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The Chester Grosvenor

TripAdvisorUS$ 202*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
Lowest price we found
US$ 208*US$ 202*
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The Chester Grosvenor
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2,055 Reviews from our TripAdvisor Community

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Showing 2,030: English reviews
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Lytham St Anne's, United Kingdom
Reviewed yesterday NEW

La Brassierie was lovely. We had an early evening meal and the food was delicious. Two perfectly cooked ribeye steaks and lots of trimmings. It was as tender as fillet. The young staff were attentive, pleasant and professional. It was a delightful evening which we will be pleased to repeat.

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Helpful?
Thank Sue A
Reviewed yesterday NEWvia mobile

Had a wonderful day at the Grosvenor, staff were very attentive. They kept us topped up with sandwiches and tea. Only issue we had was the card machine wasn't working, they wanted us to leave our bank details.

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Thank Karen S
Newton-Le-Willows, United Kingdom
Reviewed 2 days ago NEWvia mobile

My daughter had booked this for me as a early birthday treat absolutely marvellous staff where very polite and welcoming drinking champagne with sandwiches and strawberry s and cream the scones were still warm and delicious would really recommend and I will be returning

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Thank 451annmarie
Staffordshire, United Kingdom
Reviewed 5 days ago NEW

Stayed at this lovely, centrally located hotel recently for a day at the races. The room, staff, service, and food were all excellent, the staff could not be more polite or helpful. I will definitely return to this hotel.

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Helpful?
Thank _agsytaylor
TheChesterGrosvenor, Harry Shepherd, Hotel Manager at The Chester Grosvenor, responded to this review

Dear _agstaylor Thank you for choosing to stay at The Chester Grosvenor during the May Races Festival, this elegant hotel really is the place to be for some stylish cocktails ahead of the afternoon's action and for a celebratory glass of fizz afterwards! I'm pleased to know that you enjoyed your experience so much, and grateful for your recognition of...

Reviewed 5 days ago NEW

The Service cannot be Faulted . You can take a Coffee or a Meal without having to Pay through the Nose . You don't have to be Staying there . Make sure You take time to View the Huge Chandelier to the right as You enter the Hotel .

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Helpful?
Thank Gordon W
TheChesterGrosvenor, Harry Shepherd, Hotel Manager at The Chester Grosvenor, responded to this review

Dear Gordon W I'm always delighted when our reviewers take the time to recognise the service given by our exceptional team, many thanks for your kind words and also for admiring our stunning chandelier. This beautiful feature has adorned our grand staircase since the 1920's, coming to The Chester Grosvenor from The Carlton Club in London and provides a particularly...

Queensland
Reviewed 6 days ago NEW

First time here and what a superb visit! The Grosvenor is right in the centre of town, close to all amenities. The Brasserie restaurant where we ate was superb, lovely food and wonderful service. Room was immaculate and very comfy bed and the high ceilings in this hotel make the room spacious. Bathroom was lovely too. Breakfast, which we had...

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Helpful?
Thank brianandalison
TheChesterGrosvenor, Harry Shepherd, Hotel Manager at The Chester Grosvenor, responded to this review

Dear brianandalison Many thanks for your review, and I'm delighted that you've described your first experience of The Chester Grosvenor as superb! It's always a pleasure to read such a positive overview and to know that our guests enjoyed the hotel so much. Our location really is the best in town, right next to the iconic Eastgate Clock and at...

Reviewed 6 days ago NEWvia mobile

I really enjoyed my stay here, the rooms were spacious and it was most possibly the biggest bed that I have ever slept in. Its was a really nice treat and the staff were friendly. Would return but I feel that I have stayed in similar hotels at a cheaper price.

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Helpful?
Thank Kev H
TheChesterGrosvenor, Harry Shepherd, Hotel Manager at The Chester Grosvenor, responded to this review

Dear Kev H I'm always delighted to hear when our guests have enjoyed their stay so much, our fantastic beds do attract much positive feedback from our guests both for their size and comfort. We do offer some very competitive promotional rates throughout the year so hopefully you'll find one that will encourage you to repeat such an enjoyable experience!...

liverpool
Reviewed 6 days ago NEWvia mobile

I received a voucher for a spa experience that included afternoon tea so I booked another for my friend for her birthday so we could go together. When I called and booked, staff were very helpful and booked our treatments in to start at 10am. We were asked to arrive about 20 mins early to get settled. We arrived a...

