We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Hallmark Hotel The Queen, Chester

Show Prices
#13 of 45 Hotels in Chester
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hallmark Hotel The Queen, Chester
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow

3,096 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 3,053: English reviews
Start your review of Hallmark Hotel The Queen, Chester
 Click to rate
Birmingham, United Kingdom
Reviewed yesterday NEWvia mobile

Easy check in with very helpful and friendly Charlotte. We have just had a fabulous night in this truly quirky old hotel. Loved all the different and unusual decor and furniture! We were lucky enough to stay in a great room named Princess Fahmy Bay room 301. We had a great nights sleep inspite of storm Doris! Breakfast was perfect,...

Thank louxloux
Cheshire, United Kingdom
Reviewed 2 days ago NEW

Just back from enjoying afternoon tea here today. Glass of champagne to start, followed by various sandwiches, cakes, scones of pots of tea! Angela looked after us very well - especially since a rather rude lady accosted me on arrival! Thanks Angela!

Thank PeterWC2014
Liverpool, United Kingdom
Reviewed 3 days ago NEWvia mobile

Stayed here last week for one night. I was really surprised at how lovely the hotel is. We stayed in the back half of the hotel, the kings. Our room was very clean with a lovely bathroom with modern fittings. Linen and towels of good quality although the pillows could do with renewing. All the staff were very friendly and...

Thank colandally
St. Annes-on-Sea, United Kingdom
Reviewed 3 days ago NEW

I was visiting my step-daughter so decided to stay at the Queen for a mid-week trip to Chester. Our room was an executive room however it was on the small side to what would we have expected so slightly disappointed. The hotel is excellent and the staff are very accommodating. Across the road from the train station so we didn't...

Thank HallHill
Reviewed 3 days ago NEW

My husband and I stayed here for 2 nights over the weekend after booking a deal on the Hallmark website (£185 for 2 nights with breakfast). We arrived just before 3pm and parked in the East Train Station car park (£6.50 for 24 hours compared to £15 at the hotel). Lots of spaces and next door to the hotel's back...

1Thank sexybexywexy
United Kingdom
Reviewed 3 days ago NEWvia mobile

Hotel is fabulous and the restaurant food is superb. We stayed with a deal in a four poster room with breakfast and dinner included and this was excellent. Quality of food was excellent. The car park is the problem because so expensive, £25 for two nights is a bit steep. Two disappointing things,Would have thought that this room came with...

Thank SAW1953
Coventry, United Kingdom
Reviewed 3 days ago NEWvia mobile

Had a fantastic one night stay , everyone from reception team to all other staff made us feel very welcome. Had a lovely twin room with everything you could wish for. Evening meal was delicious as was breakfast. We were part of a coach tour and everybody agreed that everything was 1st class. Thank you all the team. Trish,& Marie.

Thank Patriciaobrien
Reviewed 4 days ago NEWvia mobile

After first visiting the hotel back in October 2016, we were impressed and booked a further 2 nights in February. We booked the double room and we're placed on the ground floor room 85. The bedroom itself was lovely having stayed in an upgraded room previously we could compare on the added extras you did get. However in the bathroom...

Thank Emily N
Reviewed 4 days ago NEW

We originally stayed on ground floor room 84 queen rooms traditional room . small but clean although bed was little hard and pillows were rubbish. decided to upgrade to kings quarters very sparious and grand. lovely modern room. we had the afternoon tea lovely and kings grill restaurant in the evening knock out food chateaubriand fantastic complimented the chef personally...

Thank christine E
worcester uk
Reviewed 5 days ago NEW

We didn't actually book this hotel!! We'd bought a Groupon deal for the Westminster hotel opposite, but somehow our reservation got lost (??!!), so, after some confusion, we were 'upgraded' to the four star hotel over the road!! By coincidence, earlier in the day, having parked in a carpark nearby, (£6.50 for 24 hours) neither hotel has a carpark, we...

Thank travelexpress

888 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (863)
Room/Suite (147)
Hotel & Grounds (197)
Dining (43)
Bathroom (43)
View from Room (12)
Business Centre/Function Rooms (11)
Other (410)

Management photos: Courtesy of the property manager

All Management Photos (25)
Room/Suite (8)
Business Centre/Function Rooms (8)
Bathroom (1)
Hotel & Grounds (6)
Dining (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Chester hotels
1.2 km away
Crowne Plaza Chester
Crowne Plaza Chester
#11 of 45 in Chester
1,534 reviews
0.8 km away
The Chester Grosvenor
The Chester Grosvenor
#3 of 45 in Chester
1,943 reviews
9.1 km away
Grosvenor Pulford Hotel & Spa
Show Prices
Show Prices
Show Prices
2.1 km away
Doubletree by Hilton Chester
1.4 km away
Abode Chester
Abode Chester
#19 of 45 in Chester
1,935 reviews
0.4 km away
The Mill Hotel
The Mill Hotel
#12 of 45 in Chester
1,201 reviews
Show Prices
Show Prices
Show Prices


  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Winner - Chester and Cheshire Large Hotel of the Year 2010. Winner - Cateys Excellence in Customer Service. Winner - Marketing Cheshire, Excellence in Business Tourism. Large, plush hotel with a wow around every corner. Recently enjoyed a £20million refurbishment and expansion. Attached to the railway station in Chester city centre. The best breakfast in the city. Brand new, 2 AA rosette award winning Kings' Grill room restaurant with the longest cocktail list in Chester. ... more   less 

Additional Information about Hallmark Hotel The Queen, Chester

Address: City Road, Chester CH1 3AH, England (Formerly Hallmark Chester The Queen, Best Western Premier Collection)
Region: United Kingdom > England > Cheshire > Chester
Price Range: ₹ 6,604 - ₹ 14,378 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel The Queen, Chester 4*
Number of rooms: 218
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Priceline and DerbySoft Ltd Shanghai HQ Supplier Direct so you can book your Hallmark Hotel The Queen, Chester reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Queens Hotel Chester
Chester Hotel Queen
Best Western Chester
Queen Hotel Chester
Chester Best Western
Hallmark Hotel The Queen, Chester Cheshire
Hotel Style:
#8 Romantic Hotel in Chester
#8 Luxury Hotel in Chester
#9 Business Hotel in Chester
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hallmark Hotel The Queen, Chester staff and other travellers.
30 questions
Ask a question

See all questions (30)

Questions? Get answers from Hallmark Hotel The Queen, Chester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Did not stay here”
 of 5 bubbles PeterWC2014, 22 Feb 2017 | Read review
“All rooms will eventually be upgraded but it might be a good idea to ask for one that has been refurbished just in case.”
 of 5 bubbles katiequirk, 17 Feb 2017 | Read review
“Up grade for a bigger room.”
 of 5 bubbles patchwork_11, 13 Feb 2017 | Read review
“We were on the 4th floor King's Quarters and on the side, it was very quiet.”
 of 5 bubbles jenigirl8, 12 Feb 2017 | Read review
“Kings Quarters Rooms appear to be the best bet?”
 of 5 bubbles longlegs2014, 9 Feb 2017 | Read review
5 of 5