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    Comfort Inn

    100 Centennial Ave, Saint Thomas, Ontario N5R 5B2, Canada
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$ 24
    US$ 96
    US$ 72
    US$ 77
    US$ 78
    Traveller (17)
    Room & Suite (17)
    Dining (2)
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    Overview

    • Excellent14%
    • Very good35%
    • Average32%
    • Poor7%
    • Terrible9%
    17 Mar 2017
    “Clean and comfortable ”
    9 Feb 2017
    “St. Thomas's only chain Accomodation......”
    Free Wifi
    Free Parking
    Breakfast included
    Fitness centre
    2.5 Star Hotel
    All hotel details
    Offers from Comfort Inn
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    Rooms
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    1 room, 2 adults, 0 children
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    Reviews (82)
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    21 - 25 of 82 reviews

    Reviewed 27 December 2015

    We stayed here last nite and it was fine. The rooms are a bit small but perfectly adequate. Two queen beds, 4 pillows on each bed. Big screen tv, Keurig coffee maker with 4 pods. The bathroom was nice, came with shampoo and hand cream,...More

    Thank Funkynassau
    Reviewed 11 December 2015

    To be honest, I'm used to staying in better hotels and was not looking forward to staying here - but there were no other choices. Fortunately, I was very pleasantly surprised. Clean, comfortable, very friendly staff. My room had a fridge, microwave and desk -...More

    Thank jstead
    Reviewed 15 November 2015

    Several members of our family booked rooms here to attend the funeral of another family member in town. After driving a very long distance we were looking forward to getting to our rooms and relaxing before heading to supper and the evening visitation. Instead, we...More

    1  Thank Bundyman
    Response from Barb R, General Manager at Comfort Inn

    Thank you for sharing the few challenges that you unfortunately had to experience during your stay with us at the St Thomas Comfort Inn, we do apologize for your experience and the impression it left on you. I am sorry that our attempts to handle...More

    Reviewed 10 November 2015

    this hotel was so nice! a very nice spot to stay ! the staff are very friendly and made the stay a lot better! the breakfast was tastie !! we stayed in the suite it was very nicely set up for us! a few of...More

    1  Thank shayla g
    Reviewed 9 November 2015

    I came to the hotel with my family and we had a great time 1 the staff we met were so friendly and helpful ! the hotel is great I will be back ! I recommend this hotel to anyone travelling to st thomas

    Thank Carl D
    Cardinal Court Motel
    19 reviews
    #1 of 3 hotels in Saint Thomas
     
    BEST WESTERN PLUS Stoneridge Inn & Conference Centre
    307 reviews
    #13 of 41 hotels in London
     
    Quality Suites London
    307 reviews
    #19 of 41 hotels in London
     
    Kettle Creek Inn
    144 reviews
    #1 of 9 B&amp;Bs / Inns in Port Stanley
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Laundry Service
    • Meeting Rooms
    • Room amenities
    • Microwave
    • Refrigerator in room
    • Air Conditioning
    • Things to do
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$ 70 - US$ 115 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    Photos
    Traveller (17)
    Room & Suite (17)
    Dining (2)
    Hotel & Grounds (19)
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    Questions & AnswersAsk a question
    Mike H
    We are bringing two pugs and a cage
    7 July 2016|
    What is your answer?
    Posting guidelines
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    St. Thomas C
    Thank you for sharing the few challenges that you unfortunately had to experience during your stay with us at the St Thomas Comfort Inn, we do apologize for your experience and the impression it left on you. I am sorry that our attempts to handle this power outage situation failed to meet or exceed your expectations. We were trying our very best in a difficult situation during the wind storm which knocked out the power in a large section of Elgin County and surrounding areas for approximately 5 hours between 3:00 pm and 8 pm. Luckily a very large majority of the St Thomas businesses and restaurants were not affected by this power outage. Our emergency lighting is operational for approximately one hour after the power goes out. The majority of power outages experienced in any area are not typically 5 hours long, except in extensive damage situations; which this was. We attempted to update our guests with ongoing information as to the cause and expected return time, we made several trips to various stores in the area and spent hundreds of dollars on batteries, emergency lighting for the hallways, stairwells and flashlights for guests to take to their rooms. I am very sorry you were not given a flashlight during your check-in. We checked in several guests during the power outage and we were trying to give as much information about the situation as possible. I do apologize if this came across as unapologetic, our care and concern about our guests is very important. I was at the property during the entire outage and afterwards, with the exception of time spent purchasing lights and I do know your group was able to utilize our lobby for several hours for a social gathering later in the evening and hope you found that part of your stay enjoyable. Again, please accept our sincere apologies for the inconveniences experienced during your stay. Your feedback is very valuable to us and we will certainly be sharing it with our team for review as we move forward. Our goal is to provide each guest with a service driven experience and we offer our apologies in this case if we missed the mark. I truly hope you will stay with us again in the future so we have the opportunity to exceed your expectations. Yours truly, Barb Rideout General Manager
    21 November 2015|
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    Room Tips
    "Not a hotel that I would recommend !!!!!"
    Read review
    "rooms on south side are quieter"
    Read review
    "Lower levels have direct access to sliding doors to get to unload and load the car"
    Read review
    "make sure you take a look at all the great things in the lobby and ask about local things to do"
    Read review