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Le St-Christophe - Hotel & Spa

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322 Reviews from our TripAdvisor Community

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Showing 128: English reviews
Ottawa, Canada
Level Contributor
80 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 14 August 2015

The hotel was lovely. We had a room at the rear overlooking the lake and fountain. The atmosphere was great. Our mistake was to order from the hotel restaurant. While the menu for dinner sounded amazing, the product was one of the worst meals we ever had at a hotel. Now, for me to say that is quite something as... More 

Helpful?
1 Thank 11Claude
HotelStChristophe, Guest Relations Manager at Le St-Christophe - Hotel & Spa, responded to this review

Thank you very much for your comments. I am sorry that our meal was not to your expectation, we usually get good feedback for our food, I wish this incident wont make you not to come back. I know we can do better, and i hope we will have the chance to show you next time. Kind regards, M.Massé More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 August 2015

I recently hosted my parents’ 50th Wedding Anniversary at this hotel and I have nothing but positive comments to make! Firstly, the event coordinator M. Masse was easy to contact and very accommodating. Gina, who helped finalize the details was reassuring and very friendly. Upon our arrival, we were greeted by our servers who were first-rate. The food was delicious... More 

Helpful?
Thank Karen G
HotelStChristophe, Guest Relations Manager at Le St-Christophe - Hotel & Spa, responded to this review

Thank you very much Karen for this great review! Im so happy that your family enjoyed their meal. Gina is joining me to say thanks again for this wonderful comment. Hope to see you again, M.Masse More 

Ottawa, Canada
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 9 August 2015

My husband and I along with our 2 little ones just stayed here on a visit to Granby Zoo. The hotel was beautiful, reminded me of the Fairmont Chateau style. It was super clean and wonderfully classic. The furniture was older and solid. Even the pull out sofa was quite sturdy. We had dinner and breakfast at the hotel restaurant.... More 

Helpful?
1 Thank Divette15
HotelStChristophe, Guest Relations Manager at Le St-Christophe - Hotel & Spa, responded to this review

Thank you Divette! As the customer service director, I read all the note that customer leave to us, to help us and to encourage us, and I will never be grateful enough to all those one that take the time to write good review regardind our establishment. It is really appreicate! We will be glad to welcome you again! M.Masse More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 August 2015 via mobile

We stayed 1 night while visiting Granby, hotel was very nice, food was excellent!! Actually very impressed with all the different types of tapas and wine selection. Excellent place to relax and enjoy a few days. Management was very accommodating and welcoming.

Helpful?
Thank PhilipS32
HotelStChristophe, Guest Relations Manager at Le St-Christophe - Hotel & Spa, responded to this review

Thank you Phillips for those nice words! Like you say we got planty of wine selection and a big variety of plates. We want to satisfy all the type of customer! We wish to give you a similar experience next time :) Have a wonderful time! More 

Ottawa, Canada
1 review
Reviewed 4 August 2015

I had a great time in Grandby zoo. The hotel is in excellent condition. All staff are very accommodating except one receptionist name Laura from the front desk that unfortunately speaks both French and English but gives very inconsistent information. She is rude and stubborn. She has very poor customer service and poor customer relations doesn't validate your opinions, or... More 

Helpful?
Thank Sherly70
HotelStChristophe, Guest Relations Manager at Le St-Christophe - Hotel & Spa, responded to this review

Thank you very much for your comment. We will have a talk with Laura to make sure this situation doesnt happen again. I'm glad that the rest of your stay was worth it. I hope we will give a better experience next time :) Have a nice day, More 

Ottawa, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 August 2015

This hotel is not properly advertised. For starters, the hotel is outdated. Second, you have to pay a security deposit of $150-$200 for an already overpriced room. Rooms are outdated. The rooms were filthy (crumbs on the floor) and the bedding was worn out with holes in them. They were so gross my wife threw them into the closet. The... More 

Helpful?
2 Thank Omar A
HotelStChristophe, Guest Relations Manager at Le St-Christophe - Hotel & Spa, responded to this review

We would like to thank you for your comments. Your suggestions are very precious to help us perfect our services and achieve a total guest satisfaction. We appreciate your interest to guide us on our quest for the highest standards of quality. Our mission is the entire satisfaction of our guests and we listen and care about every person that... More 

Travellers are raving about these Granby hotels

Gatineau, Canada
Level Contributor
57 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 19 July 2015

