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Brentwood Bay Resort & Spa

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Brentwood Bay Resort & Spa
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679 Reviews from our TripAdvisor Community

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Showing 666: English reviews
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Sherwood Park, Alberta, Canada
Reviewed 3 weeks ago

Friends took us to Brentwood Bay Restaurant for supper. All four of us were extremely pleased with our meals. Fantastic cook. The waiter was one to clone, knowledgable, friendly and extremely efficient. The fireplace added to the atmosphere. Sat by the window and viewed the marina and also the BC Ferry unloading and loading at the dock. Would certainly return...

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Helpful?
Thank James L
AndrewGTLangford, Manager at Brentwood Bay Resort & Spa, responded to this review

Thank you, James, for the wonderful feedback. We are very proud of our service team as well, and we're glad you enjoyed the ambience and your meals. We hope to see you back in Brentwood soon! Andrew

Whitehorse, Canada
Reviewed 3 weeks ago

We popped in for a quick dinner. Very pretty pub. We ordered a shared cheese/ meat plate and a Caesar salad. Service was prompt and pleasant The cheese plate came with an uninspiring mix of generic type cheese and grocery store style slices of prochutto and salami, olives, bread and a picked chutney, which did not complement the other offerings....

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1Thank Smithsandbrowns
AndrewGTLangford, Manager at Brentwood Bay Resort & Spa, responded to this review

Hi Smithsandbrowns, thank you for taking the time to review us, and for the kind words regarding a prompt and efficient front of house team. I am terribly sorry that the meals fell so flat and short of your expectations. We are currently revamping the Charcuterie board, meats and cheeses included, to better display the standard of quality we take...

Reviewed 4 weeks ago via mobile

We were welcomed with complimentary sparkling cider and chocolate chip cookies. The room was beautiful and the harbour view is amazing. The service was top notch and we enjoyed the pool and hot tub, the room service for breakfast, and had dinner in the pub overlooking the marina. I have dietary restrictions and there were so many gluten free options...

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Helpful?
Thank Kim E
LeadershipTeam, Front Office Manager at Brentwood Bay Resort & Spa, responded to this review

Thank you Kim E for sharing your experience with the TripAdvisor community! It sounds like every aspect of your stay was enjoyable and we are so pleased. We are especially delighted that we could accommodate your dietary needs. That is our goal after all. We will look forward to welcoming you back in the future for another stay and some...

Victoria, Canada
Reviewed 5 weeks ago

If you read my other reviews, you will note that I very rarely give a raving review, if ever. And to be honest, my expectation here was that I would keep my expectations low based on that this resort was in such a small community. However that is exactly its charm. For a small bedroom community like Brentwood Bay. This...

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Helpful?
Thank Deja V
LeadershipTeam, Front Office Manager at Brentwood Bay Resort & Spa, responded to this review

Thank you Deja V for this spectacular review from your recent stay! I am so delighted that you decided to join us and that we exceeded your expectations! Your compliments of our staff are sincerely appreciated and we will be sure to pass your accolades on to our Kitchen and Dining Room staff! Thank you again and we will look...

Qualicum Bay, Canada
Reviewed 17 February 2017

The rooms are cozy and private. The bathroom floors are heated and the biffy is separate fro, the main bathroom, which my husband loved.Nice touch with a cookie in the room free of charge.The front end staff went over and above . The only disappointment was the room service menu was completely lacking. there is a sushi menu but upon...

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Helpful?
Thank Oyakickboxer
LeadershipTeam, Front Office Manager at Brentwood Bay Resort & Spa, responded to this review

Thank you Oyakickboxer for sharing this feedback from your recent stay. I am so pleased to hear that you enjoyed your room! The heated floors do make mornings much more pleasant during these cold winter months! I apologize that you did not get to experience the Sushi or our Dining Room. We hope that on your next visit with us...

Black Creek, Canada
Reviewed 15 February 2017

Large comfortable bed room with outside seating area. Great amenities. Nice bathrooms with large Jacuzzi tub. Very quite room. Nice cozy Gas Fire place. Great spaces beds and duvets including pillows. Would stay here again.

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Helpful?
Thank Hansi Z
LeadershipTeam, Front Office Manager at Brentwood Bay Resort & Spa, responded to this review

Thank you Hansi Z for your feedback! It is wonderful to hear that you enjoyed your stay with us, and we will look forward to welcoming you back in the future! Sincerely, Gina

Victoria, Canada
Reviewed 14 February 2017

They sold too many groupons for their restaurant. Reservations at reasonable times are very difficult to get. They are booked up a week in advance and we could not get a reservation before 8 pm even with 7 days advance notice. We have not been for our dinner yet.

