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Mercure Chester Abbots Well Hotel

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Traveller (165)
Room & Suite (69)
Dining (15)
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Overview
  • Excellent24%
  • Very good36%
  • Average23%
  • Poor11%
  • Terrible6%
Travellers talk about
“park and ride”(184 reviews)
“health club”(30 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,657)
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107
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All reviewspark and ridehealth clubleisure facilitiesevening mealbar pricesbreakfast was buffet stylecity centresteam roomcheshire oaksboth nightstea and coffeetwo night stayenjoyable staystayed here for one nightweekend breakyogurtcanal
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361 - 365 of 1,639 reviews
Reviewed 3 December 2016

Attentive young staff - Tandoori chicken was suggested from the menu, whcih I accepted. When the meal arrived it consisted of two chicken kebabs performing a trapeze / hanging from a coat hanger - I kid you not ! I have never seen anything like...More

Thank DavidWels
Response from Bethan J, General Manager at Mercure Chester Abbots Well HotelResponded 10 December 2016

Dear David, Thank you for your review following your recent visit. I am disappointed to hear that you did not enjoy your meal, hanging kebabs have become very popular of late and many restaurants are doing this dish in a similar way. However, if you...More

Reviewed 1 December 2016 via mobile

Stayed here on a superbreak deal, 2 night, dinner on first night. Room was a standard, bit dated but comfortable! Mainly used for Chester zoo and a visit to Chester city. Used the pool and spa, in need of a big makeover, very run down,...More

Thank Richard507
Response from Bethan J, General Manager at Mercure Chester Abbots Well HotelResponded 10 December 2016

Dear Richard, Thank you for taking the time to provide your feedback, I am pleased you enjoyed your break and got to see some of Chester and it's attractions. I will pass on your kind comments to Esther in our breakfast team. Kind regards, Bethan...More

Reviewed 29 November 2016 via mobile

Really enjoyed my stay here. We had burgers on arrival in the bar which were homemade and delicious. The location is great as it is right by the park and ride which we just walked to and got on the bus. The only negatives were...More

Thank Faye1988t
Response from Bethan J, General Manager at Mercure Chester Abbots Well HotelResponded 1 December 2016

Dear Faye, Thank you for taking the time to feed back to me following your stay. I'm really pleased you enjoyed your time with us and were able to enjoy the city as well. If you are due to stay with us again, feel free...More

Reviewed 29 November 2016 via mobile

Stayed here on Saturday night and had a lovely stay. Entrance was lovely decorated so beautiful, The receptionist when checking us in was lovely giving us all the information we needed. Got to the room and it was a nice room can't fault anything We...More

Thank JoLiverpool8
Response from Bethan J, General Manager at Mercure Chester Abbots Well HotelResponded 1 December 2016

Dear Jo, Thank you for your positive review, it sounds like you had a fabulous stay. I am so pleased you enjoyed your room and breakfast and thank you for your kind comments about the decorations and my reception team. I hope we can welcome...More

Reviewed 28 November 2016 via mobile

Stayed here fri n sat room was nothing like described on booking .com proper cold room -1in chester at time noisy annoying pipes through night and early morning dreadful smell of dirty cooking oil woke me and my partner up around 5.30am I can only...More

Thank anon1878
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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Heated pool
Indoor pool
Details
Price range
US$ 73 - US$ 232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Chester
#12 Business Hotel in Chester
#15 Luxury Hotel in Chester
Room types
Non-Smoking Rooms
Details
Price range
US$ 73 - US$ 232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Chester
#12 Business Hotel in Chester
#15 Luxury Hotel in Chester
Room types
Non-Smoking Rooms
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Traveller (165)
Room & Suite (69)
Dining (15)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Questions & Answers
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Lcm91xx
19 March 2018|
Answer
Response from kez482 | Reviewed this property |
Yes they do
0
Votes
linabelina
19 March 2018|
AnswerShow all 3 answers
Response from Tat30 | Reviewed this property |
Sorry I did not have treatments
0
Votes
Room Tips
"Far end of the corridor means less guests walking past"
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"Ask for a room with proper clothes storage, if staying more than overnight"
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"Rooms were very nice"
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"Don't book"
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