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Hilton Cambridge City Centre

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Hilton Cambridge City Centre
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516 Reviews from our TripAdvisor Community

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Showing 486: English reviews
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Kaiserslautern, Germany
Reviewed 2 days ago NEW

Stayed two nights at this hotel and it was a really good place to stay. My SAT NAV got,us to the front of the hotel with ease. We unloaded our bags and the valet took the car to the parking garage. The cost for parking was 25 pounds per day, but it was very convienent and easy. The location of...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank w0lverine70
Berlin, Germany
HOTEL’S FAVOURITE REVIEW
Reviewed 25 January 2017

The hotel is in the city center, very convenient. The parking (valet) is not cheap, but this is nothing new nowadays for big cities in the world. It was a bit confusing though when we arrived by the car, because the check-in desk is not at the ground floor. My husband needed to stay in the car once I went...

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Helpful?
Thank Jenny L
About Hotel's Favourite Review
RFinn, General Manager at Hilton Cambridge City Centre, responded to this review

Dear Jenny L, Thank you for your great review following your family's recent stay with us and we are honoured to have earned your 5-star rating. Apologies that the valet parking system may have seemed confusing, and in regard to pricing it is the same cost for us to park the car as for you to self-park for 24-hours in...

Au
Reviewed 1 week ago

Must try the Sunday roast for lunch great value and the Yorke pudding yum. The staff were great however noexchange ar the hotel which is frustrating when travelling from over seas Well worth staying and well located in the heart of Cambridge which is a must see/

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Gerard L
RFinn, General Manager at Hilton Cambridge City Centre, responded to this review

Dear Gerard L, Thank you for taking the time to write your review of the Hilton Cambridge City Centre. I was delighted to hear you enjoyed a comfortable stay and enjoyed the Sunday roast lunch with us. I hope that we may get the opportunity to be of service again on a future visit to Cambridge. All the best, Richard.

London, United Kingdom
Reviewed 1 week ago

I would not recommend room 329 for a family. We stayed at your Hilton at Cambridge city centre on the in room 329 and I'm afraid our stay was disappointing. Our room had an issue with an alarm sound going off and stopped around 8pm. Then the alarm sound started again at 7am where we again called front desk and a...

Review collected in partnership with Hilton Hotels & Resorts
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Thank ryan c
RFinn, General Manager at Hilton Cambridge City Centre, responded to this review

Dear ryan c, Thank you for your review. I have been fully appraised of the unfortunate incident during your complimentary stay with us by the two Managers on Duty you spoke with about the noisy plumbing issue. I am sorry you feel you needed to raise this issue again via Tripadvisor following two complaints to the Hilton Guest Assistance team...

Amersham, United Kingdom
Reviewed 1 week ago

We visited the Hilton in Cambridge for a romantic couple of days away from London and everything was above and beyond our expectations. The room was very large and lavish and the bed incredibly comfortable. Our room came with a lounge area which was great for watching television in the evenings. We ordered room service which was prompt and delicious....

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Helpful?
Thank AshhEP
RFinn, General Manager at Hilton Cambridge City Centre, responded to this review

Dear AshhEP, Thank you for taking the time to post your review on tripadvisor.com following your recent visit to the Hilton Cambridge City Centre. I was delighted to note that you enjoyed your romantic stay at the hotel, and in particular our great location and lovely rooms. With thanks once again and I look forward to the opportunity of welcoming...

London, United Kingdom
Reviewed 1 week ago

Classy modern hotel in the heart of Cambridge. Easy walking distance to all the colleges and other sites. Nice bar, tasty breakfasts and Wi.Fi. Valet parking takes all the strain. Highly recommended for leisure or business.

Review collected in partnership with Hilton Hotels & Resorts
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Thank llyr24
RFinn, General Manager at Hilton Cambridge City Centre, responded to this review

Dear llyr24, Thank you so much for the great comments about the hotel and your high recommendation. However, we are confused by the rating of 1 out of 5 score versus the good comments you have made. Yours sincerely, Richard.

England
Reviewed 1 week ago

Great location, which I guess is why it is so expensive. The furnishings and decor are really tasteful and the staff are very helpful and friendly. Valet parking was really useful. Breakfast was good and the chef made eggs Benedict to order. We had a room overlooking Downing Street, which was a nicely situated room.

Review collected in partnership with Hilton Hotels & Resorts
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Thank EnglandRambler
RFinn, General Manager at Hilton Cambridge City Centre, responded to this review

Dear EnglandRambler, Thank you for taking the time to post your review on Tripadvisor.com following your earlier stay with us. I was delighted to learn that you found our unrivalled location an ideal base for your trip. I was so glad to read that you had such a positive and enjoyable stay at our hotel. Our paramount aim is 100%...

