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Mercure Bristol Grand Hotel

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1,723 Reviews from our TripAdvisor Community

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Showing 1,680: English reviews
Carmarthen, United Kingdom
Reviewed yesterday NEWvia mobile

Spent a week at the Grand renovating bathrooms on 3rd floor Stay on site, rooms were spacious modern and clean Full breakfast provided, good selection and warm Used the Spa facilities which again were modern and clean , my only complaint the sauna was out of commission Great city centre location with plenty of alternatives for food and drink ,...

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Helpful?
Thank Van-Evans
Midsomer Norton, United Kingdom
Reviewed 2 days ago NEW

We have just had a night at this hotel. No mention of works at the hotel when we made the booking. Workmen everywhere no reception its just been thrown into a large cupboard with a desk NO GRAND entrance or restaurant communal area at all. We had room 225, loud air on units running outside our window so no sleep....

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Thank Pete M
London, United Kingdom
Reviewed 2 days ago NEW

This is not my favourite Mercure hotel by a long long way. Named the "Grand" I'd expected something well...grand, but with the current fit-out and temporary setup of various areas the hotel currently feels like a Student Union downstairs (especially the bar in the basement). The rooms are reasonably-well appointed, although they're very small.....and some of the wall decorations and...

Review collected in partnership with Accorhotels.com
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Thank paulwK2917AR
Exeter, United Kingdom
Reviewed 3 days ago NEW

Review collected in partnership with Accorhotels.com
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Thank Amy M
Coventry, United Kingdom
Reviewed 3 days ago NEW

The hotel is undergoing a period of renovation which possibly explains why it is currently cheaper than its city centre rivals. As long as this isn’t an issue for you then its central location makes it a pretty good choice. I heard no building noise during my limited time in the place and the work already completed suggests that it’ll...

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Thank Paolo_Fiori
Bristol, United Kingdom
Reviewed 3 days ago NEW

Booked online, tiny room, very small. The toilet didn't flush properly, I went to the cellar bar as a resident at 10.40 and two staff wandered out from the back of the bar at 10.50 to refuse me a drink, said it was closed. I complained to reception who told me they should serve until last resident had gone. I...

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Thank Lee C
wales
Reviewed 4 days ago NEWvia mobile

had a good deal there for new years eve. the hotel is close to the waterfront area. parking is next door at a price. the room we was in looked like they had a flood in the room above as the ceiling was well stained. toilet roll stuffed in the coving as there was a hole in it. other than...

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Thank si1971
Barnstaple, United Kingdom
Reviewed 6 days ago NEW

On the plus side has to be the great location. Its easy to get too and has a large multi storey car park up the side road next to the hotel. Our room had been refurbished, and we quite liked the funky new look with jazzy furniture, bright white bathroom, and iron mesh for the wardrobe door. Perhaps if you...

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1Thank dave c
London, United Kingdom
Reviewed 6 days ago NEWvia mobile

Don't stay here while refurbishment going on - it's basically a building site. My room was freezing and heating didn't work, there was no privacy as room was over looked and the excuse of a work table could not be used when curtains open as they wrapped around it!!! (Room 234). Breakfast was cold and sauna not working. Thankfully only...

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Thank PEK52
Reviewed 6 days ago NEWvia mobile

The hotel is being completely refurbished, however we were not told about this when we booked and it's not on their website. The room was amazing but the builders were in the room next to ours and were banging until we complained. Luckily we were there Saturday night only as the builders didn't work Sunday or we would have been...

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Helpful?
Thank Tom B

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
The Mercure Bristol Grand Hotel is a magnificent Victorian building in the heart of Bristol, close to the city's Temple Meads railway station. The Grand Hotel is an elegant, convenient base from which to explore Bristol's rich history. Local attractions include Brunel's engineering masterpieces, the ancient cathedral, and one of the region's finest shopping malls. ... more   less 

Additional Information about Mercure Bristol Grand Hotel

Address: Broad Street, Bristol BS1 2EL, England (Formerly The Grand Hotel)
Region: United Kingdom > England > Bristol
Price Range: ₹ 5,657 - ₹ 10,300 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Bristol Grand Hotel 4*
Number of rooms: 182
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, TripOnline SA and ACCOR so you can book your Mercure Bristol Grand Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Grand, Bristol Hotel Bristol
Thistle Hotel Bristol
Hotel Style:
#3 Spa Hotel in Bristol
#9 Family Hotel in Bristol
#14 Luxury Hotel in Bristol
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Bristol Grand Hotel staff and other travellers.
18 questions
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Wales, United Kingdom
7 months ago
Cheshire
Cambridge, United Kingdom
over a year ago
Storrington, United Kingdom
3 months ago

See all questions (18)

Questions? Get answers from Mercure Bristol Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go somewhere else”
 of 5 bubbles 5petem, 21 Jan 2017 | Read review
“DO NOT stay in this hotel !”
  • Small table in the room
  • There was no place to put this ironclad apart from here !
  • This was the wardrobe in the room. Note the clothes above the kettle
  • This was the view from our room
  • Another awful taste pictures on the wall
  • Pictures on the Wall , note the dark colour of wall
 of 5 bubbles Villa57, 4 Jan 2017 | Read review
“Use the Brigstow, Holland Hs, Radison, or even the IBIS instead”
 of 5 bubbles LoogaGuzzi, 4 Jan 2017 | Read review
“Avoid rooms facing the central courtyard as pigeons seem to spend the night there and can make lots of noise.”
 of 5 bubbles DirkPV, 28 Dec 2016 | Read review
“Read reviews”
 of 5 bubbles sharonedrew, 16 Dec 2016 | Read review
5 of 5
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