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Country Squire Resort & Spa

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Country Squire Resort & Spa
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585 Reviews from our TripAdvisor Community

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There are newer reviews for Country Squire Resort & Spa
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Showing 529: English reviews
Whitby, Canada
Reviewed 13 August 2014

My wife and I recently went to Gananoque for quick get away.We stayed at the Best Western Country Squire Resort. We were both very pleased with the amenities the hotel offers and the service we received during our stay. Amanda at the front desk was very helpful and pleasant to talk to. The house keeping staff which includes Karen, Yvonne...

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Helpful?
Thank Eric450
GroupsalesGananoque, Manager at Country Squire Resort & Spa, responded to this review

Thank you for your lovely review. I will pass on your positive comments to our staff. We look forward to seeing you in the future.

Allentown, Pennsylvania
Reviewed 11 August 2014 via mobile

We loved this motel. We lucked out by finding this room on short notice. The room was an ideal size and was super clean and was reasonably priced. Everything you may need is within walking distance. The front desk staff could not have been friendlier. Complimentary breakfast was satisfying. Don't let the odd layout of the grounds and the exterior...

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2Thank jodirox
GroupsalesGananoque, Manager at Country Squire Resort & Spa, responded to this review

Thank you for your great review, We strive at trying to make everyone stay enjoyable, and I will pass on your lovely comments to our staff.

MOUNT FOREST, Canada
Reviewed 10 August 2014

The Hotel is old needs Renovating, not clean or comfortable at all we were so Disappointed . I did not find front desk even cared no social grace's of the day. of course on line it looks very nice. I quess $130.00 plus tax is not a lot these day's. I thought it could get you something decent mid week.

Review collected in partnership with Best Western
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Helpful?
1Thank Eileen P
GroupsalesGananoque, Manager at Country Squire Resort & Spa, responded to this review

Thank you for your review. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

Greely, Canada
Reviewed 7 August 2014

Never stay here...this hotel is disgusting...MOLD EVERYWHERE...hotel needs to be renovated big time. The bathrooms are gross, faucets broken, no fan in the bathrooms. The carpets smelt horrible, curtains falling and didn't cover the window..the door wouldn't close had to slam it shut. The bathroom let's not go there...the dust in the room, we had an inch of dust on...

Review collected in partnership with Best Western
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1Thank Celeste D
GroupsalesGananoque, Manager at Country Squire Resort & Spa, responded to this review

Thank you for taking the time to write a review. I am very sorry about your negative experience at our hotel. We take every comment seriously and we are looking at all the issues.

Ottawa, Canada
Reviewed 7 August 2014

This hotel is a lovely property. We have stayed there many times, and enjoyed each time. The hotel is currently under renovation, but service is still excellent. A few of the negatives of the hotel was the humidity ,as doors are difficult and hard to close. All you could hear all evening, were doors banging. Also, the jets in the...

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Thank marilyn f
Toronto, Canada
Reviewed 7 August 2014

Nice location, easy parking. Large property with substantial amenities. Facility was dated and in need of a facelift and painting for sure. Wifi didn't work in our rooms and had to go out to locate a signal. Rain storm the day we arrived and the eaves troughs overflowed right over the stairs to the second level where our rooms were...

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Thank TheDomn8r
Reviewed 6 August 2014

Best service, cleaness, good location very friendly staff.very good breakfast.I stay there for three days with family.everybody love the place.I will sure go back again .in every area 5 out 5. Well done guys.

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Thank naushawn
Toronto, Canada
Reviewed 5 August 2014

I love Best Westerns and have stayed at them in Ontario, Alberta, and BC with very positive experiences. This one, however, was a big disappointment. We stayed in the Penthouse (3 bedrooms + kitchen), which was likely a previous owner's apartment. It was dirty: hair in the bathroom and on pillows, dust bunnies under the bed. There was an ashtray...

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5Thank Orffer66
GroupsalesGananoque, Front Office Manager at Country Squire Resort & Spa, responded to this review

Thank you for your feedback regarding the cleanliness of the Penthouse. These concerns have been passed onto Head Housekeeper. We noticed that you made a comment that you received a lower price for your accommodations due to your association with Best Western. You forgot to mention in your comments that you received a two person rate for the Penthouse, and...

King City, Canada
Reviewed 2 August 2014

The hotel is nice and the staff are great and courteous! The rooms are clean and our housekeeping lady Yvonne is fantastic and always there to please you...one of the best people employed at the facility. Carol at the front desk is a pleasure to speak with and deal with...very helpful all the time and always there to answer questions....

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1Thank Ralph B
Waterloo, Canada
Reviewed 2 August 2014

This hotel was a pleasant surprise! It an older hotel but it is always being updated. Has an indoor and outdoor pool and a restaurant/bar. Rooms very clean and grounds well kept. Our room was like a little cottage with a back door leading to the courtyard and outdoor pool. We also had a A balcony and two chairs for...

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Thank Linda D

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
  • Spa
  • Room Service
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Room Service
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Stay at this Gananoque hotel and enjoy a host of convenient amenities while traveling in Ontario, Canada. Country Squire Resort & Spa is conveniently located to Highway 401, Highway 2, and Thousand Islands Parkway with easy access to key area attractions and business locations. Visitors will be just a short drive from OLG 1000 Islands Casino, Thousand Islands Playhouse, Boldt Castle and scenic boat tours of the area. ... more   less 

Additional Information about Country Squire Resort & Spa

Address: 715 King St E, Gananoque, Ontario K7G 1H4, Canada (Formerly Best Western Country Squire Resort)
Region: Canada > Ontario > Gananoque
Price Range: ₹ 4,123 - ₹ 8,573 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Squire Resort & