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The Mill Hotel

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Traveller (242)
Room & Suite (71)
Dining (39)
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Overview
  • Excellent42%
  • Very good37%
  • Average16%
  • Poor3%
  • Terrible2%
Travellers talk about
“canal boat”(60 reviews)
“real ale bar”(48 reviews)
“dinner cruise”(40 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
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Reviews (1,629)
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1,615 results
Traveller rating
649
610
257
56
43
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LanguageEnglish
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649
610
257
56
43
Show reviews that mention
All reviewscanal boatreal ale bardinner cruisecanaletto restaurantbusiness roomoverlooking the canalclub roomcity centrepremier roomdinner dancecar parkbar priceshealth clubbreakfast was buffet stylespa facilitieslovely hotelbar area
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11 - 15 of 1,615 reviews
Reviewed 1 week ago

Lovely hotel, stayed for two nights, Hotel was very busy but never had to wait more than a few minutes at breakfast or for table for evening meal. Bar and food prices very reasonable. Rooms clean and quite large. Only minor issues were iron did...More

Thank Sea030
Response from emmarainford, Guest Relations Manager at The Mill HotelResponded 1 week ago

Dear Sea030 Thank you very much for taking the time to post your review on Trip Advisor following your recent stay with us at The Mill Hotel & Spa We highly appreciate our guests’ comments as they help us to improve our service, ensuring that...More

Reviewed 1 week ago via mobile

Stayed for one night whilst visiting university campus. Both our room and my daughters needed updating. The toilet in our room was terrible neither my husband nor I are large but it was a tight squeeze to fit in the small space! The floor wasn’t...More

Thank nickbblue
Response from emmarainford, Guest Relations Manager at The Mill HotelResponded 1 week ago

Dear nickbblue Thank you very much for taking the time to post your review on Trip Advisor following your recent stay with us at The Mill Hotel & Spa. We are sorry to see that you have not have enjoyed your recent visit as expected....More

Reviewed 1 week ago

This is a very well situated hotel for visiting Chester. A bonus is that it has free, well secured parking in the heart of the city. The hotel is split into two halves and those with mobility difficulties may be best advised to ask for...More

Thank michael f
Response from emmarainford, Guest Relations Manager at The Mill HotelResponded 1 week ago

Dear michael f Thank you very much for taking the time to post your review on Trip Advisor following your recent stay with us at The Mill Hotel & Spa. We highly appreciate our guests’ comments as they help us to improve our service, ensuring...More

Reviewed 2 weeks ago

The service, the room, the food, the price were 'on point'. We stayed on a Sunday night for dinner, bed and breakfast - and it was perfect. We were happy, relaxed and taken care of. well done to all at The Mill.More

Thank l v
Response from emmarainford, Guest Relations Manager at The Mill HotelResponded 1 week ago

Dear l v Thank you very much for taking the time to post your review on Trip Advisor following your recent stay with us at The Mill Hotel & Spa. We are delighted to know that you had an enjoyable stay and we were able...More

Reviewed 3 weeks ago via mobile

Went for lunch on the canal boat on Easter Monday. It was a really lovely experience and the staff made it special. The 3 course food was excellent. We selected from a menu before sailing and it was well presented and hot! Our pre-ordered drinks...More

1  Thank Coppington
Response from emmarainford, Guest Relations Manager at The Mill HotelResponded 2 weeks ago

Dear Coppington Thank you for taking the time to review your recent Restaurant Cruiser Lunch at the Mill Hotel & Spa. I am delighted you have once again had such a fantastic experience. Our team pride themselves on delivering good customer service to our guests...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Spa
Hotel Amenities
Room Service
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 114 - US$ 229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Chester
#13 Romantic Hotel in Chester
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 114 - US$ 229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Chester
#13 Romantic Hotel in Chester
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (242)
Room & Suite (71)
Dining (39)
Pool & Beach (7)
Business Centre & Event Rooms (1)
Questions & Answers
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Chloe C
6 April 2018|
Answer
Response from Tra72 | Reviewed this property |
Towels are complimentary at the Mill hotel
0
Votes
DawnMariaDon
30 March 2018|
Answer
Response from Saul R | Reviewed this property |
Given it has been a while since I was there and had no sleep at all, due to no soundproofing. I think there might be. Usually hotels provide a hair dryer however I take my own as it's a stronger power.
0
Votes
richardsmum
2 March 2018|
AnswerShow all 2 answers
Response from Escape-overseas | Reviewed this property |
Best check with the hotel direct
0
Votes
Room Tips
"Go down early to breakfast as very busy."
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"Be sure not to be allocated a room adjacent to and overlooking the main ring road."
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"View over the river - best."
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"Canal view rooms are over the internal bridge and were nice and quiet at night"
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