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Emerald Lake Lodge

Hotwire.comUS$ 291*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 301*
US$ 291*
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US$ 301*
US$ 301*
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Emerald Lake Lodge
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1,675 Reviews from our TripAdvisor Community

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There are newer reviews for Emerald Lake Lodge
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Showing 1,583: English reviews
New Hyde Park, New York
Reviewed 25 July 2016

It's a $1,000,000 setting. The views are magnificent and the lake is beautiful. The lodge, however, leaves much to be desired. The rooms are dated and in need os some renovation, particularly when you are paying $450CDN per night for room only. Even though we had booked 6 months in advance our party was separated into two different buildings. I...

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Helpful?
Thank Gary W
Tyler C, Guest Relations Manager at Emerald Lake Lodge, responded to this review

Thank you for taking the time to review your stay. I am glad to hear that you enjoyed dinner and the beautiful surroundings. I do apologize that your room did not live up to expectations and were disappointed with the breakfast but we appreciate you taking the time to provide us with your feedback. We will use this as a...

Siena
Reviewed 25 July 2016

The location is exquisite. The lodge is charming if a little dated. It is more of a woodsy resort than high end destination. The staff are mostly seasonal workers and the summer job culture is the prevailing attitude. Good food from the kitchen in the main lodge.

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Thank Addicto123
Tyler C, Guest Relations Manager at Emerald Lake Lodge, responded to this review

Thank you for your recent review. It is nice to hear that you enjoyed the location of the lodge and were happy with the food. I am sorry to hear that your room did not live up to expectations and that some of our services fell short of the high standard we strive for. We appreciate your feedback on ways...

Barrie, Canada
Reviewed 24 July 2016 via mobile

Wow what a great location for a wedding. When my niece chose this beautiful place to marry her best friend I was thinking why there? After travelling from Ontario (and his family from Australia ) I realized that Emerald Lake was who they were. Right from the ceremony to the photography to the reception everything was perfect. The staff were...

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Helpful?
Thank Glenn S
Tyler C, Guest Relations Manager at Emerald Lake Lodge, responded to this review

Thank you for your review. It is so nice to hear how much you enjoyed your time spent at the lodge for such a special day and that you were pleased with the services you received! We hope to have the pleasure of welcoming you back in the future.

Sandisfield, Massachusetts
Reviewed 23 July 2016

We booked the lodge based on the recommendation of a friend who had stayed there many years back. We were sorely disappointed. The property needs a major update. The room was very basic, the rug was stained, water pressure an intermittent problem. We were there for three nights. We had made a reservation for the restaurant online, in advance.. The...

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1Thank 571Roxanne
Tyler C, Guest Relations Manager at Emerald Lake Lodge, responded to this review

Thank you for taking the time to review your recent stay. I am very sorry to hear that your stay did not live up to expectations and for your experience in the dining room. I will ensure to pass your feedback along so that we can improve the experience for our guests and will continue to strive to provide the...

Reviewed 23 July 2016 via mobile

I have great memories of going to this lodge with my family when it first opened. I wanted to share that amazing experience with my own children, what a disappointment! The rates are extortionate for the accommodations as this hotel has been left to rot over the last 30 years. No money has been put into keeping this property up...

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Thank Sandra K
Saranac Lake
Reviewed 22 July 2016

The views are amazing. The common areas and grounds are nice. Dining is ok but overpriced. Our room was an incredible let down. The bed was hard and horribly uncomfortable. The carpet was old and stained. Bathroom was adequate, but small and dated. Room was small and smelled of smoke. Entryway smelled of sewage. No laundry.

Review collected in partnership with this hotel
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1Thank Justin K
Tyler C, Guest Relations Manager at Emerald Lake Lodge, responded to this review

Thank you very much for your review. I am very sorry that your stay was not as good as it could have been, and that some of our service fell short of the high standards that we strive to provide. We will use your comments as a training example so that we can improve going forward. If you would like...

Dallas, TX
Reviewed 22 July 2016

The hotel was located in a beautiful location and not as touristy as Banff. The hiking trails were all around and were less crowded too. Emerald lake is beautiful and the location of the hotel is superb.

