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Mercure Chester Abbots Well Hotel

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Mercure Chester Abbots Well Hotel
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1,295 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Chester Abbots Well Hotel
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Showing 1,282: English reviews
Montreal
Reviewed 3 August 2015

At first I was a little disappointed that we were so removed from Chester center, however there are lovely places to walk in the evenings (and run in the early morning) and that counts for a lot with me. The hotel facilities themselves were thoroughly good, no complaints from the room to the food service. In the evening, we discovered...

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Helpful?
Thank 45DegreesNorth
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, Thank you for your kind review on your stay at the hotel. I must agree that the hotel has some lovely walks along the canal and on a nice evening you can even walk to Chester. (It will take about 30mins). We do hope to welcome you back to the hotel soon. Kind Regards Chris Hull

Dilton Marsh, Wiltshire,
Reviewed 2 August 2015

This was a 52nd Wedding Anniversary Trip . . . just to get-away. Now, the good bits . . . a standard Mercure chain, modern, clean hotel located about 5 minutes drive / 15 minutes by bus from Chester City centre, and situated in its own green park - ideal to let the kids let-off steam. The bed was quite...

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Helpful?
1Thank DeeMarshian
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, Many thanks for your constructive review on your stay at the hotel. I can assure you that we have discussed your feedback and are currently working on some ways to rectify some of the problems you have encountered. I am also pleased that you found some aspects of the hotel positive and that the $60000 question on if...

Newbury, United Kingdom
Reviewed 29 July 2015

This was a Sunday night business trip. I arrived late evening after my satnav dumped me in the wrong place. A coach load of visitors arrived at the same time, but the check in staff were great - tour to one side of reception, I had my own check in help. The hotel doesn't win prizes for its external prettiness,...

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Helpful?
Thank Chris W
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, Many thanks for your constructive review on your stay at the hotel. I can assure you that we have discussed your feedback and are currently working on some ways to rectify some of the problems you have encountered. I am also pleased that you found some aspects of the hotel positive and that the $60000 question on if...

Lancashire, United Kingdom
Reviewed 29 July 2015

nice place with excellent staff, the hotel could do with a slight face lift though, our room was to a reasonable standard but due to not having any air-conditioning we found it quite warm and the tower fan supplied just did not improve the comfort enough

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Helpful?
Thank 59daytripper
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Chester Abbots Well Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

London, United Kingdom
Reviewed 28 July 2015

We stayed here for one night whilst attending a wedding at another venue close by. Initially had to wait a long time to check in, due to guests having some issues with their bookings but our check in was quick and easy. The room was spacious and clean, and the bed was very big. Good selection of tea and coffees...

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Helpful?
Thank rdcl26
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, Many thanks for your review on your stay at the hotel. Your feedback is very much appreciated and hopefully we will have the opportunity to welcome you back again soon. Regards Chris Hull

Wrexham, United Kingdom
Reviewed 22 July 2015

From the moment we stepped through the door, we knew this was the venue for our Golden Wedding Party. Claire met us and immediately ensured us of her dedication to our party. Her planning was impeccable, from every tiny issue to the main event - Claire just simply had it under control! She gave us so much confidence that our...

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Helpful?
Thank 529Linda
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, Thank you for your very kind feedback regarding your recent stay and event at the hotel. It gives us all great pleasure to read that your weekend went so well and that the individual expertise of Claire, Eric and the chef contributed so greatly. We do hope one day we will have the opportunity to welcome you all...

Camberley, United Kingdom
Reviewed 20 July 2015

We arrived late as a party of 52 the hotel had been pre warned and rose to the occasion with staff on hand to porter our luggage. Throughout our stay they were most courteous and helpful. My only gripe is that the hotel is geared to the one night business traveller and the amount of hanging and storage space was...

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Helpful?
Thank Mike R
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, Many thanks for the kind review. We do hope to welcome you back to the hotel soon. Kind Regards Chris Hull

Camberley, United Kingdom
Reviewed 18 July 2015

Have just spent several days at this hotel with a large group of people. We were very impressed with the reception the hotel gave us, the friendliness and helpfulness of the staff, and the quick service and excellent choice of menus in the restaurant. The hotel is very clean and the garden beautiful. Absent-mindedly I left a a valuable electronic...

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Helpful?
1Thank phd118
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, Thank you for your kind comments regarding your stay at the hotel. We do hope to welcome you back again soon. Regards Chris Hull

Leicester, United Kingdom
Reviewed 18 July 2015

This hotel is not particularly modern but has everything you need and is situated very conveniently for Chester city centre. Within a two minute walk is the Park and Ride. It costs £2 return and the 10-15 minute journey is non-stop. It drops you in the centre of Chester. The hotel itself has reasonable size rooms and en suite bathrooms...

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Helpful?
Thank Maz03
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, Many thanks for the review on your stay at the hotel. I must apologise that you were asked to pay an additional £4 in tips; there is an optional service charge that should have been removed. We do hope to welcome you back again soon. Regards Chris Hull

Lymington, United Kingdom
Reviewed 13 July 2015

This is a tired and worn out hotel. On arriving my booking had been lost, and my personal details transferred to a colleague. Errors happen, but it shouldn't take 20 minutes to fix. More muddle on departure. Confusion over which rooms we had stayed in and which we were paying for. It would have helped to have more than one...

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Helpful?
Thank jeremybennett
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, Thank you for taking the time to tell us about your stay at the Mercure Chester Abbots Well Hotel, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every guest and your feedback...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Modern Hotel in spacious grounds located in quiet suburb overlooking famous Abbots Well. ... more   less 

Additional Information about Mercure Chester Abbots Well Hotel

Address: Whitchurch Road | Christleton, Chester CH3 5QL, England (Formerly Ramada Jarvis Hotel)
Region: United Kingdom > England > Cheshire > Chester
Price Range: ₹ 4,988 - ₹ 13,210 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Chester Abbots Well Hotel 4*
Number of rooms: 126
Reservation Options:
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Also Known As:
Ramada Chester
Chester Ramada
Mercure Chester Abbots Well Hotel Cheshire
Hotel Style:
#7 Spa Hotel in Chester
#12 Business Hotel in Chester
#13 Luxury Hotel in Chester
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Chester Abbots Well Hotel staff and other travellers.
10 questions
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Grasonville, Maryland, United States
over a year ago
Newcastle upon Tyne, United Kingdom
1 month ago
Blackpool, United Kingdom
4 months ago
birkenhead
over a year ago

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Questions? Get answers from Mercure Chester Abbots Well Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms around #260 are a hike from reception, cant help the noise along the corridor as underfloor creaks - noise from a Motorway !”
 of 5 bubbles DavidWels, 3 Dec 2016 | Read review
“W Our room was on the ground floor.”
 of 5 bubbles Dabernon, 15 Nov 2016 | Read review
“The Studio Room we stayed in was just fine. It had tea & Coffee making facilities, etc.”
 of 5 bubbles 474rooster, 5 Nov 2016 | Read review
“Always select a room near to dinning area otherwise you will have to walk a lot.to go there.Most rooms on ground level facing car park.”
 of 5 bubbles 811vasanthb, 28 Oct 2016 | Read review
“room 243 was quiet , clean and had good facilities”
 of 5 bubbles U7853OJleeb, 24 Oct 2016 | Read review
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