We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Grosvenor Pulford Hotel & Spa

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Grosvenor Pulford Hotel & Spa
View Map
{"widget":{"name":"ibex_baseline_photo_carousel","template":"ibex_baseline_photo_carousel__widget","dust":{"nav_controls":"ibex_baseline_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_baseline_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,542 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,534: English reviews
Reviewed yesterday NEW

We stayed here to catch up with friends with our dog and the hotel could not have been better. Great welcome at reception, wonderful room and lovely spa. They even set up breakfast in Nelsons for us in the morning. Would recommend and we will be back

 Report
Helpful?
Thank Samantha F
Rhyl, United Kingdom
Reviewed yesterday NEWvia mobile

Over night spa break, a treat from our kids. Staff and facilities were excellent, our room was perfect. We had the full body massage and later on we had the afternoon tea, both highly recommended. Would definitely visit again.

 Report
Helpful?
Thank Mark R
essex
Reviewed yesterday NEWvia mobile

Beautiful hotel on the outside and inside. Easy parking, easy to get to Chester. Lovely room, modern and spotlessly clean. Asked for a quiet room which we got (but no view) also asked for wine to be in the room and it wasn't which was a shame.

 Report
Helpful?
Thank lovemyholidaysEssex
Widnes, United Kingdom
Reviewed 4 days ago NEWvia mobile

Stayed here for the 2nd time, love the place, beautiful room which is really modern and clean. Also great service and a beautiful breakfast. Will definitely be returning, maybe for a spa weekend next time. Would highly recommend this hotel.

 Report
Helpful?
Thank kerrykeira
David C, Group Revenue and Relationship Manager at Grosvenor Pulford Hotel & Spa, responded to this review

Kerry, many thanks for your 5* review, following your recent stay with us at The Grosvenor Pulford Hotel & Spa. It was nice to read your review and to see how much you enjoyed your 2nd visit with us, and we look forward to seeing you again sometime soon. Kind Regards, David

Reviewed 6 days ago NEWvia mobile

Following the conclusion of a home improvement project, combined with Valentine's day my wife and I booked afternoon tea at ciro's. Although on this occasion we didn't stay at the hotel,the food and service at ciro's was again superb and couldn't be faulted if standards don't slip it shall remain our favourite eatery for special occasions. Thank you to all...

 Report
Helpful?
Thank Mark S
David C, Group Revenue and Relationship Manager at Grosvenor Pulford Hotel & Spa, responded to this review

Mark, many thanks for your review, following your afternoon tea with us at Ciro's Brassiere, here at The Grosvenor Pulford Hotel & Spa. It was pleasing to see that after such a stressful time with the home improvement project that once again we managed to help you chill and relax, and that everything met your expectations. Once again many thanks...

Wirral
Reviewed 6 days ago NEW

Stayed for one night on Sunday to relax and go nowhere! The hotel was rammed as it has a carvery in the restaurant on Sunday and packed with kids and families running around. However, we checked in no problem and upgraded to the deluxe room and it was fabulous. The room was large with quality furnishings good view and the...

 Report
Helpful?
Thank NeilWirral
David C, Group Revenue and Relationship Manager at Grosvenor Pulford Hotel & Spa, responded to this review

Neil, many thanks for your 5* review, following your recent stay with us here at The Grosvenor Pulford Hotel & Spa. It was lovely to read your review, and to see what an enjoyable stay you had with us, and despite the hotel being so busy you still managed to relax and chill. It was nice to see that you...

Newcastle-under-Lyme, United Kingdom
Reviewed 1 week ago

The rooms was a very modern luxury room, Nice and clean with a decent size room. Well decorated. The staff was very helpful with good knowledge of anything that I asked about. Nice selection of meals well presented and served very efficiently. Very good selections of wines which was some good ranges.

 Report
Helpful?
Thank bosgeoff
David C, Group Revenue and Relationship Manager at Grosvenor Pulford Hotel & Spa, responded to this review

Many thanks for your review, following your recent stay with us at The Grosvenor Pulford Hotel & Spa. It was nice to see that you enjoyed your stay with us, and that everything met your expectations. I do hope we can welcome you back sometime soon, and once again many thanks for your kind words. Kind Regards, David

Llandudno, United Kingdom
Reviewed 1 week ago via mobile

We stayed here for a weekend in November for our birthdays and anniversary. The family room was lovely, had everything we needed. They had even put a box of chocolates and card in our room which was a lovely surprise. They even put a candle in my sweet and sang happy birthday 🎂. The staff and food were excellent, we...

 Report
Helpful?
Thank Alice-Mair R
David C, Group Revenue and Relationship Manager at Grosvenor Pulford Hotel & Spa, responded to this review

Many thanks for your 5* review, following your recent stay with us at The Grosvenor Pulford Hotel & Spa. It was wonderful to read your review, and to see what an amazing time you had with us, and however everything met your expectations (and we always try to look after the birthday boy or girl!!). Your review really says it...

Reviewed 1 week ago via mobile

Stayed here on 29th December for a post Christmas break, with the intention of using the spa facilities but never got further than Nelsons bar. We had a lovely lunch did some shopping in Chester then spent the early evening sat in front of the open fire in Nelsons bar with a bottle of wine (most relaxing) . The staff...

 Report
Helpful?
Thank Paul W
David C, Group Revenue and Relationship Manager at Grosvenor Pulford Hotel & Spa, responded to this review

Paul, many thanks for your 5* review, following your recent stay with us at The Grosvenor Pulford Hotel & Spa. It was pleasing to see that you enjoyed your stay with us, and that everything met your expectations, and that the food and relaxing atmosphere made the stay even better. We look forward to hopefully seeing you again, and maybe...

