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Mercure Chester Abbots Well Hotel

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1,369 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Chester Abbots Well Hotel
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Showing 1,355: English reviews
Saundersfoot, United Kingdom
Reviewed 25 August 2015

This hotel is clean and comfortable and is ideally situated just off the motorway without the hassle of driving through the city centre which is about a 5 minute drive away. The staff are pleasant and very helpful. The bar service was good with a wide selection of drinks available. Overall a nice short break.

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Helpful?
Thank Ian H
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, Many thanks for your kind review on your recent stay at the hotel. We do look forward to welcoming you back again soon. Regards Chris hull

Hartlepool, United Kingdom
Reviewed 23 August 2015

had to leave early as the heat in the bedroom was unbearable no air conditioning in the room a fan was given which was useless,windows only opened a couple of inches,The hotel was clean but in need of upgrading.Food was basic All the staff were helpful and friendly.The swimming pool was clean but the equipment in the gym dated,Drinks at...

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Helpful?
1Thank jeanniedance
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, Thank you for taking the time to tell us about your stay at the Mercure Chester Abbots Well Hotel, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. We appreciate your feedback, and I hope that you will give us the opportunity to welcome...

Manchester
Reviewed 20 August 2015 via mobile

Stayed one night with family and friends to celebrate my Birthday in Chester. One of my friends is a wheelchair user as she has Multiple Sclerosis. She was very impressed with her room (118)which included a wet room bathroom. This was the best adapted bathroom we've come across. Very well thought out, easily accessible shower enclosure. The Arts restaurant offers...

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Helpful?
Thank JuanitoUK
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, Thank you for you kind feedback regarding your stay at the hotel, I am so pleased you found the hotel suitable for your needs. It also gives me great pleasure that you have highlighted individuals for their excellence in service at the hotel, our service and friendliness is something we pride ourselves on. We do look forward to...

Glasgow, United Kingdom
Reviewed 20 August 2015

Im not a fan of Mercure, but this was in a good location and good value, so time to try. Check in was quick and efficient, given an upgrade for being Accor Platinum. The room was a long walk away! The room itself was well equipped with Nespresso machine, a good powerful shower and a comfy king size bed. Everything...

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Helpful?
Thank CV76
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, Thank you for your very kind comments on your recent stay at the hotel. We do hope to welcome you back again soon. Kind Regards Chris Hull

Yorkshire, England
Reviewed 19 August 2015

The hotel has been improving steadily this past year. Smarter, shinier and painted up. Staff are considerate. There are some good deals to be found, breakfast included. The location is convenient for Chester plus motorway access into North Wales, Cheshire and beyond.

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Helpful?
Thank Lotus50k
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, Thank you for your very kind feedback on your recent stay at the hotel. We are making improvements to hotel and are pleased you have noticed. We do also really hope that on your next stay you will see an increased service and product delivery. Kind Regards Chris Hull

newcastle upon tyne
Reviewed 19 August 2015

We stayed at this hotel on our visit to Chester, its a perfect hotel to stay in, food was superb, gym & pool were very gud, to visit Chester you walked 200 yds and a park & ride bus station was there, £2 return was the fare which was excellent, bus drops you in centre of Chester, return is before...

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Helpful?
Thank brumas
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Chester Abbots Well Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

BATH
Reviewed 19 August 2015

We visited Chester on August 14th and stayed for 2 nights with breakfast. The Hotel itself is a bit dated but we really had a fab weekend. The staff were very helpful and polite. The rooms were cleaned to a very high standard,also the self service breakfast was very fresh and plentiful. We would Deffo stay there again, thanks for...

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Helpful?
Thank dgturner1
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, Thank you for your kind feedback regarding your recent stay at the hotel. We do hope to have the opportunity to welcome you back again soon. Regards Chris Hull

Reviewed 19 August 2015 via mobile

First time staying in this hotel. Exterior wasn't enticing but when inside very nice. Reception area clean and modern. Friendly check in. Room pleasant. Large comfy double bed and a comfy single bed. Clean bathroom, bright. Only thing wrong no wardrobe or cupboard space for clothes. But hanging space available. Bar area nice. Drinks expensive but to be expected in...

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Helpful?
Thank Lindsay H
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, Many thanks for your kind comments regarding you stay at the hotel. We do hope to welcome you back again soon. Regards Chris Hull

Wadhurst, England, United Kingdom
Reviewed 19 August 2015

Review collected in partnership with Accorhotels.com
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Helpful?
Thank David M
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Rotherham, United Kingdom
Reviewed 18 August 2015

We had a budget 2 night stay at this hotel which is located near to Christleton, a most attractive suburb of Chester, a talk mile walk along the canal towpath to the city. The hotel does not advertise its facilities at all well. There was no information in our room on the hotel: in the end, I found there was...

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Helpful?
Thank fionalemmon
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, Thank you for your constructive review on your stay at the hotel. Your feedback has been noted and we are currently working on different ways of advertising our facilities. We do hope we will have the opportunity to welcome you back again soon. Regards Chris Hull

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Modern Hotel in spacious grounds located in quiet suburb overlooking famous Abbots Well. ... more   less 

Additional Information about Mercure Chester Abbots Well Hotel

Address: Whitchurch Road | Christleton, Chester CH3 5QL, England (Formerly Ramada Jarvis Hotel)
Region: United Kingdom > England > Cheshire > Chester
Price Range: ₹ 5,303 - ₹ 12,636 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Chester Abbots Well Hotel 4*
Number of rooms: 126
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Also Known As:
Ramada Chester
Chester Ramada
Mercure Chester Abbots Well Hotel Cheshire
Hotel Style:
#7 Spa Hotel in Chester
#12 Business Hotel in Chester
#13 Luxury Hotel in Chester
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Chester Abbots Well Hotel staff and other travellers.
11 questions
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Grasonville, Maryland, United States
over a year ago
1 month ago
Newcastle upon Tyne, United Kingdom
5 months ago
Blackpool, United Kingdom
7 months ago
birkenhead
over a year ago

See all questions (11)

Questions? Get answers from Mercure Chester Abbots Well Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“216 is excellent”
 of 5 bubbles braithwaite12, 23 Mar 2017 | Read review
“Go for ground floor they are close to the pool and for olde couples no stairs”
 of 5 bubbles susangT7165SW, 13 Mar 2017 | Read review
“Very close to a park and ride facility which you can use as a passenger without a car for just 2 pounds.”
 of 5 bubbles RosalindL, 26 Feb 2017 | Read review
“No rooms are better”
 of 5 bubbles drag0nlady72, 22 Feb 2017 | Read review
“Ours was a standard double and was more than adequate”
 of 5 bubbles LMS751, 18 Feb 2017 | Read review
5 of 5