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Prestige Oceanfront Resort, BW PREMIER Collection

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#1 of 3 Hotels in Sooke
Certificate of Excellence
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Prestige Oceanfront Resort, BW PREMIER Collection
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643 Reviews from our TripAdvisor Community

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There are newer reviews for Prestige Oceanfront Resort, BW PREMIER Collection
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Showing 636: English reviews
Port Angeles, WA
Reviewed 17 January 2017

The people were nice and friendly. After reading reviews, I was not expecting such a warm reception. Clean rooms and facility. Great ocean view. Enjoyed hiking the trail on the local spit. Meals were yummy.

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Helpful?
Thank racer13
Alex B, Assistant General Manager at Prestige Oceanfront Resort, BW PREMIER Collection, responded to this review

Thank you for taking the time to review your recent stay with us. It's great to hear that you enjoyed the amazing location and beautiful views that our property has to offer. I am also glad that you found our staff to be nice and friendly and that you enjoyed your room and our overall facility. We appreciate your feedback...

Victoria, Canada
Reviewed 14 January 2017

We've driven past lots of times and Christmas 2015 had a big family lunch at the Prestige, but never had we stayed overnight until this past Christmas Eve and Day. From the moment we arrived we felt welcome, the staff were ever helpful, the room (waterview King suite) was perfect, The amenities (pool and hot tub) were just right. A...

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Helpful?
Thank Alice B
Alex B, Assistant General Manager at Prestige Oceanfront Resort, BW PREMIER Collection, responded to this review

Thank you for taking the time to review your stay at the Prestige Oceanfront Resort. It's so great to hear that you enjoyed your Christmas with us! I am glad that you felt welcomed by our staff and that you enjoyed your Waterview King Suite and your experience at the West Coast Grill. I am also glad that you had...

victoria
Reviewed 12 January 2017

My family and I checked into the hotel on Christmas eve we were greeted by a very sour faced AGM Alex no welcome to the hotel no Happy holidays. The bottom line the person ruined our Christmas because of here lack of Public Relations and customer service. I'm not going into details the problem was sort of resolved by the...

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Thank moxy43
Vancouver, Canada
Reviewed 9 January 2017 via mobile

Awesome stay and spa visit. Colonial styled modern Maui building is. A pleasant west coast surprise. The restaurant made first rate Sunday Brunch and great appetisers and drinks. Service first rate. King room was well furnished hard floors and unobtrusive staff but when needed overly helpful was appreciated.

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Helpful?
Thank scotty99
Alex B, Assistant General Manager at Prestige Oceanfront Resort, BW PREMIER Collection, responded to this review

Thank you for taking the time to review your recent stay with us. I am happy to hear that you enjoyed your room and that you found the staff to be first rate and accommodating! It is also great to hear that you enjoyed your experience at the West Coast Grill and at the Spa. We will be sure to...

Prince George
Reviewed 5 January 2017

My husband and I have travelled to Sooke a few times over the years and have always admired this hotel's grand look. We decided this trip to book a couple of nights there. The hotel's looks are in fact a little deceiving.It starts with a tiny, unimpressive front desk that you have to look for when arriving. The staff were...

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Thank diane662
Victoria, Canada
Reviewed 31 December 2016

We checked into a lovely, oversized modern King room #500. 2 TV"s (one in the bathroom) Large enough tub for the two of us to squeeze into. Water view. Bar fridge. We had a cocktail in our room and then went down to West Coast Grill where I had reserved a table for my birthday boy. The drinks arrived 30...

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Helpful?
Thank Lori M
Alex B, Assistant General Manager at Prestige Oceanfront Resort, BW PREMIER Collection, responded to this review

Thank you for taking the time to review your recent stay with us. I am happy to hear that you enjoyed your room and the great view our rooms have to offer. I am very sorry however to hear you did not have a good experience at our on-site restaurant. Usually they pride themselves on high end cuisine and exemplary...

Victoria, Canada
Reviewed 29 December 2016 via mobile

I did a 3 night Christmas getaway. My arrival was strange given it was Christmas day. The woman at the front desk was abrupt and definitely not in a holiday spirit. The room I had, a deluxe ocean view Queen. First, the room is well appointed, immaculate and I found spacious and pleasant. The drawback is the view. If you...