Reviewed 1 week ago via mobile

Wonderfull place and great food never disapointed friendly staff have been here so many times have practically eaten every thing in the menu also have been here on xmas day and was a great experience place decorated lovely cant recomend going here enough

 Report
Helpful?
Thank Jenny A
David C, Group Revenue and Relationship Manager at Grosvenor Pulford Hotel & Spa, responded to this review

Jenny, many thanks for your 5* review, following your recent lunch with us at The Grosvenor Pulford Hotel & Spa. It was great to read your review, and to see that you are a regular diner with us, and that once again everything met your expectations. We look forward to continuing to welcome you to the hotel, and once again...

711 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (444)
Viewed
Room/Suite (93)
Viewed
Hotel & Grounds (81)
Viewed
Bathroom (22)
Viewed
Dining (24)
Viewed
Business Centre/Function Rooms (7)
Viewed
View from Room (15)
Viewed
Pool/Beach Area (5)
Viewed
Other (197)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (251)
Viewed
Amenities (30)
Viewed
Deluxe Room (64)
Viewed
Executive Room (34)
Viewed
Family Room (24)
Viewed
Pool (4)
Viewed
Dining (28)
Viewed
Superior Room (39)
Viewed
The Hotel (28)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (16)
Viewed
Hotel & Grounds (2)
Viewed
Dining (3)
Viewed
Pool/Beach Area (1)
Viewed
Room/Suite (2)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Chester hotels
8.3 km away
The Chester Grosvenor
The Chester Grosvenor
#3 of 45 in Chester
1,943 reviews
10.9 km away
Doubletree by Hilton Chester
7.9 km away
Edgar House
Edgar House
#1 of 45 in Chester
599 reviews
Show Prices
Show Prices
Show Prices
8.0 km away
Oddfellows
Oddfellows
#7 of 45 in Chester
1,015 reviews
8.1 km away
Crowne Plaza Chester
Crowne Plaza Chester
#11 of 45 in Chester
1,531 reviews
7.7 km away
Abode Chester
Abode Chester
#18 of 45 in Chester
1,927 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
The award winning Grosvenor Pulford Hotel & Spa with its beautiful 19th Century original building has been tastefully and expertly extended to incorporate a vast range of facilities and accommodation. Nestled in the Cheshire countryside this hotel is ideally located just a five minute drive from Chester's historic city centre, yet a stone's throw from the border of Wales. Privately owned, this four star hotel offers 73 bedrooms all with en-suite facilities, while two restaurants provide guests with a choice of dining. The AA Rosette awarded Ciro's Brasserie is a magnificent Mediterranean themed restaurant specialising in modern European cuisine cooked using fresh, seasonal, local produce, while Nelson's Bar, the hotel's gastro-pub offers traditional ales and a wide selection of bar meals. Within the hotel is also Spa by Kasia, the North West's most exclusive and opulent spa. This luxury retreat offers 6 indulgent treatment suites, 3 relaxation rooms, a couple's VIP suite, traditional Hamman, Roman style swimming pool, Jacuzzi, steam room, sauna, gymnasium, outdoor tennis court, Spa Boutique, Spa Eatery, and the unique and stunning Asian Sensory Garden. This welcoming hotel, with its stunning backdrop of the welsh mountains, is the perfect base from which to explore the beauty of Wales, Cheshire, the famous Roman city of Chester and The Wirral. There is an abundance of local attractions in and around the surrounding area, which include Chester Cathedral, Chester Race Course, Chester Zoo, Blue Planet Aquarium, McArthur Glen Designer Outlet, Beeston Castle, Castles of North Wales, Tatton Park, Ness Botanical Gardens and many more! The hotel offers ample free parking and complimentary internet access throughout and is easily accessible from the motorway network A55, M53, M56 and M6, and the international airports of Manchester and Liverpool. ... more   less 

Additional Information about Grosvenor Pulford Hotel & Spa

Address: Wrexham Road, Chester CH4 9DG, England
Region: United Kingdom > England > Cheshire > Chester
Price Range: ₹ 7,729 - ₹ 15,122 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grosvenor Pulford Hotel & Spa 4*
Number of rooms: 73
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity and Expedia so you can book your Grosvenor Pulford Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grosvenor Pulford Hotel And Spa
Grosvenor Pulford Hotel Chester
Grosvenor Pulford Chester
Hotel Grosvenor Pulford
Grosvenor Pulford Hotel & Spa Chester, Cheshire
Hotel Style:
#1 Family Hotel in Chester
#3 Business Hotel in Chester
#3 Spa Hotel in Chester
#5 Romantic Hotel in Chester
#5 Luxury Hotel in Chester
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Grosvenor Pulford Hotel & Spa staff and other travellers.
13 questions
Ask a question

See all questions (13)

Questions? Get answers from Grosvenor Pulford Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ensure your room is away from family rooms as I noted there were lots of families with little ones.”
 of 5 bubbles NeilWirral, 14 Feb 2017 | Read review
“Both sides are v good front are slightly larger.”
 of 5 bubbles bosgeoff, 13 Feb 2017 | Read review
“Suite was spacious and comfortable”
 of 5 bubbles Tfgj, 7 Feb 2017 | Read review
“Room 80 Fanatastic room”
 of 5 bubbles JDJGlasgow, 31 Jan 2017 | Read review
“Check with reception for a quiet room away from the evening function rooms”
 of 5 bubbles holidaymaker038, 17 Jan 2017 | Read review
5 of 5