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Grouse and Claret

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382 Reviews from our TripAdvisor Community

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Showing 379: English reviews
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Prestbury, United Kingdom
Reviewed yesterday NEW

I visited this pub on Mother's day, at a busy time, having been turned away from nearby hotels. The welcome here was great, we really felt welcome and chaos choice of tables. My husband upset his wine breaking the glass, but everything was cleared up promptly and pleasantly, and a replacement glass brought. Excellent service. The food was good with...

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Helpful?
Thank 325disappointed
Paul and Tina D, General Manager at Grouse and Claret, responded to this review

Hi Thanks for the great review I am glad you enjoyed dining with us and we hope to see you soon Kind Regards Paul, Tina and the Grouse and Claret Team

Stramshall, United Kingdom
Reviewed yesterday NEW

We have just come back from a couple of days at the Grouse and Claret Caravan site... In need of some TLC, Showers not very clean and cold, pitches in need of more gravel, the fine grit used trod in caravan carpets. Grass needed cutting, mole hill everywhere. £25 per night little on the steep side. Shame really could be...

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Helpful?
Thank jennieplant
Paul and Tina D, General Manager at Grouse and Claret, responded to this review

Hi Thank you for your review We are currently working on all of the points you have raised, the moles are now sorted, (Not easy to catch) The shower blocks get cleaned twice a day but the gravel gets in straight after cleaning (we have left mops in the toilets in the past but unfortunately they are often stolen after...

Oldham, United Kingdom
Reviewed 1 week ago

went for dinner for a birthday, booked a table bit of a wait, ordered our food and even though the waitress got it a bit mixed up it wasn't a problem, on the whole it was reasonable priced with nice food and a nice place to eat, would go again and would recommend.

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Helpful?
Thank krobinson567
Paul D, Manager at Grouse and Claret, responded to this review

Thank you for the kind review. We hope to see you very soon :-)

Matlock, United Kingdom
Reviewed 2 weeks ago via mobile

Went here for a Sunday lunch, usually enjoy our meal here, but this time we were really disappointed. Being a vegetarian I decided to have the platter, I ordered mushrooms, Falafel and Pitta bread. When it arrived I got mushrooms, falafel and beef!!!! I said I was a vegetarian and the manageress said "don't eat that then, it's beef" I...

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Helpful?
Thank sazzleBal
Paul and Tina D, General Manager at Grouse and Claret, responded to this review

Hi Thank you for your review, I am sorry about the mix up and the manageress that took your food out also said sorry when she advised you that it was beef, I personally contact any customer that is unhappy to ensure that any issues are resolved, As you said I tried to ring you to discuss the matter further...

Sheffield
Reviewed 2 weeks ago

We visited for Sunday lunch - a good job we had reserved a table as the restaurant was very busy. We waited nearly an hour to be served, but the food was worth waiting for. The steak was cooked to perfection and the Sunday lunch had everything you would expect. The room was a bit too warm, but this was...

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Helpful?
Thank Anita G
Paul D, Manager at Grouse and Claret, responded to this review

Thank you for the review. Yes this sunday was exceptionally busy with not many bookings, We always advise to book so we can get staffing levels correct and deliver our usual top service. Hope to see you again soon :-)

Derby, United Kingdom
Reviewed 2 weeks ago via mobile

Went here to celebrate a birthday at lunchtime and welcomed by friendly staff. Large pub with plenty of space between tables. Decor a bit tired and dirty round the edges. Drink orders promptly taken and food soon arrived after ordering. Standard pub fare but good size portions and good value for money. Not really special enough for a celebration but...

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Helpful?
Thank annabel609
Paul D, Manager at Grouse and Claret, responded to this review

Thank you for the review

Southport, United Kingdom
Reviewed 2 weeks ago

Lovely place to stay , all the staff were very friendly and extremely helpful. Fab food, well appointed room Comfy bed Would definitely recommend this to anyone wanting a bit more of a personal stay. Would definitely stay again 🙂👍🏻

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Helpful?
Thank ben a
Paul D, Manager at Grouse and Claret, responded to this review

Thank you for the great review. Ive passed the comments onto the staff who were all delighted to hear about your comments. Hope to see you again soon

Reviewed 3 weeks ago via mobile

We live in bakewell but decided to have a change for dinner and try somewere new we are a middle aged couple. Service was good but food average with no presentation...didnt have the steak we wanted or the skin on chips...would not eat there again when there is better places at a cheaper price.

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Helpful?
Thank Natalie E
Paul D, Manager at Grouse and Claret, responded to this review

Hi sorry you didn't receive our usual great service :-( I've spoke to the kitchen regarding presentation to make sure thats sorted. Also we do skin on fries, so unsure why you was told we don't. we give customers a choice of skin on fries or classic chips Hope you give us another chance to change your opinion

Rainham, United Kingdom
Reviewed 3 weeks ago

Easily booked on line for a Friday night. We shared a rotisserie chicken and the meal was great. The chicken gravy added a great taste and stopped the meal seeming dry. For 25 quid for 2 you can't beat it.

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Helpful?
Thank Robboted9
Paul and Tina D, General Manager at Grouse and Claret, responded to this review

Thanks for the great review Glad you enjoyed dining with us and we hope to see you again soon Regards Paul, Tina and The Grouse and Claret Team

Reviewed 3 weeks ago via mobile

Went here for a nice meal after work with my partner and mother nice surroundings ordered a starter to share which came quickly very tasty ordered main course roast chicken with a difference sauce for each of us and yucca fries where we waited and waited and waited and waited over half an hour food to come out other people...

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Helpful?
1Thank richard e
Paul D, Manager at Grouse and Claret, responded to this review

hi I'm sorry you didn't receive our usual great service :-( definitely an off day by the looks of things. Can i get a bit more info on the day please? so i can find out what team was on and have a little chat and provide further training to avoid anything like this again. can you contact adam or...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
Official Description (provided by the hotel)
18th-Century Restaurant/Public House with 8 beautifully appointed double en-suite bedrooms. Situated just 1 minutes drive outside the Peak District National Park we are well situated for all local amenities including Chatsworth House, Haddon Hall, and the towns of Matlock and Bakewell. Nestled to the rear of the Pub, alongside the the River Derwent we also have 29 hard standing pitches with electric-hook-up to accommodate Touring Caravans and Motor homes and a separate Tent field, facilities here include Hot Showers, Toilets, Chemical Toilet disposal and Washing Up facilities. ... more   less 

Additional Information about Grouse and Claret

Address: Bakewell Road, Rowsley, Peak District National Park DE4 2EB, England
Region: United Kingdom > England > Peak District National Park > Rowsley
Price Range: ₹ 5,825 - ₹ 9,555 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grouse and Claret 4*
Number of rooms: 8
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Also Known As:
Grouse And Claret Hotel Rowsley
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Questions & Answers

Here's what travellers have asked, with answers from Grouse and Claret staff and other travellers.
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Sheffield, United Kingdom
over a year ago
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Traditional Hotel Restaurant with modern facilities & good standard of décor. Menu offers a selection of good honest & hearty food.”
 of 5 bubbles V7885LNjohnn, 28 Feb 2017 | Read review
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“Rooms we have stayed in 7 & 8 both overlook the backyard!”
 of 5 bubbles kingman49, 21 Oct 2016 | Read review
“Room 1 is seperate from the others so nice and quiet :)”
 of 5 bubbles 622harrietg, 26 Sep 2016 | Read review
“Didn't stay over night so unable to comment.”
 of 5 bubbles 276sylviam, 21 Sep 2016 | Read review
5 of 5