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Doubletree by Hilton Chester

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#15 of 44 Hotels in Chester
Certificate of Excellence
GreenLeadersBronze level
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1 room 2 adults 0 children
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Doubletree by Hilton Chester
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2,817 Reviews from our TripAdvisor Community

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Showing 2,785: English reviews
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Reviewed yesterday NEWvia mobile

Nice clean rooms although nothing special. Staff were super friendly and attentive and the spa was lovely! Great relaxing weekend, however breakfast a little overpriced. Room service menu slightly small

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Helpful?
Thank Charlotte H
Nottinghamshire, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 20 March 2017

My husband and I stayed here at the weekend, and in all honesty was a bit weary due to some of the recent reviews... yes there are building wokrs, but they have mad a car park with a path way that seems as though an effort to keep clean has been made. Once inside the hotel there is no sign...

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1Thank georgiiiii
About Hotel's Favourite Review
DoubleTreeChester, Guest Relations Manager at Doubletree by Hilton Chester, responded to this review

Dear georgiiiii, Your 5 star review is greatly appreciated by all of us here at DoubleTree by Hilton Chester. It is so rewarding for our team to know that they have made a positive impression on our guests during their time with us. We are pleased to hear that you enjoyed your room with the extra special touches that come...

england
Reviewed 2 days ago NEW

We stayed as we were eating at the MPW Steakhouse there and celebrating a birthday. The Hilton hotel has been refurbished and is modern but not luxurious in feel. Very simple functional rooms. Service is usually the saving grace however we found it lacklustre.

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Helpful?
Thank calvi4two
Colchester, United Kingdom
Reviewed 3 days ago NEW

Booked a Spa Day (Top to Toe Pamper Package) for my daughter's 16th birthday surprise treat in mid-April. Our party included me (mum), my two teenage daughters and dad (the 3 of them all spa novices). Whilst we didn't stay at the hotel we spent the whole day there from 9.30am to 5pm and thoroughly enjoyed ourselves. The hotel is...

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Thank srichards2015
Preston, United Kingdom
Reviewed 3 days ago NEWvia mobile

I booked the hotel within very good time and seemed to get a very good deal on the room. From arrival, the staff were so lovely: myself and my partner were greeted by a very helpful and polite receptionist who gave us our free cookies (AH!!) and gave us directions to our room. Our room was stunning with a huge...

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Thank dannit_98
england
Reviewed 3 days ago NEW

stayed here for a few days. Hotel not quite finished in some parts but did not interfere with our stay everything was very good . Lovely spa. Excellent food in the restaurant . Drinks expensive. Comfortable bedrooms .Staff all very attentive.

Review collected in partnership with DoubleTree by Hilton
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Thank georgina20
Bristol, England, United Kingdom
Reviewed 3 days ago NEW

Room perfect as was the on-suite bathroom, bed very comfortable, the only slight criticism was the complicated TV which could have done with an instruction book. Meals were very good and as we were such a large party the dinner menu was restricted for obvious reasons, but the service was superb and we all seemed to be served quickly. Wine...

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Thank Ron F
Reviewed 3 days ago NEWvia mobile

We've just stayed here for 1 night and enjoyed it for the most part. We were greeted at check-in by a lovely lady at reception and given freshly baked cookies which was a really nice touch. The room was really nice but had a slight smell of smoke which was a bit strange. We didn't bring it to the attention...

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Thank LucyOhhh
Reviewed 4 days ago NEWvia mobile

The surroundings are lovely and the hotel is modern we had a lovely stay the meal/breakfast was very nice the room was spacious and clean the only thing that was disappointing was the bed it wasn't very comfortable and struggled to get a good night's sleep.

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Helpful?
Thank Hannahblackpool
DoubleTreeChester, Guest Relations Manager at Doubletree by Hilton Chester, responded to this review

Dear Hannahblackpool, Thank you for sharing your thoughts on your recent stay with the Trip Advisor community. It is so pleasing to hear that you enjoyed your dining experience at dinner and breakfast. We are sorry to hear that you didn't sleep so well, and will make sure that your comments are acted upon. Our reception and lobby/lounge will be...

Reviewed 4 days ago NEW

Lovely spa! Food was great! Everything else was okay. Bought the spa break as a gift for my girlfriend to celebrate her 21st birthday which included use of the spa facilities, one treatment (which I had upgraded to a massage for an extra £15pp), evening dinner and an overnight stay. We arrived at the reception, who didn't provide the warmest...

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Helpful?
Thank Jasmin N
DoubleTreeChester, Guest Relations Manager at Doubletree by Hilton Chester, responded to this review

Dear Jasmin N, Thank you for taking the time to share your feedback concerning your recent stay with us, and am pleased to hear that you and your girlfriend had an enjoyable time, celebrating her birthday. We pride ourselves on our warm welcome at the hotel reception, along with the DoubleTree cookie, so am pleased to hear that your welcome...

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Amenities

Highlights
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Set on the outskirts of historic Chester surrounded by twelve acres of landscaped gardens, this elegant hotel provides luxurious accommodation only a few minutes from the city centre. This carefully restored 18th-century manor house beautifully combines the past and the present, offering modern comforts and conveniences with traditional styling and decor. The hotel's outstanding facilities include, Grade II listed conservatory, a stunning Club and Spa and a Marco Pierre White Steakhouse Bar & Grill. ... more   less 

Additional Information about Doubletree by Hilton Chester

Address: Hoole Hall Warrington Road | Hoole, Chester CH2 3PD, England
Region: United Kingdom > England > Cheshire > Chester
Price Range: ₹ 8,299 - ₹ 19,835 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree by Hilton Chester 4*
Number of rooms: 140
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton EMEA, Booking.com, Hotels.com, Hotwire, Travelocity, Priceline, Cancelon, TripOnline SA, Evoline ltd and Cheap Tickets so you can book your Doubletree by Hilton Chester reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Chester Hotel Chester
Hilton International Chester
Chester Hilton International
Doubletree By Hilton Chester Cheshire
Hotel Style:
#1 Green Hotel in Chester
#2 Business Hotel in Chester
#4 Romantic Hotel in Chester
#6 Spa Hotel in Chester
#8 Family Hotel in Chester
#10 Luxury Hotel in Chester
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Chester staff and other travellers.
51 questions
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stockport
Asheville, North Carolina
County Durham
9 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from the building work!!!!!”
SamG837, 20 Apr 2017 | Read review
“wait until the refurb is done before you book - they are all poor”
DurhamColin, 17 Mar 2017 | Read review
“stay somewhere else”
ChrisR996, 13 Mar 2017 | Read review
“use the spa do not miss out”
Audichic69, 6 Mar 2017 | Read review
“choose a suite”
tommyc305, 22 Feb 2017 | Read review
5 of 5