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Crystal Springs Motel

389 reviews
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Traveller (69)
Room & Suite (23)
Dining (3)
Overview
  • Excellent62%
  • Very good28%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“hot breakfast”(19 reviews)
“every morning”(20 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Kitchenette
Pets Allowed
Wheelchair Access
2.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (389)Write a Review
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1 - 5 of 374 reviews
Reviewed 21 December 2017

We had a room right next to the lobby. It was strangely laid out and not completely finished, and a bit noisy as it was right next to the lobby and where people ate outside. The breakfast was nice and interesting, but I do not...More

Thank AgniWay
Response from DebbkJames, Owner at Crystal Springs MotelResponded 22 December 2017

Thanks for staying for us. I am unsure about the unfinished aspect you refer to. We are a Motel with outside entrances NOT a Hotel/ Resort facility. We include a complimentary breakfast for our guests. As with most places that offer outside seating(patio), other arrangements...More

Reviewed 21 November 2017

The rooms are clean and look to have been recently updated. The bathroom was a good size and very spacious. The breakfast was fresh, as the owner makes more as the food gets eaten, and there were trays to move our food back to our...More

1  Thank TrevorD628
Response from DebbkJames, Owner at Crystal Springs MotelResponded 23 November 2017

Thanks for your great review. Our family is always happy when someone notices our hard work. In the warmer months our extensive outdoor patios are well used not only for eating the complimentary breakfast but for social evenings and barbecues. The booking challenges you refer...More

Reviewed 19 November 2017

This is a non-chain locally operated two story motel with no elevator and exterior stairs, as the pictures show. I've given it four stars because it hits the target it aims at. The room size and fixtures match the moderate price, the furnishings are pleasant,...More

Thank Ben324
Response from DebbkJames, Owner at Crystal Springs MotelResponded 23 November 2017

We do our best to remain competitive while giving our guests the best value/experience we can. Our Motel is family owned and we are happy you noticed. Thanks come see us again.

Reviewed 12 November 2017 via mobile

We call them to save them a commission that they will paid with booking .. we ask her if. She want our name as we were across the street and confirm we will take the room .. we got there she was renting the room...More

Thank Chantal L
Response from DebbkJames, Owner at Crystal Springs MotelResponded 12 November 2017

Good Morning Chantal, Yes you did inquire. And yes there was a room a Village and 5 at CSM. After 30 min with no credit card and no name we let the room go . I am sorry you were unable to stay with us....More

Reviewed 10 November 2017

I have stayed there before and it was a nice place. No complaints really. The rooms were a bit run down but the food was nice. So I booked again, however, my husband and I both got sick during when our booking was supposed to...More

1  Thank Matt T
Response from DebbkJames, Owner at Crystal Springs MotelResponded 14 November 2017

We are sorry to hear you had to rebook your nonrefundable stay and we did give you an option to move it once to a different date. It is not an ongoing credit however and it is unfortunate you had to cancel a second time....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Breakfast included
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
US$ 75 - US$ 138 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Radium Hot Springs
#4 Romantic Hotel in Radium Hot Springs
Room types
Kitchenette, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 75 - US$ 138 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Radium Hot Springs
#4 Romantic Hotel in Radium Hot Springs
Room types
Kitchenette, Non-Smoking Rooms, Accessible rooms
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Traveller (69)
Room & Suite (23)
Dining (3)
Questions & Answers
Ask a question
TeessideTraveler
30 August 2017|
AnswerShow all 6 answers
Response from Jay G | Reviewed this property |
Yes they do
0
Votes
Mikethebikegs1000
31 May 2017|
AnswerShow all 4 answers
Response from TravelNotTourism | Reviewed this property |
Yes, there is lots of parking.
1
Vote
Brodbin
7 November 2016|
AnswerShow all 2 answers
Response from DebbkJames | Property representative |
Hello Brodbin, We do not have an onsite laundry. The Petro Canada located about 1 block away has a laundromat as part of their facility. Thanks for your inquiry.
1
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12
Room Tips
"choose the family room!!"
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"Did not have a problem with noise Quiet Time 11PM"
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"Pleasant staff and a kids park nearby"
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"We had 6 rooms booked, 3 different styles, all were very nice and very clean."
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