We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

BEST WESTERN PLUS Gatineau-Ottawa

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
BEST WESTERN PLUS Gatineau-Ottawa
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

542 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 382: English reviews
Start your review of BEST WESTERN PLUS Gatineau-Ottawa
 Click to rate
Israel
Reviewed yesterday NEW

As a BW Diamond Status member I received free parking, much appreciated Every day room service made sure I had plenty of free bottles of water Reception staff where always helpful with directions, and printing for me

 Report
Helpful?
Thank Baruch K
Toronto, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 29 August 2016

We have stayed at this hotel several times and is our #1 choice when going to Ottawa. Right across the river from Parliament Hill, it is a short walk across the Alexandra Bridge. Rooms are very clean. Staff is wonderful. No free breakfast but you can partake in the restaurant in the hotel or go to the Market area and...

 Report
Helpful?
Thank Seppster58
About Hotel's Favourite Review
Toronto, Canada
Reviewed 2 days ago NEW

This is my go-to hotel in Ottawa. Just steps from the Alexandra bridge and the Museum of History, and a short walk to The National Art Gallery, The Byward Market, downtown Hull, and Parliament Hill. If you can get a river view, it is spectacular, especially from the higher floors. This is an older hotel which has been recently updated....

 Report
Helpful?
2Thank Banza754
Annie-Claude2, Guest Relations Manager at BEST WESTERN PLUS Gatineau-Ottawa, responded to this review

Hi Banza754, Thank you for taking the time to comment on your recent stay at our property. We are delighted to hear you enjoyed you stay and took full advantage of our amenities and location. We are very fortunate to be so conveniently located within walking distance of so many attractions. We are glad to hear that our staff exceeded...

Reviewed 2 days ago NEW

We stayed on the 8th floor of the Best Western Gatineau and enjoyed an amazing view of the Ottawa River and Parliament Hill. Close to the Canadian Museum of History and not far on foot from the Canadian War Museum, the location of the hotel was perfect for us.

Review collected in partnership with Best Western
 Report
Helpful?
2Thank gabrielet845
Annie-Claude2, Guest Relations Manager at BEST WESTERN PLUS Gatineau-Ottawa, responded to this review

Hi Gabrielet845, Thank you for taking the time to comment on your recent stay at our property. We are delighted to hear you enjoyed you stay and took full advantage of our amenities and location. We are very fortunate to be so conveniently located within walking distance of so many attractions Thank you again for staying with us and we...

Brampton, Canada
Reviewed 5 days ago NEW

Terrible service room was not clean pillow was fussy no water in the room watch was under bed no body notice the clearness I ha ea picture of the room when we enter . No body show the way or drop on the room

Review collected in partnership with Best Western
 Report
Helpful?
Thank Ajeet S
Port Colborne, Canada
Reviewed 1 week ago NEW

The hotel itself isn't bad, clean room, nice pool. I hate places where I have to pay for parking, especially when I'm paying $450 for a suite for two nights. I booked, through booking.com, a jr suite which is a bed and sitting room, but got a two bed suite, no jr suites to be moved to of course. What...

 Report
Helpful?
Thank primavoce72
Annie-Claude2, Guest Relations Manager at BEST WESTERN PLUS Gatineau-Ottawa, responded to this review

Hi primavoce72 On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. As a rule, we try our best to separate sports teams...

Montreal, Canada
Reviewed 1 week ago

Friendly and helpful staff, beautiful view on higher floors facing Ottawa. Quieter than a Hotel in busy downtown Ottawa but just as accessible. Good breakfast. Recommend you just pay for Hotel parking and not deal with frustrating Gatineau parking regulations.

 Report
Helpful?
Thank benjamin221
Annie-Claude2, Guest Relations Manager at BEST WESTERN PLUS Gatineau-Ottawa, responded to this review

Hi Benjamin221, Thank you for taking the time to your experiences at our hotel, with the Trip Advisor community. Our hotel is extremely privileged to be able to offer our clients such a great view from our Riverview guest rooms. Our location is quite advantageous considering our proximity to many local attractions. On behalf our entire team, thank you for...

Newmarket, Ontario
Reviewed 2 weeks ago via mobile

Spent a couple of nights here while visiting family in the area. The staff are fully bilingual and extremely helpful. The rooms are comfortable with an unexpected surprise of having a balcony. We had breakfast in the restaurant and I had the best Texas style omelette ever. Nice pool, salt water system and clean. We would definitely return to this...

 Report
Helpful?
Thank Janet D
Annie-Claude2, Guest Relations Manager at BEST WESTERN PLUS Gatineau-Ottawa, responded to this review

Hi Janet, Thank you for taking the time to comment on your recent stay at our property. We are delighted to hear you enjoyed you stay and took full advantage of our amenities and on site restaurant. My team and I take personal pride, in delivering superior customer care, and we are glad to hear that it has not gone...

