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Four Points by Sheraton Surrey

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Four Points by Sheraton Surrey
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78 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Surrey
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Showing 77: English reviews
Spokane, Washington
Reviewed 9 July 2016

I love the greater Vancouver area and have stayed in Richmond, Langley, Chinatown, Burnaby, Abbotsford and English Bay but this was my first stay in Surrey and I already can't wait to come back, particularly to this hotel. The lobby, business center and gym are all very modern and sleek. The room itself was a basic design but the closet...

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Helpful?
Thank dmmachart
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello there, Thank you so much for your very kind words. We all work very hard to ensure our guests have memorable experiences and really appreciate that effort being recognized. I will share your comments with my staff, they will be very happy. If there is anything we could have done to make your stay even better please do not...

Edmonton, Canada
Reviewed 22 June 2016 via mobile

I am here for 2 nights -one booked with airmiles and one with expedia so they unfortunately make you check out - then back in. This will be first 1st night review. I arrived around 1:45 BC time - with check-in at 3 - a very strick 3 pm check in. While I waited (their restaurant is closed after breakfast...

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Helpful?
Thank Corimarnell
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello Mrs. Marnell, Thank you so much for your kind comments. It was nice meeting you and we hope to see you again in the near future. Have a wonderful day ! Julia Barreiros

Surrey, Canada
Reviewed 15 June 2016

location in surrey to get to Vancouver downtown is perfect people in desk, in particular, Catherine, was very kind and helpful fitness center was maintained in good condition coffee machine in room was good

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Helpful?
Thank aubscf
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Thank you so much for your kind comments. I will be sure to share them with my staff.We look forward to seeing you in the near future.

Edmonton, Canada
Reviewed 5 June 2016

Not sure of the age of this hotel. The lobby looks good but the furniture in the room is dated and damaged. The wifi was absolutely useless. I travel for work and rely on Internet. The speed and quality of the connections made working in the my room not possible. The desk was way to small. A small 1.5 by...

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Helpful?
Thank Carsten S
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Good morning, Please accept my apologies for any inconvenience you may have experienced. We are in the midst of an extensive renovation. Please feel free to contact me personally and I would be happy to discuss this further with you. Thank you so much for your comments . Julia

Calgary, Canada
Reviewed 29 May 2016

Very clean hotel with well appointed rooms and comfortable beds. My room was on the first floor down from the gym, and I was worried that it would be loud. Quite the opposite. Very quiet for working late and being able to sleep. Shower was strong and bathroom was clean. I am not a fan of the soap, shampoo and...

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Helpful?
Thank Sheri P
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello Sheri, Thank you so much for your kind words. I will share them with our staff. We hope to see you back in the near future. Julia Barreiros

Reviewed 28 May 2016 via mobile

This hotel is relatively new. The staff was friendly and the room spacious and clean. Nothing exceptional, but would definitely stay there again. The location is convenient- just off the trans-Canada highway and close to a large shopping centre.

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Helpful?
Thank Inkypink1
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Thank you for taking the time to send your comment. We strive hard to make sure every guest has a great stay. We are proud of the staff and they do work hard to make the hotel a great place to visit. Thanks again for your continued support and we hope to see you again in the near future.

Vancouver, Canada
Reviewed 27 May 2016

I was amazed about this hotel. Everything was simply perfect. I remember it was Coast hotel before but now Four Points, fully renovated. Nice and friendly staff, modern & quiet rooms. Especially thanks to Catherine who even helped us with our luggage and every time, she asked if everything was ok. My friend and I felt very welcomed. Thank you...

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Helpful?
Thank Sally8581
JuliaBarreiros, Front Office Manager at Four Points by Sheraton Surrey, responded to this review

Hello Sally, Thank you for your kind comments. We strive hard to make sure every guest has a great stay. We are proud of the staff and they do work hard to make the hotel a great place to visit. I will ensure your comments are shared with Catherine and the rest of the staff. Thanks again for your continued...

Reviewed 24 May 2016

My family had a wonderful stay at Four Points yesterday. When our daughter came down with cold and we had nowhere to go, the manager Catherine helped us check in as soon as a room freed up. The staffs were also very kind and professional. The rooms were spotless clean and newly renovated. Also, it was conveniently located near T&T...

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Helpful?
Thank Jay S
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Thank you so much for taking the time to publish your review and for your kind comments. Our staff strive to provide excellent service and appreciate when it is recognized. I will be sure to share your comments with them. We hope to see you again in the near future. All the best to you and your family! Sincerely! Julia...

South Korea
Reviewed 24 May 2016 via mobile

I stayed this hotel for 3 nights with my friend. The hotel staff was very friendly and helpful. They recommended some places to travel, and that was very helpful to me because it was my first tripto there. I also liked the room. The bed was comfortable and clean. Really satisfied. I would return again for another stay.

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Helpful?
Thank hyunju m
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Thank you for taking the time to share your experience at our hotel. We strive hard to make sure every guest has a great stay. We are proud of the staff and they do work hard to make the hotel a great place to visit. Thanks again for your continued support and we hope to see you again soon

Victoria, BC.
Reviewed 9 May 2016

We stayed at the four points Sheraton for one night. The front desk staff was excellent and very helpful. The room is nice but basic. There was sufficient room and the beds were very comfortable. The bathroom was very tiny but clean. The shower pressure was very weak, it was hard to keep warm. We had room 101 which is...

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Helpful?
Thank TeamPasta
Wanda W, General Manager at Four Points by Sheraton Surrey, responded to this review

Thank you for your comments. I am sorry the room you were given had a noise issue. Please let us know that you prefer a top floor room and we will do our best to accommodate your request. We do hope that you will return in the future and once again thank you!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room

Additional Information about Four Points by Sheraton Surrey

Address: 10410 158 St, Surrey, British Columbia V4N 5C2, Canada
Region: Canada > British Columbia > Surrey > Guildford
Price Range: ₹ 5,650 - ₹ 9,394 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Surrey 3*
Number of rooms: 77
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Surrey staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Surrey staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The best room would be in another hotel!!”
 of 5 bubbles BeanDad, 28 Dec 2016 | Read review
“just ask near thru rear as the front is on a main road”
 of 5 bubbles waytowayne, 15 Nov 2016 | Read review
“..in another hotel!”
 of 5 bubbles jackiesP8830DP, 21 Oct 2016 | Read review
“Don't stay in room 101 - it's right across from the door to the pool and weight room. Very noisy.”
  • Tub & Shower - low pressure
  • Bathroom
  • Bathroom
  • Furniture
  • Beds
 of 5 bubbles TeamPasta, 9 May 2016 | Read review
“Corner rooms are the best.”
 of 5 bubbles mafarooq, 27 Apr 2016 | Read review
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