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Helpful?
2Thank DMYLiverpool
TheChesterGrosvenor, Harry Shepherd, Hotel Manager at The Chester Grosvenor, responded to this review

Dear DMYLiverpool Thank you for your comprehensive review of your experience at The Spa at The Chester Grosvenor, and I was delighted to read that you and your friend enjoyed your treatments so much, followed by afternoon tea in The Arkle Bar and Lounge. I was sorry however to learn of the challenges that resulted in some disappointment for you...

Warrington, United Kingdom
Reviewed 1 week ago NEWvia mobile

Really good hotel in a great location! The service can be hit and miss at times, especially on a Saturday night and Sunday morning. The same can be said the food, it's fantastic at times, but sometimes it's just not quite as good. We have stayed a number of times in a range of the rooms, from standard double rooms,...

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Helpful?
Thank Ash_397156
TheChesterGrosvenor, Harry Shepherd, Hotel Manager at The Chester Grosvenor, responded to this review

Dear Ash_397156 We warmly appreciate the time spent by our guests in reviewing their experience, and feedback is of huge value in helping us to identify those areas of the hotel where our performance can be improved. I'm delighted that you have returned to The Chester Grosvenor on so many occasions, and thank you for your loyalty to this very...

San Francisco
Reviewed 1 week ago

We pulled up outside the hotel and the valet took our bags and parked the car. As we were early our room wasn't ready but they took my phone number and said they would call as soon as it was. (It was then ready an hour before the actual check in time.)This hotel is in a great location, on the...

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Helpful?
Thank Fiona A
TheChesterGrosvenor, Harry Shepherd, Hotel Manager at The Chester Grosvenor, responded to this review

Dear Fiona A Thank you for such a lovely review, and it does sound like you enjoyed the positive experience that we strive to achieve for every guest. The rooms at the front of the hotel do offer a superb view over vibrant Eastgate Street, right in the very heart of our bustling city centre. I'm delighted that you were...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
La Brasserie
La Brasserie
Cuisines: European, British
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of beautiful Chester, the Grade II listed building, with its black and white timbered façade belies the modern elegance of the interior. The hotel offers both relaxed Parisian style dining and an exquisite Michelin star experience along with luxurious bedrooms and a heavenly spa. ... more   less 

Additional Information about The Chester Grosvenor

Address: Eastgate, Chester CH1 1LT, England
Region: United Kingdom > England > Cheshire > Chester
Price Range: ₹ 11,981 - ₹ 27,146 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Chester Grosvenor 5*
Number of rooms: 80
Reservation Options:
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Also Known As:
The Chester Grosvenor Hotel Chester
The Hotel Chester
The Chester Grosvenor Cheshire
Hotel Style:
#1 Spa Hotel in Chester
#1 Romantic Hotel in Chester
#3 Luxury Hotel in Chester
#6 Family Hotel in Chester
#11 Business Hotel in Chester
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Questions & Answers

Here's what travellers have asked, with answers from The Chester Grosvenor staff and other travellers.
24 questions
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Questions? Get answers from The Chester Grosvenor staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Hotel is right in the Centre Close to the Wall around the City and also the Chester Clock .”
, 23 May 2017 | Read review
“Avoid rooms overlooking the street”
21geraldineJ, 14 May 2017 | Read review
“Excellent Hotel”
863owenr, 7 May 2017 | Read review
“Higher floor, overlooking the interior seem quietest”
patrickn775, 4 May 2017 | Read review
“Rooms facing into the courtyard would be quieter that street facing ones I would imagine.”
ianpostie, 2 May 2017 | Read review
5 of 5
TripAdvisor
US$ 202* /night
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Hotels.comUS$ 208
Orbitz.comUS$ 202
Hotwire.comUS$ 202
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*Disclaimer
Prices are for 1 room, 2 adults
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