Calgary, Canada
Reviewed 2 weeks ago

Hotel perfect for business trip. Reception staff very courteous and helpful. Breakfast was top quality with espresso coffee available and mounds of fresh fruit. Would stay here again. Exterior somewhat compromised by renovations ongoing but that should be done soon. A great Thai restaurant is 5 minutes walk away Papaya Verte, also highly recommended.

 Report
Helpful?
Thank schnucky_schnook
Annie-Claude2, Guest Relations Manager at BEST WESTERN PLUS Gatineau-Ottawa, responded to this review

Hi schnucky_schnook! Thank you for taking the time to write a comment about your recent stay at our property. We are delighted to hear you enjoyed your stay with us and that our staff were able to exceed your expectations. We are also very lucky to have such an outstanding restaurant on site and I am certain they will enjoy...

Toronto
Reviewed 3 weeks ago

We went to Ottawa March 3-5 for the Red Bull Crashed Ice finals. The event was held on the Rideau canal next to the Chateau Laurier (close to parliament). We chose to stay on the Hull/Gatineau side due to the hotel price. It was very close to the event where we could walk (over the bridge). The Best Western is...

 Report
Helpful?
Thank Catie4
Annie-Claude2, Guest Relations Manager at BEST WESTERN PLUS Gatineau-Ottawa, responded to this review

Thank you Catie4 for your comments, Thank you for your review of our hotel, we appreciate the time and energy it takes to write comments after your stay. Without the help of our guests leaving comments and letting us know what improvements are needed we would never be able to achieve our goal. For future events , like the red...

106 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (69)
Viewed
View from Room (15)
Viewed
Pool/Beach Area (4)
Viewed
Hotel & Grounds (5)
Viewed
Room/Suite (9)
Viewed
Bathroom (3)
Viewed
1:57
Videos (1)
Viewed
Other (32)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (37)
Viewed
Room/Suite (12)
Viewed
View from Room (2)
Viewed
Dining (2)
Viewed
Hotel & Grounds (5)
Viewed
Pool/Beach Area (2)
Viewed
Other (14)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Gatineau hotels
0.5 km away
Four Points by Sheraton & Conference Centre Gatineau-Ottawa
5.8 km away
DoubleTree by Hilton Hotel Gatineau-Ottawa
2.4 km away
Ramada Plaza Gatineau/Manoir du Casino
Show Prices
Show Prices
Show Prices
1.3 km away
Crowne Plaza Gatineau-Ottawa
0.7 km away
Les Suites Victoria
Les Suites Victoria
#5 of 25 in Gatineau
119 reviews
2.2 km away
Hilton Lac-Leamy
Hilton Lac-Leamy
#1 of 25 in Gatineau
1,153 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Take a moment to relax and enjoy the view! Best Western Plus Gatineau-Ottawa is an award winning, waterfront hotel that provides guests with a picturesque view of Canada’s Capital. Our 9 storey structure has 133 guest rooms including 9 suites, 4 banquet rooms offering a total of 4500 square feet of meeting and banquet space and with our events manager directly on site, we can accommodate all your business or leisure event needs. Our hotel offers a relaxing blend of inviting hospitality with state of the art, modern day conveniences, including complimentary wireless high speed internet throughout, free local phone calls, an equipped health facility, a newly renovated indoor salt water pool with a lifeguard provided at all times and indoor parking. Enjoy a stroll across the historic Alexandra bridge, to the famous Byward Market and Ottawa’s downtown business, shopping and entertainment district. We look forward to welcoming you to the Outaouais’ best kept secret. ... more   less 

Additional Information about BEST WESTERN PLUS Gatineau-Ottawa

Address: 131 rue Laurier, Gatineau, Quebec J8X 3W3, Canada
Region: Canada > Quebec > Outaouais Region > Gatineau
Price Range: ₹ 6,260 - ₹ 12,715 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Gatineau-Ottawa 3*
Number of rooms: 133
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Priceline, Hotels.com and Best Western so you can book your BEST WESTERN PLUS Gatineau-Ottawa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Hotel Gatineau
Best Western Gatineau
Gatineau Best Western
BEST WESTERN PLUS Gatineau-Ottawa Quebec
Hotel Style:
#5 Business Hotel in Gatineau
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Gatineau-Ottawa staff and other travellers.
4 questions
Ask a question
North Bay
Kingston, Canada
over a year ago
Kingston, Canada

See all questions (4)

Questions? Get answers from BEST WESTERN PLUS Gatineau-Ottawa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room on the West side facing the river. The higher up, the better.”
 of 5 bubbles Banza754, 27 Mar 2017 | Read review
“Ask if they are booking a hockey tournament!”
 of 5 bubbles primavoce72, 22 Mar 2017 | Read review
“Ask for room facing river”
 of 5 bubbles benjamin221, 17 Mar 2017 | Read review
“To enjoy some of the best views of any area hotel, ask for a river facing room. (City view rooms have a good view of the Gatineau hills)”
 of 5 bubbles melc676, 15 Feb 2017 | Read review
“If there are large groups in the hotel, perhaps the higher floors might have less noise”
 of 5 bubbles 801BrianK, 14 Feb 2017 | Read review
5 of 5