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Picton Harbour Inn

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90 Reviews from our TripAdvisor Community

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There are newer reviews for Picton Harbour Inn
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Showing 84: English reviews
Reviewed 26 September 2016

When I first called in June looking for a room for the Labour day weekend, I explained I was attending a wedding in a field, somewhere in Milford with my elderly mother. The wedding was at 3:30 and I had asked if I could check in at 2:30 instead of 3 pm. The answer was a curt "No" ..... I...

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Helpful?
Thank cathy T
PHI_WLW_Owners, Owner at Picton Harbour Inn, responded to this review

Cathy, Thank you for taking the time to review our property. Our customers should never feel as though they are inconveniencing the front desk staff nor do we ever want them to feel belittled by our staff. We will address the manner in which you were greeted/treated. As 1 yr owners of this property, we have been working hard to...

Brooklyn, New York
Reviewed 17 September 2016

I prefer to call to book a hotel accommodation rather than booking on-line when possible. I called this hotel and the lady who answered the phone told me that I could book on-line line "if I wanted to". I told her I called directly for a reason. She suggested I book on-line. Although I was very tempted to use another...

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Helpful?
Thank RobandKris2
PHI_WLW_Owners, Manager at Picton Harbour Inn, responded to this review

Thank you for taking the time to provide a review. I apologize for the unsatisfactory front desk service you experienced. While it is disappointing to hear, it is important that we receive this feedback so we can use it to continually train our staff. Since acquiring the property a little over a year ago, we have been working diligently to...

Toronto, Canada
Reviewed 16 September 2016

Fantastic view from back of motel. Unfortunately the rooms need a bit of TLC. Rooms are a bit musty and in need of renovation. Especially the lamps and bathroom. The small bar fridge in the room cycles through very loudly in the middle of night. Worth bringing earplugs if you're a light sleeper. The beds and bedding are nice. This...

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Helpful?
Thank Emwoerks
PHI_WLW_Owners, Manager at Picton Harbour Inn, responded to this review

Thank you for taking the time to provide feedback. Since acquiring the Inn a little less than a year ago, we have been working on revitalizing the property. There are still improvements to be made and plans are in the works to capitalize on the amazing waterfront that we are so lucky to have. We encourage you to visit again...

Bolton, Canada
Reviewed 5 September 2016

The service of the "Inn" was fine, the location to downtown is very good . We were on the third floor, and the bedroom was okay, in need of paint and an update, the sheets on the bed were good; However the bathroom was dirty and dated, also in need of a paint most definitely an overhaul. The balcony is...

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Helpful?
Thank bikeorhike
Toronto, Canada
Reviewed 2 September 2016

Well, Being Dog Friendly makes this place a place on my list. The view of the small harbour is nice and the staff were all very friendly. But complaints: Our room was very dirty. The toilet was not flushed and a dirty towel was still behind the door. The cable cut out at midnight and didnt work even the next...

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Helpful?
Thank ES4164
PHI_WLW_Owners, Manager at Picton Harbour Inn, responded to this review

Thank you for taking the time to provide a review. I apologize for any inconvenience you experienced. We have no excuse or justification for a room that you found dirty. We are working diligently to improve our guest experience and I can only hope that you will return to see the improvements. As I recently mentioned to another reviewer, we...

Ottawa, Canada
Reviewed 31 August 2016

Another motel that is kind of hard to review! The location for sure is a 4, maybe even a 5...right smack dab in the middle of town of Picton, within walking distance to food & drink. Easy to keep your car parked and walk a short distance to refreshments and the like. The 200 and 300 numbered rooms have balconeys...

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1Thank clamc40
PHI_WLW_Owners, Manager at Picton Harbour Inn, responded to this review

Thank you for taking the time to provide detailed feedback. As you likely read in your research, since acquiring the Inn a little less than a year ago, we have been working on revitalizing the property and it is nice that you noticed the improvements that have already been made. We recognize the shortfalls that you have identified and are...

Vancouver, Canada
Reviewed 25 August 2016 via mobile

Nice setting overlooking small harbour. Get a room on third floor for best view. Keep screen on patio door closed to avoid bugs. Walkable to good coffee (Bean Counter) and good pub (County Canteen). Good base for wine touring and be sure to have lunch at Waupoose winery.

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Helpful?
Thank Travelover02
Woodstock, Canada
Reviewed 23 August 2016

We had made a reservation for 3 rooms. The reservation was made in Feb and confirmed. Today when I called to check again I was told that I had cancelled. I had not. Just got off the phone with the manager and was told he was not interested in what went on. They do not honour your reservations.

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Helpful?
Thank bill824
PHI_WLW_Owners, Owner at Picton Harbour Inn, responded to this review

Thank you for taking the time to leave your feedback. I personally dealt with you yesterday after watching the front desk staff struggling to assist you. When I searched through our reservation program activity, it showed that your reservation was booked 10 Feb 2016 online and subsequently cancelled on 29 Feb 2016. I never intended to have you feel as...

Pembroke, Canada
Reviewed 22 August 2016

Myself and some friends recently travelled to Prince Edward County to tour the wineries and stayed at the Picton Harbour Inn. We were pleasantly surprised with our accommodations! The view from our balcony of the harbour was beautiful! I rarely sleep well when staying in a new place, but had the best sleep here that I have had in a...

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Thank nmill2016
Reviewed 22 August 2016 via mobile

A last minute cancellation lead us to be able to stay at this most amazing inn. Had the opportunity to meet the new co-owner of the inn and hearing about all the amazing updates that they have done and are planning to do in the near future. The location cannot be more perfect, walking distance to the towns best restaurants...

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Thank LucieJohn

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
Official Description (provided by the hotel)
The Picton Harbour Inn offers twenty-nine comfortable guestrooms, plus a large family unit, and a three-bedroom furnished apartment. The rooms are simple, many furnished with locally-made oak furniture, and the walls are hung with vignettes of the past in the form of archival photographs of Picton Harbour in bygone days. All rooms have cable TV, air conditioning, and telephone. Some have balconies overlooking one of the most charming small town harbours in Ontario and some rooms have whirlpool baths. There is also imited dockage, with hydro and showers available. ... more   less 

Additional Information about Picton Harbour Inn

Address: 33 Bridge St, Picton, Ontario K0K 2T0, Canada
Region: Canada > Ontario > Prince Edward County > Picton
Number of rooms: 29
Also Known As:
Picton Harbour Hotel Picton
Picton Harbour Inn Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Picton Harbour Inn staff and other travellers.
4 questions
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Alabama
6 months ago
Claresholm, Canada
Kingston, Canada
over a year ago

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Questions? Get answers from Picton Harbour Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for an upper level room facing the harbour”
  • Overlooking the harbour
 of 5 bubbles Raumanpoika, 22 Oct 2016 | Read review
“Best rooms face the harbour”
 of 5 bubbles ac2901, 6 Oct 2016 | Read review
“Ask for a room facing the water in the back of inn.”
 of 5 bubbles Emwoerks, 15 Sep 2016 | Read review
“200-level rooms have a normal door to balconey; 300-level rooms have sliding door. Both overlook harbour with water views.”
  • 2nd floor room with door (to the left) to balconey
  • Balconey needs work but has nice view
  • Functional bathroom though could use upgrading
  • 2nd floor room, 2 x doubles
  • View of Picton Harbour from room
  • Window facing Picton Harbour
  • Soft beds though clean linen
  • Dated bathroom but some welcoming touches
 of 5 bubbles clamc40, 31 Aug 2016 | Read review
“great view from the balcony”
 of 5 bubbles 730katherinea, 17 Aug 2016 | Read review
5 of 5