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Hallmark Inn Chester

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Hallmark Inn Chester
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849 Reviews from our TripAdvisor Community

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Showing 837: English reviews
Lancaster, United Kingdom
Reviewed 3 days ago NEW

We got a very good deal with 2 rooms for 2 nights. Paid extra for breakfast which was very good, a bit short of bacon but otherwise, needs some work on the tea and coffee. Bar area very dark and cold and uninviting. Bedrooms very acceptable plenty of hot water and all areas extremely clean. room 103 needs bedside lights....

1Thank izzyw6
Reviewed 4 days ago NEWvia mobile

Hotel is nice inside but in our room skirting boards a bit chipped, chip in bath bit dated but Ok. Room was clean :) There is no parking at the hotel even though I thought I'd read there was. We paid £10 to park at pub next door for 24 hours. But there was also street parking available free for...

Thank happyhannah92
Torquay, United Kingdom
Reviewed 1 week ago

On all the booking websites the hotel photograph was correct but they all say FREE PARKING and this hotel doesn't even have a car park!!!! So had to pay parking at the pub next door. Also we paid extra for a kingsize room and got a twin room. Changed rooms and went straight out for a meal came back and...

Review collected in partnership with Best Western GB
2Thank Sylvia R
Norwich, United Kingdom
Reviewed 2 weeks ago

i often stay at Hyatt and Marriott properties in larger cities, and i can say without hesitation that the room that i stayed in at this hotel was at least as clean, if not more so, than any i have stayed in at these two chains. the bed was as small as it could be, whilst remaining big enough, but...

1Thank bubbleandsqueak2015
Reviewed 2 weeks ago

Nice hotel with prominent location with only 1 minute walk from Chester train station, even though old building but seems well maintained, good service from frontline staffs, room also is maintained well

Review collected in partnership with Best Western
1Thank Adisubrata L
Reviewed 2 weeks ago via mobile

First of all, it's 12:45 AM and they are blasting music in the ballroom below us. If someone was playing music this loud in the room, the hotel would kick them out. But it's the hotel playing the music, so there's nothing that we can do! Pros: Running water Some of the lights are functional Cons: The floors are extremely...

1Thank Michael H
Selby, United Kingdom
Reviewed 2 weeks ago

We were a group of 5 mature male adults attending a Chester horse race meeting. Booked 6 months in advance (5 x single rooms). Of course a single room will not be as spacious as a twin or double but these rooms were barely big enough to be a broom cupboard & in desperate need of refurbishment. Having seen 3...

Thank jellitotjohn
Management response:

Dear Jellitotjohn Thank you for taking the time to write a review. We always strive to exceed our customer expectations throught out the duration of a stay, on this occasion we have failed, and for this please accept my apologises. The hotel is going through a refurbishment programme this year, so feedback like you have provided is very important to...

Birmingham, United Kingdom
Reviewed 3 weeks ago

Stayed here with friends on a groupon deal. Staff were friendly and helpful. Although the hotel is old it has been well maintained and has an old world charm. Room was comfortable and all of the facilities were fine. No draft beer and the bar was small but the seating area was spacious. Breakfast was excellent, you can help yourself...

3Thank Dave P
Management response:

Dear Dave P Thank you for your review We are always grateful for any reviews and are extremely please to hear you enjoyed your stay with us. The hotel will be going through a refurbishment this year, although we will be keeping in line with the feel of the building. We look forward very much to welcoming you back at...

Reviewed 12 December 2016 via mobile

Stayed here for 1 night. Check in was fast, friendly staff. Room 218 was really nice, I had paid for a single room for £59 but the bed was bigger than a double...great! The room was clean and looked well maintained. Didn't stay for breakfast as I had a train to catch. All in all it was really a nice...

1Thank Ajedmb
Management response:

Dear Ajedmb Thank you for your review We are always very grateful for any reviews and are extremely please to have met your expectations on your visit to Chester We look forward to welcoming you back at the hotel in the future Kind Regards

Rochdale, United Kingdom
Reviewed 11 December 2016

Should have stayed here on 10th December 2016. I can't review what the hotel is like, as 2 days before our trip, reservations called to say that we couldn't stay there and had been moved 1.5 miles out of Chester city centre. I booked our room in October, and paid UPFRONT! My confirmation email said my reservation was guaranteed. Don't...

6Thank Sarah J
Management response:

Dear Sarah J Thank you for taking the time to write a review on your recent experience. We understand your frustration with your booking being moved, as you say from time to time things can go wrong, and for this please accept my apologises. The information you have provided has been past on to the relevant departments and learnings have...

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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities

Additional Information about Hallmark Inn Chester

Address: 63 City Road, Chester CH1 3AF, England (Formerly Best Western Hallmark Hotel Chester Westminster)
Region: United Kingdom > England > Cheshire > Chester
Price Range: ₹ 3,945 - ₹ 9,206 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hallmark Inn Chester 3*
Number of rooms: 75
Reservation Options:
TripAdvisor is proud to partner with DerbySoft Ltd Shanghai HQ Supplier Direct, Booking.com, Priceline, Hotels.com and Travelocity so you can book your Hallmark Inn Chester reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Chester
Chester Best Western
Hallmark Inn Chester Cheshire
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Questions & Answers

Here's what travellers have asked, with answers from Hallmark Inn Chester staff and other travellers.
6 questions
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Worcestershire, United Kingdom
20 days ago
1 month ago
over a year ago

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Questions? Get answers from Hallmark Inn Chester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose another hotel”
 of 5 bubbles jellitotjohn, 30 Dec 2016 | Read review
“Go elsewhere!”
 of 5 bubbles SnakeLondon, 23 Nov 2016 | Read review
“Do not stay here”
 of 5 bubbles dmbakker, 21 Nov 2016 | Read review
“Don't go !!”
 of 5 bubbles AndrewS239, 20 Nov 2016 | Read review
“make sure your not in a room or on a floor with squeaking floors”
 of 5 bubbles vitara07, 13 Nov 2016 | Read review
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