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DoubleTree by Hilton Hotel Gatineau-Ottawa

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Traveller (184)
Room & Suite (319)
Pool & Beach (24)
Overview
  • Excellent41%
  • Very good35%
  • Average15%
  • Poor6%
  • Terrible3%
Travellers talk about
“golf course”(91 reviews)
“double tree”(21 reviews)
“french doors”(20 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star accommodation
All hotel details
Additional information
Offers from DoubleTree by Hilton Hotel Gatineau-Ottawa
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton Hotel Gatineau-Ottawa
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (880)
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266
238
106
44
30
Show reviews that mention
All reviewsgolf coursedouble treefrench doorscookieschamplain bridgehardwood floorspool and hot tubnice hotelliving roomsitting areabuffet breakfastshort drivehotel stafffree parkingtwo queen bedsfront desk staffeasy access
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1 - 5 of 684 reviews
Reviewed 2 days ago

- August 2018Toronto family and friends experienced an excellent first stay at this beautiflul hotel with its exceptional setting north of the Ottawa river , its golf course and semi-rural Aylmer sector surroondings .

Review collected in partnership with DoubleTree by Hilton
Thank dscurtin
Hotel's Favourite
Reviewed 11 July 2018 via mobile

We arrived early and they had a secure room for our luggage to be stored. We got cookies upon check in. Everyone was very friendly. Room was large and clean. Only downside was no fan in bathroom so water accumulated on the ceiling, and tub...More

Thank Gabecar79
Response from Custrelationsmgr, Guest Relations Manager at DoubleTree by Hilton Hotel Gatineau-OttawaResponded 12 July 2018

Thank you for taking the time to share your experience with us during your recent stay, we are happy to know that you have enjoyed your stay and we have earned your trust. We are looking forward to welcome you back in the future. GRM

Reviewed 6 days ago via mobile

My partner has a tradition of coming to Gatineau for her birthday and going to a particular spa. She’s been doing this for years. The hotel offered a package with the spa, but seemed to have difficulties with us aadding an extra night of stay...More

Thank Robin D
Response from Custrelationsmgr, Guest Relations Manager at DoubleTree by Hilton Hotel Gatineau-OttawaResponded 3 days ago

Dear Robin D, Thank you for taking the time to share your experience with our hotel during your recent stay, again, we would like to apologize profusely for the series of mistakes occurred while trying to best serve your needs, as explained to your good-self...More

Reviewed 1 week ago via mobile

I was greeted by Sonia, Samira and Garcia at the front desk. They were so tolerant of my high school French from the 1960s and very patient. I could tell they were filled with mirth but they stayed professional and checked me in with grace...More

Thank Veganguy
Response from Custrelationsmgr, General Manager at DoubleTree by Hilton Hotel Gatineau-OttawaResponded 1 week ago

Dear Veganguy, Thank you very much for this WOW review, this kind of review will give all the team the needed fuel to continue on their pursuit to total guest satisfaction. We are looking forward to welcome you back in the future. George Chaiban

Reviewed 2 weeks ago via mobile

We arrived at the hotel at 3:30 pm and the front desk attendant told me “you cancelled your reservation” told hom that that was absolutely not the case, I showed him my confirmation of the previous day for a reservation made 45 days beforue. A...More

Thank Andres D
Response from Custrelationsmgr, Guest Relations Manager at DoubleTree by Hilton Hotel Gatineau-OttawaResponded 2 weeks ago

Dear Andres D, The Credit Card was never added to your reservation at the time of booking. We tried emailing you and calling the phone number provided, as it was a prepaid booking. The phone number was a fake one as well as the email....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Golf Course
Heated pool
Indoor pool
Details
Price range
US$ 113 - US$ 185 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Gatineau
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 113 - US$ 185 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Gatineau
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (184)
Room & Suite (319)
Pool & Beach (24)
Dining (18)
Amenities (40)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Elizabeth P
30 December 2017|
AnswerShow all 3 answers
Response from Custrelationsmgr | Property representative |
The hotel is fully wheelchair accessible When making the reservation kindly request a special needs rooms and we will gladly provide you with an accessible room.
0
Votes
57Eagles
15 July 2017|
AnswerShow all 2 answers
Response from Custrelationsmgr | Property representative |
Yes, we do have 6 suites with Kitchen, the category are NKSY if you are reserving on the web, or, you can call to reserve. They are best suited for a long stay. At your service
0
Votes
bluetigers
18 April 2017|
Answer
Response from Custrelationsmgr | Property representative |
Dear Bluetiger, Yes, we do have outdoor parking which is free for our hotel guests, Thank you
1
Vote
Room Tips
"The two room queen suite is perfect for families w/kids- you can stay up a little later without waking..."
Read review
"Balconies only on two floors and well worth asking for - delightful hotel"
Read review
"Stay away from room with French doors."
Read review
"Ask for view of the golf, quieter"
Read review
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