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3/12/2017 4/12/2017
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    The Chester Grosvenor

    Eastgate, Chester CH1 1LT, England
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    3/12/2017 4/12/2017
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     10 people are viewing this hotel
    US$ 214
    US$ 208
    SAVE US$ 6
    US$ 214
    US$ 208
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    Room & Suite (263)
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    Overview
    • Excellent72%
    • Very good17%
    • Average7%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “la brasserie” (107 reviews)
    “arkle bar” (49 reviews)
    Free Wifi
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    5.0 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (2,485)
    Traveller rating
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    1 - 5 of 2,457 reviews

    A TripAdvisor Member
    2
    Reviewed 2 days ago via mobile

    Front of house was amazing, from car parking, greeting at the door, Concerige & checking staff all were impeccable . Executive room was comfortable (but pubic hair on bed was a bit upsetting) we were really happy that one of the staff went to our...More

    Thank A TripAdvisor Member
    Reviewed 2 days ago

    Have stayed at The Chester Grosvenor before and will stay again. Lovely friendly staff combined with attention to detail and excellence. Fantastic location in the centre of Chester which is also a nice place to visit.More

    Review collected in partnership with this hotel
    Thank Glaslyn
    Response from TheChesterGrosvenor, Guest Relations Manager at The Chester GrosvenorResponded 2 days ago

    Dear Glaslyn, Thank you very much for taking the time to write such a wonderful review following your recent stay with us at The Chester Grosvenor. I especially appreciate your kind words with regards to our fabulous team of staff who were on hand to...More

    Reviewed 3 days ago

    Very central location and pleasant staff. Room was very nice would have liked a bathrobe to put on after the shower. Buffet style breakfast may suit some people rather than table service especially for the continental breakfast.More

    Review collected in partnership with this hotel
    Thank Suemidwood7851
    Response from TheChesterGrosvenor, Guest Relations Manager at The Chester GrosvenorResponded 2 days ago

    Dear Suemidwood7851, I am delighted to read such a wonderful review and thrilled that you had such an enjoyable stay with us. It will be a pleasure to welcome you back to The Chester Grosvenor again in the not so distant future! Kind regards, Danielle...More

    Reviewed 4 days ago

    The hotel requires updates to the room as the rooms, especially the bathroom, have seen better days. The bathroom wasn't particularly clean when we checked in as there were hairs in the bath. The service at breakfast in the morning was extremely slow and poor....More

    Review collected in partnership with this hotel
    1  Thank 918victoria
    Response from TheChesterGrosvenor, Guest Relations Manager at The Chester GrosvenorResponded 2 days ago

    Dear 918victoria, I would like to thank you for taking the time to feedback following your recent stay with us at The Chester Grosvenor. I was most disappointed to read your concerns and I would welcome the opportunity to discuss them directly with you. If...More

    Reviewed 5 days ago

    A luxurious hotel and the most delightful staff. We make it an annual trip and totally enjoy it each time. The attention to detail throughout the hotel is stunning. The service from the staff was first class. From the opening of the doors when you...More

    Review collected in partnership with this hotel
    Thank Car0le1957
    Response from TheChesterGrosvenor, Guest Relations Manager at The Chester GrosvenorResponded 2 days ago

    Dear Car0le1957, Thank you for your lovely kind feedback following you recent stay with us at The Chester Grosvenor. I am always so delighted to read when our regular guests return to enjoy yet another visit and I am so thrilled you like all the...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$ 174 - US$ 452 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Spa Hotel in Chester
    • #1 Romantic Hotel in Chester
    • #3 Luxury Hotel in Chester
    • #6 Family Hotel in Chester
    • #11 Business Hotel in Chester
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 80
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, Priceline, Orbitz, TripOnline SA, Cancelon, Hotwire, getaroom.com and Cheap Tickets so you can book your The Chester Grosvenor reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Cheshire >
    • Chester
    • Also Known As
    • The Chester Grosvenor Hotel Chester ,
    • The Hotel Chester ,
    • The Chester Grosvenor Cheshire
    Add Photo Photos
    Traveller (573)
    Room & Suite (263)
    Dining (130)
    Hotel & Grounds (488)
    Bathroom (31)
    Business Centre & Event Rooms (8)
    Nearby
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    2.84 km away
     
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    Edgar House
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    Nearby Restaurants
    Simon Radley at The Chester Grosvenor
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    1,622 reviews
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    1,236 reviews
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    Zugers Tea Rooms
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    Nearby Attractions
    Chester Cathedral
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    .18 km away
    Walls of Chester
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    Chester Cathedral Falconry and Nature Gardens
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    .18 km away
    Chester Rows
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    .21 km away
    Ask a question
    Questions & Answers
    Janet B
    3 November 2017|
    Answer
    Response from John B | Reviewed this property |
    I do know that they are having a number of "special events" during December (I get email notifications on occasion) but i'm not sure exactly when these would be or if they are on a Saturday in early December. I'm sure the... More
    1
    Vote
    neil c
    10 October 2017|
    AnswerShow all 2 answers
    Response from berkstripper | Reviewed this property |
    the hotel has a spa and gym on site.
    1
    Vote
    Emma D
    23 September 2017|
    AnswerShow all 3 answers
    Response from TheChesterGrosvenor | Property representative |
    Good morning Emma D, Thank you for your question. Yes we offer a complimentary Tea and Coffee tray in the room with fresh milk in the fridge which is replenished daily. Kind regards, Danielle Facer, Guest Relations Manager.
    0
    Votes
    Room Tips
    "Dine elsewhere till the place improves"
    Read review
    "Ensure you ask for a refurbished room"
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    "From the northern rooms, you can see the beautiful view of the Eastgate and the Rows from the window."
    Read review
    "Go for the best category room you can afford - understated luxury."
    Read review
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