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Hotel Universel

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Hotel Universel
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326 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Universel
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Showing 182: English reviews
Reviewed 30 June 2015 via mobile

Pros: location, microwave, fridge, clean, pool access, friendly staff. Con: Entrance/exit to hotel leads directly to driveway, there is very little side walk once you step out the door. Wireless Internet was in and out but others side fine.

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Helpful?
Thank Kim T
joanna_lortie, Owner at Hotel Universel, responded to this review

Thank you for your review and comments about our hotel. We are sure that it will help our next guests. We like to know what our guests like or dislike. Hope to see you again!

Norfolk, Massachusetts
Reviewed 7 June 2015

Started and ended here on our snowmobile trip around the Gaspe. They have a heated secure garage to park your snowmobiles in while staying. They offer a snowmobile package which includes room and meals. Food was very good for dinner and breakfast. Also they have a fenced in area to leave vehicles and trailers while on your trip.

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Helpful?
Thank daviddonna2015
joanna_lortie, Owner at Hotel Universel, responded to this review

We would like to thank you for your wonderful review about our hotel. We like to know what our guest like about our hotel. We try to give the best to our Customer in snowmobile. Hope to see you next winter!

Montreal, Canada
Reviewed 4 June 2015

I was there on a convention. The hotel is near the highway but not so near as to be noisy. The prices for the rooms is great. The service is very good and the rooms clean. I was in the Excellence section of the hotel, wich is newly renovated. There was no carpets (hardwood floor), wich I liked. Great hotel...

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Helpful?
Thank Marc G
joanna_lortie, Owner at Hotel Universel, responded to this review

The team of Universal Hotel would like to thank you for your great review about our hotel. If we don't know what our guests don't like we cannot improve. So, thank you very much and we hope to see you soon again.

Glace Bay
Reviewed 27 May 2015

Found this hotel after 12hrs. on the road. Room was quite comfortable and priced reasonably, restaurant was great, staff was friendly and helpful. Restaurant had an Italian theme , thin crust pizza was delicious, and my wife had a fish chowder ,which was almost as good as homes. ( the biscuits were)

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Helpful?
Thank Ray M
joanna_lortie, Propriétaire at Hotel Universel, responded to this review

We are glad to see that you enjoyed your stay with us. Thank you for your great comments about our hotel. Hope to see you soon!

Moncton, Canada
Reviewed 25 May 2015 via mobile

Nice hotel for the price. Very quiet but service could improve we had a few miscommunications with the staff but evrything finally worked out. Close to everything that was really great! Nice and clean inly stayed ine night so did not see the pool area and spa area.

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Helpful?
Thank Stephanie M
joanna_lortie, Propriétaire at Hotel Universel, responded to this review

We are glad to see that you enjoyed your stay with us. The Customer service is realy important for us. Be sure that we will check with the manager of the hotel to see what we can do to give a better service to our clients. Hope to see you again!

Reviewed 24 May 2015 via mobile

We ended up getting a fabulous deal on this hotel booking with an agency on the Internet. A Classic room with 2 Queen beds for $26 taxes included. Aside from the great deal on the room, we were satisfied with the classic room. The spa-like bathroom felt right at home with the LED lightning and decorations. If I could recommend...

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Helpful?
Thank Dominic R
joanna_lortie, Propriétaire at Hotel Universel, responded to this review

We would like to thank you for your wonderful review about our hotel. We take your comments about the room. If we don't what clients don't like we can't improve. We hope to see you again!

Calgary, Canada
Reviewed 9 May 2015

This quaint little hotel was a big surprise. We stayed here overnight on a road trip to Halifax, new rooms, quaint. The room service was wonderful, I would highly recommend it, Great for families or couples with dogs.

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1Thank DebBrennan
joanna_lortie, Owner at Hotel Universel, responded to this review

We would like to thank you for your wonderful review about our hotel. We are happy to see that you enjoyed your stay with us. We renovated the section where you slept this year. We hope to see you again!