We just returned from staying there for two nights and really enjoyed ourselves. The room was clean, the service was excellent, all personnel we encountered were very nice and the room and hotel in general were very clean. Odd thing though is that, we left some tip for the maid under the pillow and she left it there as it... More 

Helpful?
Thank OttawaLuvlife
HotelStChristophe, Guest Relations Manager at Le St-Christophe - Hotel & Spa, responded to this review

Wow! Thank you very much for this review! Like you are saying, sometimes it is hard to satisfy people with very high expectation, but we always try our best to make sure eveybody is happy. We appreciate customer that recognize good quality at a good price. Thank you very much again! M. Massé More 

Montreal, Canada
2 reviews
Reviewed 14 July 2015

Great experience. I was told by friends that it was the best place to stay in Grandy and now I approve of it. My girlfriend and I came down to Granby for one night to visit the Zoo of Granby. The hotel itself looks great with a nice Parisian style and an amazing restaurant (Delicious filet mignon and breakfast was... More 

Helpful?
Thank CharlyAudi
HotelStChristophe, Guest Relations Manager at Le St-Christophe - Hotel & Spa, responded to this review

Thank you very much for your comment. We dont clame to be the best, but we try our best to satisfy every guest that come to our hotel. Guest satisfaction is our priority and we appreciate your good feedback. Hope to see you again soon! M.Masse More 

Ottawa, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 July 2015

We just spent 2 nights at the St-Christophe while visiting the Granby Zoo with my family. Our room was a double queen standard on the main floor. At check in, we unexpectedly had to provide a security deposit, which we did not know when we booked our room on the Choice Hotel website. This would have been fine if we... More 

Helpful?
Thank Hjacks5
HotelStChristophe, Guest Relations Manager at Le St-Christophe - Hotel & Spa, responded to this review

Thank you very much for write us about your recent stay at the St-Christophe Hôtel. I will have to admit that we had some issues with brekfast in the begginning of the summer, but we did fix everything and I would like to thank you for helping us to improve this service. Our customer review are very important, it helps... More 

Kone, New Caledonia
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 9 June 2015

While the exterior has been done in a Parisian style, the hotel certainly does't live up to the standards expected of a boutique hotel. Faded faux elegance would my resumé of this property. The entrance is faux 'Old World' elegance and the staff is very friendly but the furniture is of inferior quality and borderline shabby. Several lamps didn't work,... More 

Helpful?
Thank Helga S
HotelStChristophe, Public Relations Manager at Le St-Christophe - Hotel & Spa, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Breakfast
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Located in a magnificent setting on the shores of a lake in the Eastern Townships, The St-Christophe Hotel-boutique & Spa will fulfill all your dreams with its geographic situation and its castle looks. The hotel is just a few minutes from Bromont and the Granby Zoo! It's a short walk from the town center with its boutiques, restaurants and theater. For outdoor enthusiasts, the hotel offers direct access to the scenic Green Route pedestrian and bike trail along the banks of the lake and through the National Yamaska Park, the Interpretation Centre of the nature of Lake Boivin, and through small villages and picturesque sites of the Eastern Townships. In addition, the hotel is close to the Wine Route, Ski centers, golf courses and offers attractive packages for all these activities. ... more   less 

Additional Information about Le St-Christophe - Hotel & Spa

Address: 255 rue Denison Est, Granby, Quebec J2H 2R4, Canada
Region: Canada > Quebec > Granby
Price Range: ₹ 9,185 - ₹ 11,378 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Le St-Christophe - Hotel & Spa 3*
Number of rooms: 50
Reservation Options:
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Also Known As:
Le St-Christophe - Hotel And Spa
Le St-Christophe Hotel Granby
Le St-Christophe - Hotel & Spa Granby, Quebec
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Questions & Answers

Here's what travellers have asked, with answers from Le St-Christophe - Hotel & Spa staff and other travellers.
2 questions
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Questions? Get answers from Le St-Christophe - Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure the in-room jacuzzi was worth the upgrade”
 of 5 bubbles FCRRanch, 14 Nov 2016 | Read review
“Ask for room in the third or fourth floor, as good view of the lake.”
 of 5 bubbles asbjorno, 10 Oct 2016 | Read review
“Ask for a balcony”
 of 5 bubbles marcias297, 11 Aug 2016 | Read review
“If you must stay here, ensure that you do not have a first floor room!”
 of 5 bubbles roberti212, 4 Aug 2016 | Read review
“Request a room with a balcony, if you like that. Third floor, toward the back (will look out on the lake).”
 of 5 bubbles 57claudiag, 18 Jun 2016 | Read review
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