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Brentwood Bay Resort & Spa

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Traveller (382)
Room & Suite (377)
Dining (41)
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Overview
  • Excellent73%
  • Very good18%
  • Average4%
  • Poor3%
  • Terrible2%
Travellers talk about
“the pub”(176 reviews)
“butchart gardens”(116 reviews)
“jetted tub”(36 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (772)
There are newer reviews for Brentwood Bay Resort & Spa
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Traveller rating
534
141
36
29
18
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534
141
36
29
18
Show reviews that mention
All reviewsthe pubbutchart gardensjetted tubgas fireplacevancouver islandview of the baysmall marinathird floor roomseagrille restaurantrain showerbeautiful resortfloor to ceiling windowsoutdoor patioromantic getawaylocal ferryshort drivedowntown victoria
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31 - 35 of 758 reviews
Reviewed 12 December 2017

Brentwood Bay is nestled away, which makes it a great place for a romantic gateway. The view is wonderful and so is the hotel. Service was outstanding in the restaurant and bar where we enjoyed our breakfasts and two suppers (one in the bar and...More

Thank Ocean8_Calgary
Response from LeadershipTeam, Front Office Manager at Brentwood Bay Resort & SpaResponded 24 December 2017

Dear Ocean8_Calgary, Thank you for your honest and kind feedback! I am glad to hear that you enjoyed a romantic getaway here. We strive to create a romantic and relaxing atmosphere, so I am glad to hear that your experience was just that! The hot...More

Reviewed 7 December 2017

We stayed one week at Brentwood Bay Resort as a sort of getaway. If you prefer not being in the city, its a wonderful place to stay. It was in an out of the way location with a great view of the water and the...More

1  Thank ADVENTUREmm
Response from LeadershipTeam, Front Office Manager at Brentwood Bay Resort & SpaResponded 24 December 2017

Thanks for your wonderful post. We are pleased that you enjoyed the tranquil atmosphere we strive to provide here at Brentwood Bay Resort. The scenic view of the bay is definitely a sight to please from the hotel. I will be sure to share your...More

Reviewed 30 November 2017

My husband decided to spoil me and the kids at Brentwood Bay Lodge & Spa for my birthday in September. Unfortunately, things did not go as planned. There were 4 people smoking pot in the hot tub right below our room. I complained to the...More

Thank Linae G
Response from LeadershipTeam, Front Office Manager at Brentwood Bay Resort & SpaResponded 24 December 2017

Dear Linae G, Thank you for taking the time to share your experience with the TripAdvisor and Facebook community. We do strive to create a relaxing stay for each guest, and make every effort to ensure needs are met. As we mentioned on previous correspondence,...More

Reviewed 30 November 2017

This hotel was a little surprising gem to find tucked into a small street in Brentwood bay, but it's worth looking for! The rooms are lovely, and the view over the bay is fabulous. The restaurant serves an excellent meal. All around a very pleasant...More

Thank michelleb613
Response from LeadershipTeam, Front Office Manager at Brentwood Bay Resort & SpaResponded 24 December 2017

Thank you michelleb613 for your lovely review. We are happy that you discovered us, and had the opportunity to enjoy some West Coast cuisine at the resort. We hope to have the opportunity to welcome you back in the future. Warmly, Gina

Reviewed 20 November 2017

We were completely amazed at the wonderful room and the setting was awesome. We had a busy day and didn't get to check in until 9Pm and then had to leave early the next day so we were very disappointed we didn't stay longer. Next...More

Thank Bern74
Response from LeadershipTeam, Front Office Manager at Brentwood Bay Resort & SpaResponded 26 November 2017

Thank you for your review Bern74! I am glad to hear you had a wonderful stay. I am looking forward to welcoming you back in the near future for a longer stay. Sincerely, Gina

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Business Centre with Internet Access
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$ 160 - US$ 614 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 160 - US$ 614 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (382)
Room & Suite (377)
Dining (41)
Pool & Beach (38)
Amenities (80)
Questions & Answers
Ask a question
Melbourneboy
30 November 2017|
AnswerShow all 8 answers
Response from FrancesZC | Property representative |
Hello! Thank you for your inquiry. Our property is fully wheelchair accessible, with an elevator inside the building to access each of our three floors and an outdoor ramp that connects our parking lot to the main Pub... More
1
Vote
Hannah C
3 July 2017|
AnswerShow all 4 answers
Response from LeadershipTeam | Property representative |
Hello Hannah C, My recommendation is to exchange money at your own bank before travelling to Vancouver Island. Your bank may offer a better exchange rate/less fees. Alternatively, you can exchange money at a currency... More
1
Vote
Heapie1
23 January 2017|
AnswerShow all 6 answers
Response from Trevor S | Reviewed this property |
From Vancouver, there is a ferry that runs regularly (about 1.5 hours). From Seattle there is both a slow ferry and a high speed ferry. There are also seaplanes that fly into downtown Victoria harbor and regular planes that... More
2
Votes
Room Tips
"We stayed second floor 207, Other excellent views would be 208 209 and top floor."
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"I think every room has a view, the higher up ones for sure but we were surprised at the view from the 1st..."
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"Top floor seems to offer a bit more privacy."
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"you will not regret your booking."
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