Ottawa, Canada
Reviewed 3 April 2015

I know there are two faces of this hotel a modern amnd old wing. I was not sure what to expect as I had booked in the old part of the hotel (my frugal side) and many reviews had savaged the old wing. I was pleasantly surprised, Sure the carpets and fixtures are a bit dated but the bed was...

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Helpful?
Thank Ottawa_uhl
joanna_lortie, Owner at Hotel Universel, responded to this review

We would like to thank you for your wonderful review about our hotel. We are really happy to see that you enjoyed our "old" part. Like you said, we have modern bathroom and for your information, we changed all the beds last years. So, they aren't old. We hope to see you again and come try our nordik spa.

Reviewed 29 March 2015

Stayed 3 nights in their newly renovated delux rooms - room was very nice (no complaints) However - customer service was horrible! I asked to check-out at 2 instead of noon (On a Sunday!) and was told it was out of the question and that I would need to pay 1/2 of a nights stay (80$) if I did not...

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Helpful?
Thank Stephano-A
joanna_lortie, Propriétaire at Hotel Universel, responded to this review

We would like to thank you for taking the time to share with us your experience at Hotel Universel Rivière-du-Loup. We are taking the necessary action to make sure this does not happen again. Once again thank you for your valuable comments.

London, ON
Reviewed 23 March 2015

This spot was chosen as our start and end stops for our Gaspe snowmobile trip. It is an excellent spot for snowmobilers. There is fenced in parking for your truck and trailer, which you can leave here all week even though you're not in the hotel all week. Also there is fenced in parking for snowmobiles too. This is a...

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Helpful?
Thank GT_Man002
joanna_lortie, Owner at Hotel Universel, responded to this review

We will like to thank you for your excellent review about our hotel. This is a great summary of our snowmobile package and facilities. We tried every years to give the best of us at our snowmobiler guest. We hope to see you again next year.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Concierge
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Welcome to Hotel Universel Riviere-du-Loup Hotel Universel in Riviere-du-Loup is pleased to welcome you to its brand-new, 220-room hotel in Riviere-du-Loup including 51 newly-built units. Hotel Universel offers a complete range of services specially designed to accommodate all the needs of its clientele, both business and tourist. Hotel Universel is your choice hotel in Riviere-du-Loup. We pride ourselves in being able to meet the expectations of all types of travelers with our variety of services and amenities, which is unique for a hotel in Riviere-du-Loup. Our extensive facilities include a state-of-the-art convention centre equipped with the latest in high-tech equipment; our excellent team of experienced lodging and food service professionals will ensure that your activities are an unqualified success. Our team at our hotel in Riviere-du-Loup is at your disposal to accompany you and advise you in organizing your wedding or your business meeting. ... more   less 

Additional Information about Hotel Universel

Address: Boulevard de l'Hotel-De-Ville | 311, Riviere du Loup, Quebec G5R 5S4, Canada
Region: Canada > Quebec > Riviere du Loup
Price Range: ₹ 5,507 - ₹ 7,689 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Universel 3.5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Universel Hotel Riviere Du Loup
Hotel Universel Riviere Du Loup, Quebec
Hotel Style:
#3 Business Hotel in Riviere du Loup
#6 Romantic Hotel in Riviere du Loup
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Universel staff and other travellers.
1 question
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Questions? Get answers from Hotel Universel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the old section”
 of 5 bubbles Curious_Canucks, 12 Jan 2017 | Read review
“It has a quiet area. I was satisfied with the main level suite.”
  • The suite.
 of 5 bubbles 891parvins, 22 Dec 2016 | Read review
“Tell them if you have any special needs when you make your reservation. I am sure they will do their best to accommodate you.”
 of 5 bubbles Judai, 23 Sep 2016 | Read review
“If you want a good nights sleep ask for a quiet room.”
 of 5 bubbles sandrasR4681IW, 8 Sep 2016 | Read review
“Pay extra for a suite or stay in the newer section”
 of 5 bubbles CrossCountryDriverx3, 1 Sep 2016 | Read review
5 of 5
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