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Helpful?
Thank IanJBaker
LeadershipTeam, Front Office Manager at Brentwood Bay Resort & Spa, responded to this review

Thank you for your feedback Mr. Baker, we are sorry that you have had trouble getting a reservation to use your Groupon with us. Due to these Groupons being very popular and many guests booking quite far in advance, we are experiencing very busy evening in our Dining Room. We think this is wonderful that we are able to welcome...

Nanaimo, British Columbia
Reviewed 11 February 2017 via mobile

Such a great resort the staff are all so friendly . My gf and I won a free night at this resort I highly recommend this place to anyone looking for a romantic getaway. Had some tasty beer in the pub and soaked my night away in the tub.

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Thank lakes948
LeadershipTeam, Front Office Manager at Brentwood Bay Resort & Spa, responded to this review

Thank you lakes948 for your fabulous review! Your compliments of our staff are sincerely appreciated, and we are all delighted that you so enjoyed your romantic getaway with us! We would love to welcome you back in the future! Sincerely, Gina

Washington, Missouri
Reviewed 11 February 2017

The location of Brentwood Bay Spa and Resort is perfect. Located right at the Ferry crossing and marina so there is lots of watch and do. The building is beautifully designed in a modern northwest lodge style and it is just gorgeous. The rooms are impeccably designed with wonderful color palettes and wood. Super comfy bed and bedding. Excellent luxurious...

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Helpful?
Thank SugarKane62
LeadershipTeam, Front Office Manager at Brentwood Bay Resort & Spa, responded to this review

Thank you SugarKane62 for sharing your experience with the Trip Advisor community! We are so pleased to hear that everything about your stay was enjoyable! The Jacuzzi tub is one of my favorite features as well! We would love to welcome you back in the future for another wonderful stay! Sincerely, Gina

Moose Jaw, Canada
Reviewed 9 February 2017 via mobile

This actually took me by surprise. Room faces the marina on the ocean. Quick walk from the MillBay ferry. The room has a gas fireplace, jacuzzi , spa bathroom, and coffee pot and kettle. Watch a huge to from 2 comfy leather recliners. Lots of lighting and a huge patio with chairs and tables. Didn't try the spa services but...

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Helpful?
Thank BlairCherylM
LeadershipTeam, Front Office Manager at Brentwood Bay Resort & Spa, responded to this review

Thank you BlairCherylM for your review and sharing your detailed room description for the Trip Advisor community! I am so pleased you found the room to be comfortable and enjoyed it so much! It is hard to beat that view of the bay and mountains! We would love to welcome you back in the future and agree that a spa...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Brentwood Pub
Brentwood Pub
Cuisines: Bar, Pub, Canadian
Seagrille
Seagrille
Cuisines: Canadian, Seafood
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located on pristine Brentwood Bay, in the heart of Victoria's wine country, minutes from Butchart Gardens and with easy access to Downtown Victoria and the Airport, this boutique hotel is a 5-star luxury resort with contemporary west coast flair. Each elegant Ocean Suite features king beds, spa-like bathrooms, romantic fireplaces and stunning ocean views. Simple, intimate and relaxing… indulge in a true state of bliss at Vancouver Island’s finest spa & culinary resort destination. We’re not a million miles away, it just feels like it! ... more   less 

Additional Information about Brentwood Bay Resort & Spa

Address: 849 Verdier Ave | Brentwood Bay, Central Saanich, British Columbia V8M 1C5, Canada
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Central Saanich
Price Range: ₹ 8,656 - ₹ 25,479 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Brentwood Bay Resort & Spa 4.5*
Number of rooms: 34
Reservation Options:
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Also Known As:
Brentwood Bay Hotel Brentwood Bay
Brentwood Bay Resort And Spa
Brentwood Bay Inn
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Questions & Answers

Here's what travellers have asked, with answers from Brentwood Bay Resort & Spa staff and other travellers.
4 questions
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2 months ago
Grants Pass,OR
over a year ago
Maple Ridge, Canada
over a year ago

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Questions? Get answers from Brentwood Bay Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Did not stay in hotel. Given my dining experience the hotel would be one to highly consider.”
 of 5 bubbles G9255RDjamesl, 1 Mar 2017 | Read review
“All rooms have a view.. If you want a slightly better view .. the higher numbered rooms have a better view of Brentwood Bay Marina”
 of 5 bubbles 120dejav, 20 Feb 2017 | Read review
“all rooms are easy to access from the parking lot.”
 of 5 bubbles HansiZ, 14 Feb 2017 | Read review
“Get a room with a balcony.”
 of 5 bubbles SugarKane62, 10 Feb 2017 | Read review
“Bring your swimsuit.”
 of 5 bubbles , 19 Jan 2017 | Read review
5 of 5