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Abode Chester

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Abode Chester
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1,933 Reviews from our TripAdvisor Community

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There are newer reviews for Abode Chester
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Showing 1,915: English reviews
Bradford, United Kingdom
Reviewed 15 May 2016

Overall I had a pleasant 4 nights at Abode. Service at the front desk was exceptional, with staff going above and beyond when I needed some emails printing. The room was clean and although fairly simple, it had a nice feel to it. My only issue is with room service - one night I ordered a Creme Brulee which was...

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Helpful?
Thank kis2342
Philip N, Manager at Abode Chester, responded to this review

Dear Guest Thank you very much for your feedback regarding your recent visit at ABode Chester. ABode Chester prides itself on excellent customer service so I am therefore incredibly disappointed that we did not meet or indeed exceed your expectations. I sincerely hope that these incidents have not discouraged you from visiting ABode Chester in the future. Please do not...

Nottingham, United Kingdom
Reviewed 13 May 2016

Did not start off well, could not pay for the hotel over the phone (company pay) wanted so much information thought this is mad, was through reservation. When I got to the hotel and spoke to the front desk they did it all for me phoned my company and they paid over the phone simple, so why couldn't it be...

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Helpful?
Thank Jonnyboy1958
Philip N, Manager at Abode Chester, responded to this review

Dear Guest Thank you very much for your feedback regarding your recent visit at ABode Chester. ABode Chester prides itself on excellent customer service so I am therefore incredibly pleased you have enjoyed your stay. I hope you will visit ABode Chester in the future. Please do not hesitate to contact me directly when you would like to return and...

Reviewed 12 May 2016 via mobile

All in all a good clean modern hotel in excellent location for Chester racecourse, city centre shops and restaurants, walls, museums and river tours. Good facilities, fitness suite, no pool. Restaurant had funky music playing and restaurant and room both had racecourse views. Hotel car parking is extra. Staff were knowlegeable and helpful.

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Helpful?
Thank Mike R
Philip N, Manager at Abode Chester, responded to this review

Dear Guest Thank you very much for your feedback regarding your recent visit at ABode Chester. ABode Chester prides itself on excellent customer service so I am therefore incredibly pleased you have enjoyed your stay. I hope you will visit ABode Chester in the future. Please do not hesitate to contact me directly when you would like to return and...

Blackpool
Reviewed 12 May 2016

I had previously been a guest 5 years ago. Apon arrival nobody answered the intercom to let us into car park. had to ring hotel off my mobile. on exiting had the same problem. was charged twice on service charges. aside from this food was fantastic staff in the abode restaurant were extremely good. room spotless and and spacious. just...

Review collected in partnership with this hotel
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Helpful?
Thank andrewaG8202YN
Philip N, Manager at Abode Chester, responded to this review

Dear Guest Thank you very much for your feedback regarding your recent visit at ABode Chester. ABode Chester prides itself on excellent customer service so I am therefore incredibly pleased you have enjoyed your stay. I hope you will visit ABode Chester in the future. Please do not hesitate to contact me directly when you would like to return and...

Dorking, United Kingdom
Reviewed 12 May 2016

Only rate offered by the hotel was dinner bed and breakfast, regardless if one is going to arrive too late for dinner, which finishes early. Ordered room service breakfast as recommended by the receptionist, however it never arrived. So 0/2 for food. Room was OK enough and location pleasant. But doesn't make up other deficiencies.

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Helpful?
Thank market340
Philip N, Manager at Abode Chester, responded to this review

Dear Guest Thank you very much for your feedback regarding your recent visit at ABode Chester. ABode Chester prides itself on excellent customer service so I am therefore incredibly disappointed that we did not meet or indeed exceed your expectations. I sincerely hope that these incidents have not discouraged you from visiting ABode Chester in the future. Please do not...

Northwich
Reviewed 11 May 2016

Generally a nice hotel with lovely staff, but just a few little things that let us down. Wifi very hit and miss, only 2 teabags provided in the room, overlooking a busy road with a fairground the opposite side (with loud music in the evening), coffee machine not working in the hotel, beds very hard. Staff on the reception area...

Review collected in partnership with this hotel
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Helpful?
1Thank bensalandjam
Philip N, Manager at Abode Chester, responded to this review

Dear Guest Thank you very much for your feedback regarding your recent visit at ABode Chester. ABode Chester prides itself on excellent customer service so I am therefore incredibly pleased you have enjoyed your stay. I hope you will visit ABode Chester in the future. Please do not hesitate to contact me directly when you would like to return and...

