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Grosvenor Pulford Hotel & Spa

1,741 reviews
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Traveller (539)
Room & Suite (314)
Dining (55)
Overview
  • Excellent60%
  • Very good26%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“nelson's bar”(75 reviews)
“spiral staircase”(53 reviews)
“ciro's brasserie”(30 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,741)Write a Review
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All reviewsnelson's barspiral staircaseciro's brasseriejapanese gardensensory gardensunday carveryexecutive roomlovely hotelwedding venuesteam room and saunawedding guestsafternoon teamy partnerleisure facilitieswedding receptionthe ground floorfrom start to finish
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21 - 25 of 1,731 reviews
Reviewed 31 December 2017 via mobile

Visited on Christmas Day with 11 other family members was looking forward to the day as it was the first time we have all been out for Christmas dinner - and it will be the last time we visit here... As we have been loyal...More

2  Thank candycoronas
Response from Alison B, Front Office Manager at Grosvenor Pulford Hotel & SpaResponded 2 January 2018

Thank you for taking the time to leave your feedback following your Christmas Day Luncheon in Ciro's Brasserie, we are very sorry to learn of your disappointing experience. With you being loyal customers to us in the past, you will be fully aware your experience...More

Reviewed 30 December 2017

We were here for a wedding in December, only stayed one night but the service was excellent. Room well appointed and modern, lovely view of the garden and countryside The room the wedding was held in was lovely and really nicely decorated, our meal was...More

Thank CookGang
Response from Alison B, Front Office Manager at Grosvenor Pulford Hotel & SpaResponded 10 January 2018

Thank you for taking the time to leave such lovely feedback about your stay with us. I am so happy to read that you had a good stay with us and from the moment you arrived to attending the wedding and departing the following morning...More

Reviewed 30 December 2017 via mobile

We decided to treat ourselves to a night away while the children stayed at their Nan’s, who was! a local dinner. Recommend you do a family Night at home. Quirky spiral stair case to an attic style room. If it rains all you can hear...More

Thank FCummins
Response from Alison B, Front Office Manager at Grosvenor Pulford Hotel & SpaResponded 1 January 2018

Good Afternoon Thank you for taking the time to leave as feedback regarding your recent stay with us. Some of our Deluxe Double Rooms do have the quirkiness of the Spiral Staircase and for Health and Safety Reasons we do have to have the light...More

Reviewed 29 December 2017

Just back from a Christmas break lovely hotel and very good staff who did there best to make my stay great. However Christmas day lunch was a big let down for the group I was with.We where seated in the Nelson Bar and felt out...More

Thank peter b
Reviewed 28 December 2017 via mobile

Had our family Christmas meal in Ciro’s, it was purely the most amazing experience! The restaurant was extremely busy, but couldn’t fault the food or the hospitality! The staff were all so attentive and definitely helped spread the Christmas cheer amongst the customer! The only...More

Thank Lyssa-Marie
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Dry Cleaning
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 104 - US$ 289 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Chester
#3 Business Hotel in Chester
#4 Spa Hotel in Chester
#5 Romantic Hotel in Chester
#6 Luxury Hotel in Chester
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 104 - US$ 289 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Chester
#3 Business Hotel in Chester
#4 Spa Hotel in Chester
#5 Romantic Hotel in Chester
#6 Luxury Hotel in Chester
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (539)
Room & Suite (314)
Dining (55)
Pool & Beach (11)
Amenities (30)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
10 November 2017|
AnswerShow all 3 answers
Response from NelsonNW | Property representative |
Hi there, We are indeed dog friendly at the Grosvenor Pulford Hotel & Spa. We have a number of dog friendly bedrooms and we do also allow well behaved dogs within Nelson's Bar. Please do contact us if you require any... More
0
Votes
Vikki P
7 October 2017|
AnswerShow all 2 answers
Response from Nigel B | Reviewed this property |
The pool is available to guests free of charge. Treatments have to be paid for.
1
Vote
Fiona M
28 May 2017|
AnswerShow all 3 answers
Response from ahickman6 | Reviewed this property |
I bought a voucher as a gift for our good friends for afternoon tea They said it was really lovely ,one of the best they'd had
0
Votes
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Room Tips
"Ask for a rooms with great views of the countryside."
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"Superior rooms are highly recommended"
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"Perfect hotel and location."
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"Be careful if their is an event in the function suite as it will be noisy depending on your room."
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