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Hallmark Inn Chester

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Hallmark Inn Chester
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849 Reviews from our TripAdvisor Community

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There are newer reviews for Hallmark Inn Chester
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Showing 837: English reviews
Rhondda, United Kingdom
Reviewed 10 September 2015

The exterior looks a bit tired especially compared to the sparkly new hotel across the road, but the interior was perfectly fine. A building with character. Breakfast time was a bit chaotic, but no reason to complain. The receptionists were helpful, and I would certainly stay here again.

Review collected in partnership with Best Western GB
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Helpful?
Thank Christine W
General M, Front Office Manager at Hallmark Inn Chester, responded to this review

Dear Christine W Thank you for your review, we hope you will come back to the hotel again soon. Kind Regards

Stamford, United Kingdom
Reviewed 6 September 2015

We stayed in this hotel for 3 nights. The staff are friendly and helpful. The food at dinner was poor, over cooked and dry. Probably prepared and cooked in the afternoon and warmed up for our service at 6.30. Had we been staying longer we would have eaten elsewhere. The breakfasts were good with plenty of choice on the self...

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Helpful?
Thank 19happy45
General M, General Manager at Hallmark Inn Chester, responded to this review

Dear 19Happy45 Thank you for your review, I hope you accept my apologies that the food was not right for you and will not let this deter you from returning in the future and allowing the provision of superior services. Kind Regards

Reviewed 1 September 2015 via mobile

Staff were really lovely couldnt be more helpful .bar area music in back ground very chilled.but the bedrooms a bit of a let down i know we didnt pay a lot but the beds were not the best.also a lot of noise from the rooms above.

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Helpful?
Thank Michelle B
General M, General Manager at Hallmark Inn Chester, responded to this review

Dear MichelleB Thank you for taking the time to review the hotel and your stay with us we are really happy you enjoyed your stay and hope you will choose to stay with us again soon. Kind Regards

Peterborough, England, United Kingdom
Reviewed 1 September 2015

reasonable quality hotel, showing its age. perhaps should be called 'Past its Best Western' However, friendly staff, food OK for price. Breakfast was OK but no early starters. Rooms were clean and good beds.

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Thank Gillam203
Halifax, United Kingdom
Reviewed 1 September 2015

Stayed 3 nights in the Westminster hotel, Chester. Lovely hotel, big and spacious, friendly and courteous staff, superb breakfast, nice room with very large bathroom. The hotel is situated within easy walking distance of the town centre, and there is ample parking nearby. Also very convenient for the Railway Station.

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1Thank STEVEN B
Manchester, United Kingdom
Reviewed 1 September 2015

First of all we could not get into our room,key would not turn in the lock.When we got in well, floor had bit's all over it, unit with tv and kettle very sticky,cup's still had the ring mark of dried tea inside, lamp shades full of dust, curtains full of dust with about four inches of dirt at the bottom.The...

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1Thank debsndaz2015
Worthing, United Kingdom
Reviewed 29 August 2015

We booked the hotel, then read reports on trip advisor, some would say the wrong way round. I was so appalled by the reports I tried to change hotels but it didn't work out so arrived at the hotel with some trepidation. The reception staff were very friendly, polite and efficient a good start to any stay. We went to...

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1Thank Vivienne S
Dursley, United Kingdom
Reviewed 29 August 2015

Generally met expectations. The room was clean, the bed comfortable nd the staff reacted promptly when an issue arose. like the leak from the room above. We were moved without question by the staff while we were out.

Review collected in partnership with Best Western GB
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1Thank mrw25
Halifax, United Kingdom
Reviewed 28 August 2015

great location. Friendly helpful staff. Public area's modern and clean. Lovely guest lounge /T.V. room. Good quality all you can eat breakfast. Stayed in room 308 on top floor. Very small for executive room, old fashioned decorations. Dirty net curtains. Stain marks on ceiling from water leak...more on that later. Bed and bedding very comfortable, good quality. On-suite good with...

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Thank Sandy B
Longfield, United Kingdom
Reviewed 26 August 2015

This was a midweek stay booked a month in advance. Hotel was comfortable if slightly shabby. In our room a bedside light on my side was missing. We hadn't booked breakfast in advance but the hotel wanted to sell us one, so offered a free drink at the bar if we accepted. Duly did this and had a nice scotch...

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Helpful?
Thank ChrisLake38

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities

Additional Information about Hallmark Inn Chester

Address: 63 City Road, Chester CH1 3AF, England (Formerly Best Western Hallmark Hotel Chester Westminster)
Region: United Kingdom > England > Cheshire > Chester
Price Range: ₹ 3,991 - ₹ 9,228 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hallmark Inn Chester 3*
Number of rooms: 75
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Also Known As:
Best Western Chester
Chester Best Western
Hallmark Inn Chester Cheshire
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Questions & Answers

Here's what travellers have asked, with answers from Hallmark Inn Chester staff and other travellers.
6 questions
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Worcestershire, United Kingdom
20 days ago
1 month ago
PONTYCLUN
over a year ago

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Questions? Get answers from Hallmark Inn Chester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose another hotel”
 of 5 bubbles jellitotjohn, 30 Dec 2016 | Read review
“Go elsewhere!”
 of 5 bubbles SnakeLondon, 23 Nov 2016 | Read review
“Do not stay here”
 of 5 bubbles dmbakker, 21 Nov 2016 | Read review
“Don't go !!”
 of 5 bubbles AndrewS239, 20 Nov 2016 | Read review
“make sure your not in a room or on a floor with squeaking floors”
 of 5 bubbles vitara07, 13 Nov 2016 | Read review
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