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Best Western Plus Gatineau-Ottawa

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Traveller (140)
360
Panoramas (34)
Pool & Beach (16)
Certificate of Excellence

About

Location
Cleanliness
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Value
Certificate of Excellence
GreenLeaders Silver level
Take a moment to relax and enjoy the view! Best Western Plus Gatineau-Ottawa is an award winning, waterfront hotel that provides guests with a picturesque view of Canada’s Capital. Our 9 storey structure has 133 guest rooms including 9 suites, 4 banquet rooms offering a total of 4500 square feet of meeting and banquet space and with our events manager directly on site, we can accommodate all your business or leisure event needs. Our hotel offers a relaxing blend of inviting hospitality with state of the art, modern day conveniences, including complimentary wireless high speed internet throughout, free local phone calls, an equipped health facility, a newly renovated indoor salt water pool with a lifeguard provided at all times and indoor parking. Enjoy a stroll across the historic Alexandra bridge, to the famous Byward Market and Ottawa’s downtown business, shopping and entertainment district. We look forward to welcoming you to the Outaouais’ best kept secret.
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Property amenities
Restaurant
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Wheelchair Access
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Room features
Air conditioning
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Park View
HOTEL CLASS
Hotel links
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Offers & Announcements:BOOK DIRECT & SAVE
Hotel deals
939Reviews
409Photos
6Q+A
100Room tips
Traveller rating
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Popular mentions
Room was great! Two Queen beds on upper floor as requested, with a balcony and view of Parliament Buildings and river. Perfect view, clean room, access to pool, and breakfast included!. Service at the front desk was great as the staff there were very helpful!
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Response from BWPlusGatineauOttawa, General Manager at Best Western Plus Gatineau-Ottawa
Responded yesterday
Dear guest, Thank you for sharing your kind comments. We are thrilled that you enjoyed your stay with us and look forward to welcoming you back in the future. With my very best regards, Andreas Spove General Manager
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Hotel's Favourite
I was attending a conference at my own expense and returned to the Best Western chain after many pleasant experiences with this chain when my son had so many basketball camps and tournaments. I was able to use some points for my trip and had also booked part of my stay in a
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Response from BWPlusGatineauOttawa, Vice President of Operations at Best Western Plus Gatineau-Ottawa
Responded 4 weeks ago
Travelexperience2017, Thank you for your comments and for taking the time to post your review of our Best Western Plus Hotel. It is comments such as yours that allow us to continually improve upon our products and services. It was most gratifying to learn that our continual investments into training, customer service and in-room cleanliness have not gone un-noticed. I do however apologize for the miscommunication with the reservation but I am glad that we were able to sort it out. Thank you again for staying with us and we look forward to hosting you again in the future. Yours in hospitality, Omar Karim Vice President of Operations
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Our stay at this location was very pleasant. Our room had a spectacular view of the Ottawa skyline and Parliament Hill. The restaurant onsite was very good; was a great breakfast. Front desk staff were very helpful as well. All day coffee station was good too - great after a
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Response from BWPlusGatineauOttawa, General Manager at Best Western Plus Gatineau-Ottawa
Responded 1 week ago
Dear Guest, As the new General Manager of this property, I am thrilled to read that your stay with us was such a success. We have had, as you may have read, major renovations to better serve our guests. From fixing the exterior facade, to the guest rooms, by passing through the lobby, elevators and conference rooms, the renovation has been extensive and it is never easy to juggle construction noise, technical glitches and quality of service while trying to meet and exceed our guests expectations, however, we are almost completely done and are looking forward to putting this long endeavour behind us. We have learnt a lot! We would love to welcome you back to stay with us next time you are coming to this part of town and thank you once again for your kind words. With my very best regards, Andreas Spove General Manager
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I have been here a couple times . I went there with my family this winter and with my grand kids I had 3 rooms including a spacious suite with the beautiful view . we enjoyed the big pool and the shopping center is realy near the hotel :)
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First time at this hotel and we stayed 2 nights at a river view room that had an amazing view. Hotel is close to the jacque cartier park(right across), few min walk to the bus stop to take the FREE shuttle only offered during winterlude festival. Room was clean, and comfortable.
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Professional photo exclusively commissioned by TripAdvisorBest Western Plus Gatineau-Ottawa
The Standard Room with Two Double Beds and City View at the Best Western Plus Gatineau-Ottawa
Professional photo exclusively commissioned by TripAdvisorBest Western Plus Gatineau-Ottawa
The Kitchen Suite at the Best Western Plus Gatineau-Ottawa
Professional photo exclusively commissioned by TripAdvisorBest Western Plus Gatineau-Ottawa
The Executive Room with King Bed and River View at the Best Western Plus Gatineau-Ottawa
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What is the breakfast like if you choose the breakfast rate?
Breakfast rate consists of 7 different choices that would appeal to anyone palate. Choices range from a standard 2 egg american breakfast to a Grill cheese with Bacon sandwich platter. We of course have healthy choices such a granola parfait and fruit platter. All choices served with coffee. Thanks for the question, Martin Fogarty General Manager
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I have nothing more to add the Trip Advisor community has spoken all correct information! Cheers, Martin Fogarty General Manager
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Does the hotel provide a shuttle to the Lac leamy casino?
Hello, I am so sorry, I haven't been on TripAdvisor for a while and just saw your question. I never inquired about that because we had our own vehicle. I'm sure if you were to call them, they'd be able to tell you.
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does this hotel provide morning breakfast?
Thank you for your question, the answer is that the Best Western Plus Gatineau-Ottawa does not include breakfast as we have a full service restaurant on site. The majority of Best Western Hotel's that include breakfast are limited service hotels that do not have the facilities to serve all 3 meals. Our restaurant the Café 131 has great breakfast options starting from $5.95. Hopefully this has answered your question, if not please feel free to contact me directly at 1800-265-8550. Martin Fogarty General Manager
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Hi, we are approximately 24 kilometers from Ottawa International Airport and 16 kilometers from Gatineau Airport. Please call us at 819-770-8550 with any additional questions. Thank you.
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12
"upper floor with balcony gives amazing view"
"higher floors have better views of the city"
"river view room is a beautiful view"
"The higher floors have the best views."
"As per any hotel stay, rooms are available as vacant. I was lucky to have a river view which I thoroughly enjoyed."
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PRICE RANGE
US$ 98 - US$ 187 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western hotel gatineaubest western gatineaugatineau best western
LOCATION
CanadaQuebecOutaouais RegionGatineau
NUMBER OF ROOMS
133
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