It is a nice hotel. They have a nice garden to walk around. The pool is nice but not that big for the size of the hotel. Food was very good. Disappointed that the breakfast was a buffet, especially since we are still dealing with Covid. Close to the mountain.
My tub had pubes from previous guest in it, my bed had fresh period blood on the mattress protector from previous guest, the phone did not work so i couldnt even call concierge... the stairs leading up to the loft were not vaccumed ... would not reccommend
Beautiful hotel with perks! Hidden zen area with ponds is a beautiful touch! The terrasse with the hot tubs overlooking the ski hill would be a sight to see in the winter or with the Fall colors. Highly recommended! We will definitely be returning to this hidden gem of a paradise!
Conference area smells of chlorine (pool in the middle of it), mold in bethrom., no shampoo--and when asked for some was given two bottles of conidtioner (eye roll!). Staff seemed put out by simple requests (ie 'where is the bathroom on this floor'?). Lots of 'lock your cars' signs in the parking lot. Felt like it was a nice place 10 years ago, needs some renovating/a good scrub. Food offerings were not appetising.
We visited from the USA and did a pre 60th birthday celebration for my cousin Marianne 🍾!! GIrls Trip!! Bromont accommodations were lovely … rooms nice & clean … the property was so beautiful … waterfalls , fire pits to sit around and relax and enjoy … pools. Jacuzzi and awesome roof top!! We had dinner at the Four Ducks ! Very lovely … food was really good and they put together a cake for my cousins birthday celebration ! Then we all had the SPA service !!! It was absolutely delightful !!! A must !!Book it ahead of time as well !!My cousin Marianne corresponded with Julien at the Spa and he took care of it all !! He was awesome !! Very friendly , humble and has a great smile !!! We had a fabulous time !!👍🏼🇨🇦🇺🇸🍸
I was in room 318 for 3 nights. The room was ok albeit outdated and a bit creepy - with a view of the 80s indoor pool and strange little "resting area" around it. what was very worrisome was the insane noise from the neighboring... ice machine or generator? The rooms of the wall were literally trembling when this noise/ engine came on. I woke up at 4:10am every night due to this extremely bizarre noise and trembling. Whatever is on the other side of that wall is very very scary. It felt like a spaceship was landing on the roof of the building or some sort of massive generator was being launched on the other side of my wall. Scary 10/10 would recommend 0/10 If you would love an experience that would resemble the film Arrival and are here to get tortured by strange noises and trembling - do stay, but have them pay You.…
I came to Chateau bromont for 4 days for a ski vacation with my family. We stayed in a 2 floor 2 bed room with fireplace. I must say, despite many other reviews, we had a fantastic time. The room and hotel were spotless. I'm a very picky person, I get bothered by many things. The rooms were well updated and there wasn't a crumb on the floor, even in the corners. I was surprised to see that wood for the fireplace was included, and they came each day to light it for us. We were impressed by the Nespresso in the room, with virtually unlimited coffee. The pool was nice, and love the separate family hot tubs. Amenities were great. Shuttle was always ready to take us to the mountain. The staff were incredible. Everybody was very friendly and helpful. Anytime I asked for something, they offered it with a smile and offered more every time. I did not try the restaurants as we are vegan and didn't find the options plentiful, but I'm used to that and have my own food. I definitely recommend this hotel and location to any family and friends. Thanks for a wonderful stay, I will be returning.…
We just had a nice family ski trip at Chateau Bromont. The staff here is very kind and accommodating and we enjoyed the hotel overall. Quick note though: when booking we searched ski in ski out Bromont and this hotel is on many lists. But when we arrived, we quickly learned it is not ski in / ski out. There's a shuttle on high season days, but the rest of the week you need to drive or walk - which really kind of spoiled the experience for us since we booked the hotel based expressly to have ski in ski out. (This was our fault - we should have verified on the hotel site, but didn't want others to have the same experience.) There were lots of plusses: the pool is nice, the outdoor hot tubs are amazing and have a wonderful view, the fireplaces give a great apres-ski vibe. Pro-tip, if you're hitting a grocery store in town IGA was far better priced than Metro. Also Sushi Ikura was quite good. Enjoy!…
Don't waste your money. Very outdated hotel. Probably because it's so close to the bromont sky slope they think they can do anything. Very rude people at the reception. We went to the restaurant and asked for 2 glasses of milk. They said that we need to go back in the room and call them!! We called them, they hung upped. We called a second time they said they will call us. I called again the reception. For 2 damn glasses of milk. Worst experience ever
Amazing hotel/resort. The location is perfect and the amenities are second to none. We had a fantastic time with the family over the Christmas break. There’s so much to do for the kids between, the pool, Christmas scavenger hunt, cooking marshmallows over the fire and so much much. The attention to detail is very noticeable.