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2Thank SeeingTHEworld2012
Reviewed 25 December 2016 via mobile

I would love to share my experience at the Prestiges Ocean front Resort on Christmas Eve !!! Beautiful hotel over all. Not impressed with the lady working on front desk her Name was Alex . I can not believe this Person is assistant general manager at this wonderful Hotel. Her energy and vibe was so negative , specially on Christmas...

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4Thank Jacquie M
Jacob C, General Manager at Prestige Oceanfront Resort, BW PREMIER Collection, responded to this review

Thank you for taking the time to share your feedback with us Jacquie M, and I am glad you and your family spent the holiday season with us. I have reviewed your feedback with Alex and we are truly sorry we failed to meet your service needs. Alex understands that this wasn’t her best hour and has taken your feedback...

Reviewed 25 December 2016 via mobile

My family and I had a chance to to stay here for chirstmas and as soon as we arrived we saw a beautiful building with a very grumpy assistant general manager Alex. She was very cold to us, and treated us very poorly. Didnt even make eye contact with us. The rest of the experience was good but she really...

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7Thank Bailey M
Jacob C, General Manager at Prestige Oceanfront Resort, BW PREMIER Collection, responded to this review

Thank you Bailey M for sharing your holiday with us, I am pleased to hear for the most part your experience was good. Alex and I have reviewed your feedback as it is something we take seriously as a team and after reviewing this we both agree this wasn’t Alex’s best day. We would love the opportunity to welcome you...

north saanich
Reviewed 18 December 2016

We booked two rooms - a king sofa ocean view and the other was a two queen non-view. The king room was upgraded to a balcony and was spacious enough for us to socialize there; it's bathroom had two sinks, a flatscreen TV and a huge shower with two showerheads. The queen room was "non-view" but we could see the...

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Helpful?
Thank adventures4me
Alex B, Assistant General Manager at Prestige Oceanfront Resort, BW PREMIER Collection, responded to this review

We appreciate you taking the time to review your recent girls getaway at our Hotel. I am happy to hear that overall you and your group enjoyed your rooms and the amenities that we have to offer. I am also glad that you enjoyed your dining experience at the West Coast Grill. I will be sure to pass your review...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Prestige Oceanfront Resort is your ideal haven for relaxation and rejuvenation. Our full service resort features luxurious guest rooms, exceptional dining experiences, and extraordinary hospitality. Rising above the Pacific Ocean, our waterfront resort offers breath-taking views of Sooke Harbour, Sooke Basin, Juan de Fuca Strait and the Olympic Mountains. Conveniently located near unique local attractions and recreational facilities, we invite you to indulge in a truly West Coast experience. ... more   less 

Additional Information about Prestige Oceanfront Resort, BW PREMIER Collection

Address: 6929 West Coast Rd, Sooke, British Columbia V9Z 0V1, Canada (Formerly Prestige Oceanfront Resort, BEST WESTERN PREMIER Collection)
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Sooke
Price Range: ₹ 6,114 - ₹ 10,853 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Prestige Oceanfront Resort, BW PREMIER Collection 4*
Number of rooms: 122
Reservation Options:
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Also Known As:
Prestige Oceanfront Resort, BW PREMIER Collection Sooke, Vancouver Island
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Questions & Answers

Here's what travellers have asked, with answers from Prestige Oceanfront Resort, BW PREMIER Collection staff and other travellers.
11 questions
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Questions? Get answers from Prestige Oceanfront Resort, BW PREMIER Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room 207 if you like a patio, though on the common area and not private”
 of 5 bubbles jeffwreck, 14 Feb 2017 | Read review
“oceanfront is best, 3rd floor has outside balconies”
 of 5 bubbles janicec372, 10 Feb 2017 | Read review
“Front ocean view rooms - higher floors with balcony”
 of 5 bubbles dbtole255, 25 Jan 2017 | Read review
“Ask for a room on the ocean side for the benefit of the view.”
 of 5 bubbles AlanN625, 24 Jan 2017 | Read review
“Ask for a corner suite on the perimeter versus the middle.”
 of 5 bubbles alisonm37, 23 Jan 2017 | Read review
5 of 5