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Cap Tremblant Mountain Resort

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Traveller (358)
Room & Suite (340)
Dining (29)
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Overview
  • Excellent26%
  • Very good43%
  • Average15%
  • Poor8%
  • Terrible8%
Travellers talk about
“bedroom condo”(44 reviews)
“the kitchen”(52 reviews)
“jean francois”(8 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Suites
Fitness centre
3 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (523)
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All reviewsbedroom condothe kitchenjean francoistennis courtslac mercierwasher and dryercouple of nightsminute drivemain buildingfree shuttleextra blanketspool and hot tubpull out couchold villagecommon areaslong weekendpedestrian village
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1 - 5 of 390 reviews
Reviewed 3 weeks ago

It was a nice big place to stay for a family of 5 with 3 kids. The only thing was the musty smell, we had to febreeze everywhere! They also do not clean or change towels every day, so its like staying in a airbnb.

Thank RDC_ONT
Reviewed 20 March 2018

We arrived late week of March break with our family of four older teens in tow. The drive up to the top where the resort was located was interesting, but classic early spring potholes. The staff at the reception were very welcoming, friendly and pleasant....More

Thank Thorswitch
Response from Guymond F, Directeur général at Cap Tremblant Mountain ResortResponded 5 weeks ago

Thanks for taking the time to write this review. I will pass your cleaning remarks to our Housekeeping Manager.

Reviewed 7 March 2018

We arrived in the middle of an ice storm so getting into the resort, parking etc... was not ideal but trying to carry our luggage up stacked stone steps covered in ice was a bit much! Very dangerous and no salt etc... to make it...More

1  Thank luvtravelling_13
Response from Guymond F, Directeur général at Cap Tremblant Mountain ResortResponded 9 March 2018

Thank you for your comments. Do not hesitate to contact me directly in order to identify the unit that you occupied so we can fix the dishes assortment and the other issues as well.

Reviewed 28 February 2018

We stayed at one of the 4 bedroom units in January 2018 with 3 family's all with small children. The kids loved the place and its bunk beds. We all had plenty of space and enjoyed the common areas to socialize. the furnishings are nice...More

Thank BXP205
Response from Guymond F, Directeur général at Cap Tremblant Mountain ResortResponded 2 March 2018

Thank you very much. Your remarks are well noted.

Reviewed 21 February 2018

We booked 3 4-person rooms for our party of 12. Upon arrival we were notified by Kareen (a worker there) that two of our rooms were double booked by accident... Okay fine whatever we put 12 people in ONE ROOM and dealt with it. The...More

1  Thank Sakib K
Response from Guymond F, Directeur général at Cap Tremblant Mountain ResortResponded 26 February 2018

Sorry for this mishaps. It seems that you dealt with a third-party that was handling this reservation. Let me enquire about that.

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Shuttle Bus Service
Multilingual Staff
Self-Serve Laundry
Business Centre with Internet Access
Room amenities
Microwave
Things to do
Pool
Restaurant
Spa
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 123 - US$ 206 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Mont Tremblant
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 123 - US$ 206 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Mont Tremblant
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (358)
Room & Suite (340)
Dining (29)
Pool & Beach (29)
Amenities (14)
Family and Play Areas (3)
Questions & Answers
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Familia P
Hi, I just stayed there this past weekend. I'm going to disagree with you about the lifeguard point you made. I had 5 kids with me and that lifeguard never blew the whistle to them once, only time he blew a whistle or talked to someone was when someone was cutting in front of someone in line, running, not being safe. He was firm and direct, but he was never rude. There were kids there that were not behaving respectfully and just not following expected rules. It's the parents who are the issue by allowing the kids to behave as such. If one of my children did something not right, I would talk to them directly as well. I seen a lady argue with him over her son (not sure what it was about as it was in French), he was trying to explain to her the issue.. again he was firm not rude. Don't think it's fair to critique him when you have to see the bigger picture.
22 August 2017|
AnswerShow all 6 answers
Response from CANTRAVELS | Reviewed this property |
Were you there when I was there? Did you see what happened? Read the responses from management, they had numerous complaints about this lifeguard and had to take action to deal with these issues. It is because of... More
1
Vote
Sabrina S
17 July 2017|
AnswerShow all 2 answers
Response from Guymond F | Property representative |
There is no a/c in the units. Summer nights average temperature ranges from 12 to 18 degrees celsius. We recommend to open the windows during the evening and close them in the morning to keep the freshness.
1
Vote
Yasmin L
5 July 2017|
Answer
Response from Guymond F | Property representative |
No. There are no daily cleaning. For the towels, you may use the laundry center (Tide is supplied). There is one in each unit. Otherwise, you can exchange towels at Reception.
0
Votes
Room Tips
"Higher floors had the best view"
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"great for families"
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"Views on the upper levels would be better but having a walkout patio was nice too."
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"Near the pools and higher up you get better views"
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