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The Champlain Waterfront Hotel, Ascend Hotel Collection

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2 Front St N, Orillia, Ontario L3V 4R5 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Expedia.com
Hotels.com
Agoda.com
US$ 96
US$ 76
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SAVE US$ 20
AscendUS$ 79
Booking.comUS$ 78
TravelocityUS$ 96
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (32)
Room & Suite (35)
Dining (1)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 25/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Champlain Waterfront Hotel, Ascend Hotel Collection
Updated 25/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 14 hotels in Orillia
Location
Cleanliness
Service
Value
In the midst of Downtown and steps away from the Port of Orillia, this historic hotel is close to numerous local attractions and places of interest including Casino Rama, the Leacock Museum, Orillia Opera House. OPP Museum and Hawk Ridge Golf & Country Club, Lakehead University and Georgian College are also in the area. A wide variety of restaurants shops surround the hotel. The city of Orillia boats miles of paved trails from one end of town to another, providing plenty of options for hiking, jogging, biking and rollerblading. Guests of this hotel will be pleasantly surprised. We provide free wireless internet, and in room coffee makers. Whether for business or leisure, the Hotel Champlain is the perfect place to stay. Our staff look forward to your next visit with us.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Horseback riding
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
Massage
Newspaper
Parking
Wifi
Breakfast available
Non-smoking hotel
24-hour front desk
Laundry service
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Room features
Air conditioning
Bottled water
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English
92Reviews8Q+A24Room tips
Traveller rating
  • 45
  • 24
  • 12
  • 5
  • 6
Time of year
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Popular mentions
Austin J wrote a review Dec 2020
2 contributions
Autumn at the front desk made our trip. From a wine opener, running out of water and finding us some, so many chocolate bars we wanted, must stay because of her! Make her a manager senior management!! Austin & Sarah
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Date of stay: December 2020Trip type: Travelled as a couple
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veggiehotdogs wrote a review Oct 2020
Niagara Falls, Canada32 contributions18 helpful votes
They charge you a marketing fee for booking over the phone and something called the Orillia city tax; but they do not tell you that up front; be sure to clean the air conditioning/heating system filter yourself as even though they had 4 months to clean the place, sadly they missed the most important part during a pandemic...the air filtration system
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Date of stay: September 2020
Rooms
Cleanliness
Service
Room Tip: apparently there are some pet friendly rooms and some basement rooms
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Response from Hotel wickremasinghe, General Manager at The Champlain Waterfront Hotel, Ascend Hotel Collection
Responded 17 Oct 2020
Dear guest, Thank you for your feedback. Orillia tax is mandatory, this was implemented by the city in September 2020 and 3% marketing fees are voluntary. 4% city taxes and 3% marketing will only be applied to your accommodation fees- We are sorry this was not communicated to you prior to arrival. However, we have this information on our website and on your confirmation email. We are sorry that you felt the room AC was not cleaned to your satisfaction. I have forwarded your comments to our housekeeping leadership. During COVID-19 we do extensive and detail cleaning in all guest rooms. We will revisit this policy to make sure that we inspect all rooms prior to renting them to the general public. We hope to serve you soon!
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Brian Travels Without Fear wrote a review Sep 2020
Oshawa, Canada101 contributions78 helpful votes
We were looking forward to staying at this hotel, as it's reasonably priced and has a good location. HOWEVER, the enjoyment disappeared once we realized that we had been over-charged. The manager refused to honor the lowest rate, which was ON the Choice Hotels website. With an ethical manager, this property has the potential to provide a positive customer experience.
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Date of stay: September 2020
Location
Cleanliness
Service
2 Helpful votes
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Response from Hotel Manager, General Manager at The Champlain Waterfront Hotel, Ascend Hotel Collection
Responded 25 Oct 2020
Dear guest, Thank you for staying with us and your comments with regards to the" best rate guarantee"- We have done some research on this and have the following: Our records indicate that Choice Hotels had an on-line promotion with a 25% discount. When you arrived at the hotel this promotion was not available. However, at the time of check-out this promotion was active and you were offered this discounted rate of 25% off our best rate. I'm glad that we were able to extend this discount to you. Should you have any questions or concerns, kindly give us a call. We are happy to help. Kind regards, Guest Services.
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Gord C wrote a review Aug 2020
Port Dover, Canada34 contributions45 helpful votes
We checked into this motel after a long drive. After our room assignment we were told to hike up three floors to our room. Guess that was something we should have checked out. Dining at the attached restaurant was very good and after an enjoyable stroll along the waterfront we retired. When we retired we noticed hair and foreign dirt in both beds. We immediately called the front desk. After apologies we were assigned a new room which had clean beds. This is unacceptable especially in these times of civil 19.
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Date of stay: August 2020Trip type: Travelled as a couple
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sagatrap wrote a review Aug 2020
Niagara Falls155 contributions68 helpful votes
Booked an overnight seat at this pet friendly hotel only to be told pet friendly rooms were in the basement. Very small window to see outside. Overall, the place is very clean, very new,freindly staff. Parking can be an issue, many previous reviews spoke of construction, there is road construction down the street.
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Date of stay: August 2020
Cleanliness
Service
Sleep Quality
1 Helpful vote
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PRICE RANGE
US$73 - US$122 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality inn orillia, quality hotel orillia
FORMERLY KNOWN AS
Rodeway Inn Champlain Waterfront
LOCATION
CanadaOntarioOrillia
NUMBER OF ROOMS
53
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Frequently Asked Questions about The Champlain Waterfront Hotel, Ascend Hotel Collection
Which popular attractions are close to The Champlain Waterfront Hotel, Ascend Hotel Collection?
Nearby attractions include Couchiching Beach Park (0.3 km), Orillia Museum of Art and History (0.3 km), and Port of Orillia (0.3 km).
What are some of the property amenities at The Champlain Waterfront Hotel, Ascend Hotel Collection?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
What food & drink options are available at The Champlain Waterfront Hotel, Ascend Hotel Collection?
Guests can enjoy free breakfast during their stay.
Is parking available at The Champlain Waterfront Hotel, Ascend Hotel Collection?
Yes, free parking is available to guests.
What are some restaurants close to The Champlain Waterfront Hotel, Ascend Hotel Collection?
Conveniently located restaurants include Mariposa Market Stores, Apple Annie's Cafe, and Kenzington Burger Bar.
Is The Champlain Waterfront Hotel, Ascend Hotel Collection located near the city centre?
Yes, it is 0.3 km away from the centre of Orillia.
Are pets allowed at The Champlain Waterfront Hotel, Ascend Hotel Collection?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to The Champlain Waterfront Hotel, Ascend Hotel Collection?
Many travellers enjoy visiting Mnjikaning Fish Weirs (3.7 km).
Is The Champlain Waterfront Hotel, Ascend Hotel Collection accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.