United Kingdom
Reviewed 10 May 2016 via mobile

Lovely hotel... Admittedly felt a bit too posh for the means we needed, but booking.com offered it at a price we couldn't refuse! Rooms were large, clean and nicely decorated. Staff were helpful and polite, including bar staff, receptionist, and room service. Lovely view from the cocktail bar, sat on the balcony looking over the racecourse. Could have stayed there...

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Helpful?
Thank HappyTravellor-1993
Philip N, Manager at Abode Chester, responded to this review

Dear Guest Thank you very much for your feedback regarding your recent visit at ABode Chester. ABode Chester prides itself on excellent customer service so I am therefore incredibly pleased you have enjoyed your stay. I hope you will visit ABode Chester in the future. Please do not hesitate to contact me directly when you would like to return and...

Wells, United Kingdom
Reviewed 9 May 2016

Had three days at abode Chester ideal for races, close to city centre good parking facility had a wonderful stay ,restaurant was excellent breakfast good ,all staff friendly and efficient couldn't have wished for a better place to stay we will be going back.

Review collected in partnership with this hotel
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Helpful?
Thank K5054NZsusang
Philip N, Manager at Abode Chester, responded to this review

Dear Guest Thank you very much for your feedback regarding your recent visit at ABode Chester. ABode Chester prides itself on excellent customer service so I am therefore incredibly pleased you have enjoyed your stay. I hope you will visit ABode Chester in the future. Please do not hesitate to contact me directly when you would like to return and...

Bolton
Reviewed 9 May 2016

Upgrade offered was well worth it Great location for the races Excellent rooms. Very good service. Comfortable modern furnishings add to the ambience. Will definitely return especially when the rate is lower when races are not on. The only questionable element is value for money when rates increase over 50/70%

Review collected in partnership with this hotel
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Helpful?
Thank L8617BFchrisb
Philip N, Manager at Abode Chester, responded to this review

Dear Guest Thank you very much for your feedback regarding your recent visit at ABode Chester. ABode Chester prides itself on excellent customer service so I am therefore incredibly pleased you have enjoyed your stay. I hope you will visit ABode Chester in the future. Please do not hesitate to contact me directly when you would like to return and...

Stourbridge, United Kingdom
Reviewed 8 May 2016 via mobile

The pictures of the rooms on the website are so misleading! Our room was tiny. It was also unbearably hot. The air con would only take it down to 19 degrees! In fairness when I told reception this they did say they could have over ridden this. No windows you could open. The room itself was average in terms of...

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Helpful?
2Thank Rachel E R
Philip N, General Manager at Abode Chester, responded to this review

Dear Guest Thank you very much for your feedback regarding your recent visit at ABode Chester. ABode Chester prides itself on excellent customer service so I am therefore incredibly disappointed that we did not meet or indeed exceed your expectations. I sincerely hope that these incidents have not discouraged you from visiting ABode Chester in the future. Please do not...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Abode Chester

Address: Grosvenor Road, Chester CH1 2DJ, England
Region: United Kingdom > England > Cheshire > Chester
Price Range: ₹ 5,780 - ₹ 15,525 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Abode Chester 4*
Number of rooms: 85
Reservation Options:
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Also Known As:
Abode Chester Hotel Chester
Abode Chester Cheshire
Hotel Style:
#1 Business Hotel in Chester
#11 Romantic Hotel in Chester
#11 Luxury Hotel in Chester
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Questions & Answers

Here's what travellers have asked, with answers from Abode Chester staff and other travellers.
12 questions
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Morecambe, United Kingdom
3 months ago
11 months ago
Manchester, United Kingdom
25 days ago
Blairgowrie, United Kingdom
9 months ago

See all questions (12)

Questions? Get answers from Abode Chester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room overlooking the racecourse - lovely views”
 of 5 bubbles sharonj227, 19 Feb 2017 | Read review
“didn't stay in any rooms so cannot comment.”
 of 5 bubbles JeffreyB535, 8 Feb 2017 | Read review
“Request what you'd like for the room before arrival.”
 of 5 bubbles Rhiannon8111, 2 Feb 2017 | Read review
“dont get a balcony”
 of 5 bubbles 731ianw, 3 Jan 2017 | Read review
“All rooms are at the back, very quiet, very nice”
 of 5 bubbles N8816JHmikep, 10 Dec 2016 | Read review
5 of 5