plaza Chester

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#11 of 45 Hotels in Chester
Certificate of Excellence
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Crowne Plaza Chester
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1,464 Reviews from our TripAdvisor Community

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Showing 1,433: English reviews
Level Contributor
180 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
Reviewed yesterday NEW via mobile

i have always passed this hotel thinking it looked shabby and it mustn't be good. however, i was incredibly impressed as soon as i walked through the doors. the decor is modern and classy and the staff friendly. our room was large and had everything we needed. we stayed for a xmas party. the food was tasty and plenty of... More 

Thank stewpotUk
Hove, Belgium
Level Contributor
46 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed yesterday NEW via mobile

I stayed for 2 days at the Crowne Plaza for business. Very nice and friendly personnel at the reception, restaurant,... The rooms are very nice and clean. Nothing to say and I slept very well also thanks to the little help kit we receive to have a good sleep. One negative point, it is to warm at night even we... More 

Thank Frederic M
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 days ago NEW

Booked 2 rooms for a 3 day stay end of November. Notified hotel that I would be arriving before 3pm however room wasn't ready until 2.45pm, room allocated on 1st floor and although room was clean the carpet seemed shabby and there was no slippers with the dressing gowns and only given 2 drinks vouchers instead of 4 as i... More 

1 Thank yw-onhertravels
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 days ago NEW via mobile

Perfect hotel good location parking available £7.50 per night touch cheaper than other parks hotel reception very pleasing and welcoming, staff on front desk very professional room was nice with all you would expect from crown plaza hotels. We chose this hotel because it is in the heart of Chesters bars and restaurants and is priced right for the location.... More 

1 Thank poops57
Lancaster, United Kingdom
Level Contributor
110 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 3 days ago NEW

My wife and I spent three nights here at the end of November with another couple. We chose the Crowne Plaza because of its proximity to the town centre, favourable reviews on this site and the fact that the hotel has its own car park. Check-in was extremely efficient and friendly despite reception being very busy when we arrived. Our... More 

1 Thank Hispanist
St Helens, Merseyside
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 days ago NEW

lovely stay at the Crowne Plaza, and lovely seeing Chester all aglow for Christmas, little Christmas Market was nice and so were the pubs and places to eat. Was black friday while we were there but wasn't too overcrowded just busy. The Crowne Plaza has its own car park which with a disabled hubby was a godsend, although parking in... More 

1 Thank fozzie4
Greater Manchester, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW via mobile

Very Central hotel, comfy beds and very clean room. The hotel is pretty awkward the way it's set out, and easy to get lost - you will see when you arrive. Would stay here again due to the location - found the bar and restaurant to be a little overpriced for what it was though!! Venture out!

1 Thank buckers5787
Windermere, England, United Kingdom
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 6 days ago NEW via mobile

We stayed here for 2 nights for Christmas shopping trip. The Hotel is ideally placed at one end of the main shopping area. The rooms are comfortable and clean; the food very good and all the staff we met were friendly and helpful. There is parking at the hotel but the spaces are pretty tight. However there are also public... More 

1 Thank Diana B
Wolverhampton, United Kingdom
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 6 days ago NEW

Really glad my aunt decided that we would stay here for our 3-night visit as she had stayed here before. Reception staff were excellent. We were able to book into our room as it was ready even though we checked in just after noon. They said we had been given a quiet room. They were spot on; 2nd floor towards... More 

Thank June1958
Bristol, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago

I stayed recently at Chester for a day on business being a part of the IHG group I favour this hotel. I had to stay up most of the night to prepare a review and even before I checked in I asked for a late check-out, this didnt get through at all. The next morning around 3 different people knocked... More 

1 Thank Shehzad K

381 photos of this hotel

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  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Crowne Plaza Chester, perfectly located on the edge of the city with panoramic views of the city and Welsh hills. The hotel is perfectly located for visiting all the historic sites of Chester, including the Roman walls, amphitheatre and Chester Cathedral. Renowned not only for its Roman heritage but also for its beautiful architecture, the shopping rows' many restaurants and inns are all just minutes from the hotel. With 160 bedrooms featuring stylish decor and amenities, with an option of upgrading to our club rooms, some with stunning views overlooking the famous Chester Racecourse and the Welsh hills. All bedrooms are fully air conditioned with elegant fabrics and furnishings creating a calm yet fresh environment. Crowne Plaza Chester is the number one choice in Chester whether you are here for business or pleasure. The hotel has a varied selection of conference and meeting rooms (11 in total) many with natural daylight, which can accommodate from 600 to as few as 4 guests. The Kings Suite interlinks to the Chester and Malpas Suite to give an ideal venue for exhibitions or large social events. Our dedicated conference team will ensure events run smoothly from the start. Our Club Moativation Health & Fitness Club including indoor heated pool, 24hr room service, onsite car parking and all areas of the hotel fully equipped with wireless internet makes us the perfect place to stay when visiting Chester. ... more   less 

Additional Information about Crowne Plaza Chester

Address: Trinity Street, Chester CH1 2BD, England (Formerly Chester Moat House Hotel)
Region: United Kingdom > England > Cheshire > Chester
Price Range: ₹ 7,922 - ₹ 20,579 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Chester 4*
Number of rooms: 160
Reservation Options:
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Also Known As:
Crowne Plaza Chester Hotel Chester
Chester Crowne Plaza
Crowne Plaza Chester Cheshire
Hotel Style:
#5 Spa Hotel in Chester
#7 Luxury Hotel in Chester
#10 Romantic Hotel in Chester
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Chester staff and other travellers.
9 questions
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Questions? Get answers from Crowne Plaza Chester staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a quiet room if that is what you require.”
 of 5 bubbles June1958, 28 Nov 2016 | Read review
“The room I got had a slanted roof, choose one on the 1st or the 2nd floot”
 of 5 bubbles 34shehzadk, 23 Nov 2016 | Read review
“Haggle on the price. Our room was worth no more than £100-£120/night”
 of 5 bubbles alt981, 21 Nov 2016 | Read review
“Executive Lounge Access!”
 of 5 bubbles Sarahwgrack, 13 Nov 2016 | Read review
“Go for a king room as the double is very small!!”
 of 5 bubbles mrscurtis2012, 4 Nov 2016 | Read review
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