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Crowne Plaza Gatineau-Ottawa

406 reviews
Traveller (108)
Room & Suite (55)
Dining (7)
  • Excellent22%
  • Very good41%
  • Average23%
  • Poor10%
  • Terrible4%
Travellers talk about
“platinum member”(6 reviews)
“the river”(23 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Room Service
3.5 Star Hotel
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28 Jan29 Jan
1 room, 2 adults, 0 children
Standard Room
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Reviews (406)Write a Review
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21 - 25 of 334 reviews
Reviewed 17 August 2017 via mobile

Spent 4 days 3 nights at the Crowne Plaza on the 12th floor with a view of the river. It was beautiful, clean and the staff was very friendly. We were able to jump on our bicylces and do some of the trails and easily...More

1  Thank Mikolle
Response from Nathalie T, Sales department at Crowne Plaza Gatineau-OttawaResponded 18 August 2017

Dear Mikolle, Thank you for your recent stay with us and reviewing our property. We are so delighted that you enjoyed your experience. We look forward to your next visit. Regards, Émilie B. Sales department

Reviewed 19 July 2017

The hotel is located near the bridge to get to Ottawa and very nice running paths are nearby along the river. The building has seen many seasons however, we have found it very clean and smily staff. Dining room will also meet most of your...More

Thank Pierre C
Response from Nathalie T, Director of Sales at Crowne Plaza Gatineau-OttawaResponded 24 July 2017

Thank you for taking the time to review our property. I am happy you enjoyed your stay. We look forward to greeting you on your next visit to our region. Nathalie

Reviewed 16 July 2017

Overall the hotel, and my stay, was adequate. Not terrible, but definitely below average. The general decor and furnishings were quite tired and dated. I felt like I was in about 1988. But that wasn't the real problem. My room cleaning was horrible. When I...More

1  Thank Robin S
Response from Nathalie T, Sales department at Crowne Plaza Gatineau-OttawaResponded 18 July 2017

Dear Robin S, Thank you for taking the time to share your feedback with us. Please accept our sincere apologies for the inconvenience faced. At the Crowne Plaza Gatineau-Ottawa, our goal is to provide our guests with a memorable and enjoyable experience from start to...More

Reviewed 4 July 2017

We stayed at this hotel over the Canada Day holiday. When we arrived a day before the holiday, we were given a room right away but we asked for a change and the front desk accommodated our request without hesitation. There were three people at...More

Thank trek4cs
Response from Nathalie T, Sales department at Crowne Plaza Gatineau-OttawaResponded 10 July 2017

Dear Trek4cs, Thank you for your recent stay with us and reviewing our property. We are so delighted that you enjoyed your experience. Your continued business is greatly appreciated. Thank you for your comments; we look forward to your next visit. Regards, Émilie B.

Reviewed 28 June 2017

This was perhaps at one time a grand hotel but clearly it is due for a major refurbishment of the common areas and the rooms. I can live with the tired look considering the rate was reasonable and the location of the hotel was convenient....More

Thank Merrill M
Response from Michael L, General Manager at Crowne Plaza Gatineau-OttawaResponded 29 June 2017

Hello Merrill M, Please let me apologize for the issue concerning payment and the refusal to address our error. I am hoping that you can reach out to me so I can better research the “who done it”. Currently I am the only “he” manager...More

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Top amenities
Room Service
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Room amenities
Things to do
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Price range
US$ 108 - US$ 159 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Gatineau
Room types
Suites, Non-Smoking Rooms
Price range
US$ 108 - US$ 159 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Gatineau
Room types
Suites, Non-Smoking Rooms
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Traveller (108)
Room & Suite (55)
Dining (7)
Pool & Beach (2)
Hotel & Grounds (82)
Bathroom (10)
Business Centre & Event Rooms (6)
Questions & Answers
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20 April 2015|
Response from Michael L | Property representative |
Good morning UneGrande, The Tulip Festival has events around the City the main venue is Majors Hill Park which is 3.5Km from here, just across the Alexandra Bridge
17 January 2015|
AnswerShow all 2 answers
Response from Michael L | Property representative |
Hello MrTravel0... I don't believe so, street parking especially in winter isn't a realistic option & the other lots around are mainly Monday-Friday with towing overnight so I wouldn’t advise it. The parking lot below the... More
Room Tips
"We had a river view room which was nice but it did overlook mostly the power generation plant."
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"steer clear of this hotel, and never use underground parking!"
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"Nice river view is available."
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"Use the alarm clock as when I asked for a wake up call I never received one."
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