Singapore, Singapore
Reviewed 1 week ago

The location of this Hilton cannot be beaten as it is really in the heart of the Cambridge city centre and walkable distance to most places. Rooms were of a very good size, especially having come from London. Spacious, clean and tastefully furnished. One of the better Hilton rooms I have been to. Breakfast was surprisingly good - I usually...

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Helpful?
Thank applemyhday
RFinn, General Manager at Hilton Cambridge City Centre, responded to this review

Dear applemyhday, Thank you ever so much for a great review! It is our aim to ensure we deliver great service consistently. Reviews such as your help to reward the team as they are recognised for their hardwork and dedication. Thank you and we look forward to welcoming you back soon. All the best, Richard.

Vila do Bispo, Portugal
Reviewed 1 week ago

Hotel in city centre, all amenities very good, staff efficient and friendly. Room good size and clean. We didn't use the restaurant butthe breakfast excellent best ever in a hotel. Would definitely stay here again

Review collected in partnership with Hilton Hotels & Resorts
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Thank Lanarios
RFinn, General Manager at Hilton Cambridge City Centre, responded to this review

Dear Lanarios, Thank you so much for your great review! We are so happy to read that you had such a positive experience at our hotel. Thank you again for your feedback and we hope we can welcome you back soon! Take care and all the best, Richard.

United Kingdom
Reviewed 2 weeks ago

Excellent location for shopping, nightlife and sightseeing. The room was good and had a nice view from the 3rd floor the beautiful Sedgwick Museum of Earth Sciences. The staff were kind and helpful. The breakfast was delicious! They also have a small gym. In addition, after a long day shopping you can relax at the lounge as they offer light...

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1Thank Athina T
RFinn, General Manager at Hilton Cambridge City Centre, responded to this review

Dear Athina T, Thank you so much for your fantastic review! We are so happy to read that you had such a positive experience at our hotel and that you enjoyed the breakfast and lounge. Thank you again for your feedback and we hope we can welcome you back soon! All the best and take care, Richard.

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Cambridge City Centre is superbly located at the heart of the city, an ideal base to explore the many attractions on our doorstep, fantastic shopping, cobbled streets, amazing architecture, historic and stunning colleges and not forgetting the River Cam flowing gently along the 'backs.' This modern 4-star hotel is a 5-minute walk from Kings College, Cambridge Corn Exchange and the bus station. 10-minutes' walk takes guests to peaceful riverside parks and pubs. Travel to Ely or historic market towns such as St Ives or Huntingdon. Newmarket Races hosts some of the racing calendars most prestigious racing programmes. Imperial War Museum at Duxford home of the World War II Museum, Concorde, and other famous planes such as Spitfire and Lancaster bomber. All 198 of the stylish, contemporary air-conditioned rooms and suites offer free Wi-Fi. Together with self-contained conference and event facilities, guests of our 4 star Cambridge Hotel also benefit from on-site Valet car parking and fitness room. Guests can enjoy seasonal British dishes in the The Book Room Restaurant. The Book Room Bar offers an extensive wine, spirit and cocktail menu as well as Afternoon Tea. For those seeking more of a casual dining experience, we offer lighter bites and snacks in the lounge. ... more   less 

Additional Information about Hilton Cambridge City Centre

Address: 20 Downing Street, Cambridge CB2 3DT, England (Formerly Cambridge City Hotel)
Region: United Kingdom > England > Cambridgeshire > Cambridge
Price Range: ₹ 15,851 - ₹ 33,031 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Cambridge City Centre 4*
Number of rooms: 198
Reservation Options:
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Also Known As:
Crowne Plaza Cambridge
Crowne Plaza Hotel Cambridge
Hotel Style:
#3 Luxury Hotel in Cambridge
#4 Business Hotel in Cambridge
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Cambridge City Centre staff and other travellers.
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Questions? Get answers from Hilton Cambridge City Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Executive king was gorgeous”
  • Little treat on arrival in our room :)
staceyjane7, 31 Mar 2017 | Read review
“No problem with a room overlooking the street regarding noise”
amanda947, 24 Mar 2017 | Read review
“Avoid rooms near 326 - noisy pipes”
robina167, 14 Mar 2017 | Read review
“Rooms overlooking the street would be nice and have more light”
BrigitteR994, 13 Mar 2017 | Read review
“Executive sweets have room to work and lots of comfort”
TravelingJ969, 21 Feb 2017 | Read review
5 of 5