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Thank Todd T
Tyler C, Guest Relations Manager at Emerald Lake Lodge, responded to this review

Thank you so much for your review. We are happy to hear that you were able to enjoy some of the local trails and were happy with your time spent at the lodge. We hope to have the pleasure of welcoming you back in the future.

Edmonton, Canada
Reviewed 21 July 2016

My sister had her wedding at Emerald Lake Lodge. The setting is gorgeous. The Cilantro room is beautiful and the food is pretty good. No one at the lodge seems terribly interested in helping with anything. Shuttles to and from the lodge are very slow and infrequent. The rooms are clean but dated. The wedding coordinator was awful and really...

Review collected in partnership with this hotel
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Helpful?
Thank Jessica D
Tyler C, Guest Relations Manager at Emerald Lake Lodge, responded to this review

Thank you very much for your recent review. I am happy to hear you enjoyed the beautiful setting at the lodge and enjoyed dining with us! I am very sorry to hear that some of our services fell short of the high standard we strive to provide. We will use your comments as a training example so that we can...

Edmonton, Canada
Reviewed 20 July 2016

We came to Emerald Lake Lodge for a wedding. We were blown away by the setting, which could not be improved upon. We arrived by car, and found the lack of signage confusing. We drove to the hotel only to find we needed to drive back to the guest parking lot and take a shuttle to the hotel. I wish...

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Helpful?
Thank kh821
Tyler C, Guest Relations Manager at Emerald Lake Lodge, responded to this review

Thank you for your review. It is nice to hear that you enjoyed your overall stay at the lodge and received a warm welcome from the staff. I am sorry to hear that no one offered to assist you with your luggage and that the food did not live up to expectations. We appreciate you taking the time to provide...

Docklands
Reviewed 20 July 2016

We have wonderful memories of staying at Emerald Lake on two previous occasions, in summer and winter. On both of those occasions the lodge was reasonably new and the experience was wonderful. The environment at Emerald Lake remains just as beautiful as we remembered but the lodge and cabins have been allowed to deteriorate. In its current state we believe...

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1Thank Therese00001
CRMRManagement, Guest Relations Manager at Emerald Lake Lodge, responded to this review

Thank you very much for your review. It is nice to hear you enjoyed the beautiful surroundings and were happy with the service you received from the staff. I am very sorry that your stay was not as good as it could have been, and that our service fell short of the high standards that we strive to provide. We...

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Emerald One Queen Bedroom Suite (52)
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Emerald Open Studio Suite (51)
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Hot Tub (13)
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Lake View King Suite (43)
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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free Internet
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff

Additional Information about Emerald Lake Lodge

Address: Emerald Lake Road | Yoho National Park, Field, Yoho National Park, British Columbia V0A 1G0, Canada
Region: Canada > British Columbia > Kootenay Rockies > Yoho National Park > Field
Price Range: ₹ 9,375 - ₹ 27,360 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Emerald Lake Lodge 3.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Emerald Lake Hotel Field
Emerald Lake Lodge Canada
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Questions & Answers

Here's what travellers have asked, with answers from Emerald Lake Lodge staff and other travellers.
13 questions
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Questions? Get answers from Emerald Lake Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For best experience choose a lake view cabin”
CaptainBlair, 7 May 2017 | Read review
“Ask for a lake view”
chrisbD8090SF, 2 May 2017 | Read review
“All the cabins have great views of the lake, note some are closer to the main lodge (and don't have stairs) if this suits you better.”
anitas703, 26 Apr 2017 | Read review
“A room closest to the main lodge is good for when you need to go jump on their wifi!”
  • Porch on suite
I4414FSelizabethr, 28 Mar 2017 | Read review
“Only based on what we encountered”
ifly872, 22 Mar 2017 | Read review
5 of 5
Hotwire.com
US$ 291* /night
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Booking.comUS$ 301
PricelineUS$ 301
TripAdvisorUS$ 291
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Prices are for 1 room, 2 adults
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