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Berkeley Square Hotel

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Berkeley Square Hotel
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515 Reviews from our TripAdvisor Community

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Showing 502: English reviews
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London, United Kingdom
Reviewed yesterday NEW

Nice sized rooms lovely touches such as sherry decanter (message "Sip Me"), bowl of fruit (message "Eat Me") and loose tea and ground coffee with a mini percolator (message "Drink Me"). Staff were helpful especially the breakfast staff where all food was cooked to order. There is a bar and restaurant but we did not use is, the lounge is...

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Helpful?
Thank DavidTriton
Minehead, United Kingdom
Reviewed 3 days ago NEW

The stay was booked by our son and on arrival they could not find our reservation.. The booking confirmation by Booking .com was sent to my phone and the two girls still unable to find it offered us a suite. This was around the corner in a beautiful crescent overlooking The Wills Tower. The suite had a number of freebies...

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Helpful?
Thank 405peter
Ellysha W, Front Office Manager at Berkeley Square Hotel, responded to this review

Dear 405peter, I am glad that you found the staff pleasant and helpful and enjoyed your breakfast here. As you can imagine, it has been very confusing having a new hotel with a very similar name open on the square. Thank you for taking the time to review us. Many thanks, Ellysha

Newport, United Kingdom
Reviewed 1 week ago NEWvia mobile

On arrival, extreme stress was caused by a rather dismissive female receptionist who had difficulty understanding our surname and who insisted that there was no booking for us and our two children, who were travelling from London. As this was for a graduation ceremony the next morning,I became upset. A pleasant young gentleman,Sam, took over and quickly sorted it out....

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Helpful?
2Thank welshgoldigger
Ellysha W, Front Office Manager at Berkeley Square Hotel, responded to this review

Dear welshgoldigger, Thank you for your review. I am glad to hear that Sam was able to resolve the issue with the missing booking for you swiftly and that you enjoyed staying in your suite. I'm sorry to hear you didn't enjoy the complimentary sherry. As a Bristol business we like to offer Bristol sherry to our guests and we...

Cardiff, United Kingdom
Reviewed 1 week ago via mobile

Upon arrival at the hotel - the three staff on the front desk were poorly organised and it was rather shambolic. They were initially unsure whether the room was ready and after a almost thirty minute wait we were given the key. I must note it was not busy. The staff were even unsure where room 10 was located. I...

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Helpful?
2Thank Kris P
Ellysha W, Front Office Manager at Berkeley Square Hotel, responded to this review

Dear Kris P, As discussed on the phone with the hotel manager, we are all very sorry to hear that you feel that the staff were unprofessional in the way they handled the issues you experienced whilst staying with us. As you can see from our recent reviews, the feedback we have on the reception staff is generally extremely positive....

Berkshire, United Kingdom
Reviewed 1 week ago

Want a hotel in Bristol that is a little bit different? Try this for size. Beautiful building from the outside and not too bad in the inside. There was a welcome at reception and I was directed to the room. It was a small room, single bed (as requested) and an adequate bathroom. Had fresh fruit, a coffee maker with...

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Helpful?
Thank Bob B
Ellysha W, Front Office Manager at Berkeley Square Hotel, responded to this review

Dear Bob B, Thank you for taking the time to review. We are really glad that you enjoyed your stay with us at the Berkeley Square Hotel. We pride ourselves on being a but different from the hotel chains in the city so we are all very glad to hear that you found this to be the case during your...

London, United Kingdom
Reviewed 1 week ago

This is a nice hotel in a great location. This hotel group has a number of hotels in the very attractive Clifton area of Bristol. We have stayed in their hotels many times but will no longer do so in winter because their central heating is flaky. We stayed overnight on Monday and took two rooms for the family. The...

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Helpful?
1Thank Anthony M
Ellysha W, Front Office Manager at Berkeley Square Hotel, responded to this review

Dear Anthony M, I am glad to hear that you like the location of the hotel, we certainly enjoy working in such a beautiful part of the city. I have tried to call you today to get some more information regarding the issues you had with the heating whilst you were staying with us to ensure that if there were...

