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JW Marriott The Rosseau Muskoka Resort & Spa

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JW Marriott The Rosseau Muskoka Resort & Spa
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1,120 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott The Rosseau Muskoka Resort & Spa
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Showing 1,107: English reviews
Reviewed 19 March 2015

We have been to this resort 6 times and its alway been a pleasure, however this time was a bit of a disappointment. I'll start with the Good. Rooms and view were great. My wife and I loved the spa area and everyone was eager to please. The staff overall is excellent and very friendly. My biggest beef was the...

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Helpful?
7Thank Dan K
Kati S, Manager at JW Marriott The Rosseau Muskoka Resort & Spa, responded to this review

Dan K, thank you for your loyalty and for choosing to stay with us on several occasions. Our team takes pride in providing exceptional service and it is good to hear that the service provided was excellent. I am sorry to learn that your dining experience was not equally positive. I invite you to contact the hotel to speak directly...

Toronto
Reviewed 18 March 2015 via mobile

I had a great experience at The JW Rosseau. The resort is located in small town Minett, ON amongst the back woods beauty of the Muskoka forested lakes and landscape. To prevent a let down or negative experience, it is important to understand that this may be a JW Marriott resort, but it is not Vegas, Cancun, or D.C. its...

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Thank canadiantraveler79
Toronto, Canada
Reviewed 17 March 2015

If you are hoping for the JW Marriott standard of service you'd best stay away from this resort. It's not even close to the same brand. I would say that the food & beverage dept. is an embarrassment to name unless they were employed at the lower end of the Marriott chain. We (family of 4) just spent a couple...

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6Thank lifesabeach1968
Kati S, Manager at JW Marriott The Rosseau Muskoka Resort & Spa, responded to this review

Thank you for your review of your experience with us this March Break. As we bring improvements to the resort, we work hard to ensure that guests are provided with information about renovations throughout the reservation process, and via pre-arrival communications. I am sorry if the communication was not clear. Regarding your feedback about the quality of food, we would...

Toronto, Canada
Reviewed 16 March 2015 via mobile

Stayed 2 nights in a 1 bedroom suite. If I was just rating the room and cleanliness I'd give it 5 stars. There was 2 instances that made me not want to comeback. One evening it took over 30 mins to reach someone at the"at your service". Keeping someone waiting for 30 mins is not customer service. During the breakfast...

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5Thank rands23
Kati S, Manager at JW Marriott The Rosseau Muskoka Resort & Spa, responded to this review

Rands23, thank you for your comment. Creating exceptional guest experiences, always focusing on flawless service is a goal we work toward constantly, and I am sorry that we fell short during your stay. Your review has been shared to assist us in continuous learning. Should you wish to discuss the specifics of your stay, please contact the resort directly.

Orillia, Canada
Reviewed 15 March 2015

Have gone to the Rosseau for pleasure and have hosted training workshops here as well. The staff are knowledgeable and very attentive to the smallest details. The rooms are comfortable and always spotless. Being a chef myself in my other career, I find the food to be outstanding. the resort is always clean and fresh. the conference space is perfect...

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Thank Frank G
Niagara Falls, New York
Reviewed 14 March 2015

I completely enjoyed my trip here. We were on a work retreat and everything was wonderful. The rooms are nicely appointed. Someone greeted us as we arrived and offered help with our luggage. The front desk was efficient in checking us in, and letting us know about our functions and meetings. I was extremely impressed with my room. It was...

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Thank JARB98
Kati S, Manager at JW Marriott The Rosseau Muskoka Resort & Spa, responded to this review

We are delighted that you enjoyed your stay with us! Thank you for your review, and we hope to see you again once the lake has warmed up.

Boston, Massachusetts
Reviewed 10 March 2015

This is the third time my (now) husband and I have stayed here during a March break deal, and every time has been wonderful! The rooms are spacious and clean, and the food is delicious. But most of all they have the most fabulous staff. They always go above and beyond to accommodate my food allergy, and some even remembered...

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1Thank JenniferLynn02
Toronto, Canada
Reviewed 7 March 2015

We took advantage of a package deal that got us two nights stay with breakfast and dinner included for a family of four - and it was timely as one of our children was celebrating a birthday. It's not our first time to this resort, we love it and I'm always looking for economical options! The resort is beautiful and...

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Thank Stacey I
Kati S, Manager at JW Marriott The Rosseau Muskoka Resort & Spa, responded to this review

Great photos Stacey I! Thank you for posting. We look forward to welcoming you and your family back to Muskoka.

Toronto Canada
Reviewed 5 March 2015

I visited on business for 3 days in February and was overwhelmed by the amazing staff, gorgeous room and amazing facilities during my stay. Meals were amazing, our events were fun and allowed for us to experience all the resort had to offer and there was not a single thing lacking during my stay. I can honestly say it's the...

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Thank princessalley
Toronto, Canada
Reviewed 4 March 2015

Right from the time I pulled up I was always greeted professionally from the bellboy to waitstaff. As it was our anniversary when we entered our room there was a complimenty bottle of wine and cheese plate. Nice touch! Also got a complintary upgrade to a lake side room. Whatever we needed we got it with a smile. My wife...

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Thank Schow0088
Kati S, Manager at JW Marriott The Rosseau Muskoka Resort & Spa, responded to this review

Thank you for your review of your stay with us, and for choosing The Rosseau to celebrate such a special occasion. We look forward to your return.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
JW Marriott The Rosseau Muskoka Resort & Spa welcomes guests to luxurious surroundings overlooking Lake Rosseau. Year-round, experience the beauty and renewal of nature on your terms. ... more   less 

Additional Information about JW Marriott The Rosseau Muskoka Resort & Spa

Address: 1050 Paignton House Road | PO Box 31, Minett, Ontario P0B 1G0, Canada (Formerly The Rosseau, A JW Marriott Resort & Spa)
Region: Canada > Ontario > Muskoka District > Minett
Price Range: ₹ 13,030 - ₹ 29,675 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott The Rosseau Muskoka Resort & Spa 4.5*
Number of rooms: 221
Reservation Options:
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Also Known As:
The Rosseau, a Jw Marriott Resort And Spa
The Rosseau, a Jw Marriott Hotel Minett
Jw Marriott Rosseau
Jw Marriott Minett
JW Marriott The Rosseau Muskoka Resort & Spa Minett, Ontario, Canada
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott The Rosseau Muskoka Resort & Spa staff and other travellers.
11 questions
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Questions? Get answers from JW Marriott The Rosseau Muskoka Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a lakeside room, otherwise you're overlooking the parking lot.”
 of 5 bubbles TorontoANTo, 8 Jan 2017 | Read review
“Lake view would be nice”
 of 5 bubbles CanadianG_11, 2 Jan 2017 | Read review
“View to the lake would be fantastic. Try to get a room with view to the lake.”
 of 5 bubbles Mohi87, 29 Dec 2016 | Read review
“The rooms on the water are the best but all of the rooms are beautiful and give you a great accommodation experience.”
 of 5 bubbles 201phyllisw, 29 Dec 2016 | Read review
“No idea as we were here in a snow storm, so all of the views were beautiful”
 of 5 bubbles 35vivianv, 16 Dec 2016 | Read review
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