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Ramada Plaza Gatineau/Manoir du Casino

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1,065 Reviews from our TripAdvisor Community

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There are newer reviews for Ramada Plaza Gatineau/Manoir du Casino
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Showing 559: English reviews
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 8 September 2016

In the summer we visited the Outaouais Region of Quebec and stayed in Gatineau. Our first two nights we spent at Ramada Plaza Le Manoir Du Casino. The bi-level suite we were given for the two night stay was exceptional and the location was ideal for many different types of travellers. The room was a two story room with a... More 

Helpful?
Thank paula s
Ramada-info, Directeur général at Ramada Plaza Gatineau/Manoir du Casino, responded to this review

Thank you for your feedback! We are delighted that you enjoyed your time here at the Ramada Plaza Gatineau and that you stayed with us for a second time. We can't wait to see you again! THANK YOU! from all team members. Warm regards, Christine Cadieux General Manager More 

Moncton, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 September 2016

had a great stay.....the third floor has two storey rooms which is great for 2 couples...not enough chairs for sitting in ours though....but in general everything was good...would stay there again....nice and clean.....

Review collected in partnership with Ramada

Helpful?
Thank girobel
Ramada-info, General Manager at Ramada Plaza Gatineau/Manoir du Casino, responded to this review

Thank you for your feedback! We are pleased to hear that you had an excellent stay with us, that you enjoyed our bi-level mezzanine suite. Thank you again for taking the time to review our hotel, your comments are much appreciated! Looking forward to your next visit, Sincerely, Christine Cadieux General Manager More 

Toronto, Canada
Level Contributor
6 reviews
4 hotel reviews
Reviewed 3 September 2016

We picked this hotel for its location close to downtown Ottawa The staff was pleasant and helpful, they communicated in English,(in some other hotels they only tend to reply in French). . Room was clean, plenty of parking space. Breakfast buffet cheap and very poor selection.

Helpful?
Thank JPA100
Ramada-info, General Manager at Ramada Plaza Gatineau/Manoir du Casino, responded to this review

We are happy you enjoyed your room and the service provided by the team members. We are very sorry to hear of your disappointing experience and sincerely apologize for any lapses in service. Your feedback is a cause for concern as it is in sharp contrast to the high standards we set for our team. We will follow up and... More 

Annandale
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 September 2016 via mobile

Room was huge with sofa and fireplace and soaking jetted tub. Room was clean but the second day they left a toilet brush on the shelf with the coffee maker, did not replace the tea nor a bath mat. The elevators did not always work. Did not check out the pool because the elevator was not working. Breakfast not included.... More 

Helpful?
Thank maddyrealtor
Ramada-info, General Manager at Ramada Plaza Gatineau/Manoir du Casino, responded to this review

Thank you for letting us know your positive comments on the service provided by the team members and your honest feedback concerning the housekeeping services.What you described in your review doesn’t sound like the standards we’re known for at Ramada Plaza Gatineau and for that, we apologize. We would like to take an opportunity to follow up with you personally.... More 

Ottawa, Canada
1 review
Reviewed 2 September 2016

Wonderful and very helpful staff. Room was very clean. Would definitely recommend, and would stay there again.

Review collected in partnership with Ramada

Helpful?
Thank ashleyk541
Ramada-info, Directeur général at Ramada Plaza Gatineau/Manoir du Casino, responded to this review

Thank you for your feedback and sharing your experience with the Tripadvisor community regarding your recent stay at the Ramada Plaza Gatineau. We are happy to read that you enjoyed your stay, the service of all team members at our hotel. We look forward to the opportunity to welcome you back, whenever your future travel plans include the National Capital... More 

Mississauga, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 September 2016

We picked this hotel for convenience. Its location was close to the areas that we were going to visit in Gatineau and Ottawa. The staff was very pleasant and helpful. No issues with talking to staff, they communicated in English, which was a good thing due to my Inability to speak French. Room was very clean and secure. Plenty of... More 

Helpful?
Thank Darcy S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Ramada Plaza Manoir du Casino, a very good place to beDirectly across from the Casino du Lac-Leamy & minutes from Canada's National Capital attractions. The hotel offers, 174 guestrooms/suites all equipped with a double air jet bathtub and an electrical fireplace. Enjoy the warm atmosphere of our new Italian Restaurant-Bar Risotto, pates et grillades. As a very professional and client oriented team, our goal is to use innovative ways of ensuring our client's complete satisfaction. ... more   less 

Additional Information about Ramada Plaza Gatineau/Manoir du Casino

Address: 75 Edmonton Street, Gatineau, Quebec J8Y 6W9, Canada
Region: Canada > Quebec > Outaouais Region > Gatineau
Price Range: ₹ 7,608 - ₹ 9,596 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ramada Plaza Gatineau/Manoir du Casino 3.5*
Number of rooms: 174
Reservation Options:
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Also Known As:
Ramada Plaza Manoir Du Hotel Gatineau
Ramada Gatineau
Gatineau Ramada
Ramada Plaza Gatineau/Manoir Du Casino Quebec
Hotel Style:
#2 Business Hotel in Gatineau
#2 Spa Hotel in Gatineau
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Questions & Answers

Here's what travellers have asked, with answers from Ramada Plaza Gatineau/Manoir du Casino staff and other travellers.
4 questions
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Questions? Get answers from Ramada Plaza Gatineau/Manoir du Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not at the end of the corridor”
 of 5 bubbles IGF, 15 Oct 2016 | Read review
“Get the bi-level suites if at all possible. Gorgeous and spacious and perfect for families.”
  • LOVED the spaciousness of this suite
  • Sitting area in our room
 of 5 bubbles 238paulas, 8 Sep 2016 | Read review
“If you go to the casino, which we did not, that is really the only entertainment. However, it is right across the street”
 of 5 bubbles rosalee613, 1 Aug 2016 | Read review
“Any of the rooms in this Hotel are usually quiet - away from the elevator is always better.”
 of 5 bubbles Minniepoohtoo, 4 Jun 2016 | Read review
“clean,quiet hotel with friendly staff”
 of 5 bubbles 876gracep, 12 May 2016 | Read review
5 of 5
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