Winnipeg, Canada
Reviewed 2 weeks ago

I was staying at the hotel for one night, the staff were simply amazing. I had a meeting to prepare for and Sam at reception was so kind to help me print a few documents and give me a helpful pep talk!

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Helpful?
Thank Gillian C
Ellysha W, Front Office Manager at Berkeley Square Hotel, responded to this review

Dear Gillian C, Thank you very much for taking the time to review us. The team here, especially Sam, really appreciate it when our guests take the time to feedback on Trip Advisor. We hope your meeting went well and to welcome you back to the Berkeley Square again in the future. Kind regards, Ellysha

Bristol, United Kingdom
Reviewed 2 weeks ago

Beautiful suites at Berkeley Square Hotel. Welcome fruit, sherry and lovely room. Excellent. Also great location right in the middle of everything. Friendly staff who explained everything. Highly recommend.

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Helpful?
Thank hugh512
Ellysha W, Front Office Manager at Berkeley Square Hotel, responded to this review

Dear Hugh512, Thank you very much for taking the time to review our Berkeley Suites. It is great to hear that you enjoyed your stay and that you found the location convenient. I am particularly happy to hear that you found the team here to be friendly and helpful. We would really appreciate it if you could pop a review...

Newcastle upon Tyne, United Kingdom
Reviewed 3 weeks ago

I've probably stayed at this hotel iro of 100 times since 2013 I can't fault the hotels location, the staff are great and breakfast superb. The rooms are quite expensive for what you get, however they're very comfortable and it's probably the only hotel I would willingly book a single bed! I've never tried the restaurant however - There's so...

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Helpful?
Thank christopherridley81
Ellysha W, Front Office Manager at Berkeley Square Hotel, responded to this review

Dear christopherridley81, Thank you for taking the time to review us, we really appreciate the feedback and especially so from a regular guest. I am thrilled to hear that you are happy with the service you receive when you stay with us and we look forward to welcoming you back soon. Kind regards, Ellysha

Reviewed 3 weeks ago via mobile

This hotel is quirky, quaint and most welcoming. It was my first visit, but my partner is a member as works in Bristol often and loves it, and I can see why. There are some really lovely touches, incredible art work, and great eclectic decor in the lounge area. A mini decanter of sherry with sip me, and fruit with...

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Helpful?
Thank Lynds78
Ellysha W, Front Office Manager at Berkeley Square Hotel, responded to this review

Dear Lynds78, Thank you so much for taking the time to review the Berkeley Square Hotel on Trip Advisor. The team here is thrilled to hear that you enjoyed your stay and I am glad we were able to accommodate your needs whilst you were with us. The restaurant team is very pleased that you enjoyed your meal so muchl....

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Set in an elegant Georgian square in Bristol city centre, the Berkeley Square Hotel is the ideal place for your stay in Bristol. As Bristol's first art hotel, it oozes boutique charm and offers comfortable accommodation and first class service. ... more   less 

Additional Information about Berkeley Square Hotel

Address: 15 Berkeley Square, Bristol BS8 1HB, England
Region: United Kingdom > England > Bristol
Price Range: ₹ 5,176 - ₹ 13,106 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Berkeley Square Hotel 3.5*
Number of rooms: 42
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Also Known As:
Berkeley Square Bristol
Hotel Berkeley Square
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Questions & Answers

Here's what travellers have asked, with answers from Berkeley Square Hotel staff and other travellers.
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hong kong
5 months ago

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Questions? Get answers from Berkeley Square Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 9 has a noisy radiator and the toilet is too close to the towel rail - I burnt my shoulder.”
 of 5 bubbles DavidTriton, 22 Feb 2017 | Read review
“If a function is on at the hotel the Clifton Suites are the answer being a few yards away.”
 of 5 bubbles 405peter, 20 Feb 2017 | Read review
“The basement rooms (lower deck) can be quite noisy until 11pm - I always return late, so never an issue for me.”
 of 5 bubbles christopherridley81, 1 Feb 2017 | Read review
“Under no circumstances agree for rooms in the basement! They should never exist!”
 of 5 bubbles , 27 Jan 2017 | Read review
“The suites are worth it!”
 of 5 bubbles mdsurferchick, 27 Jan 2017 | Read review
5 of 5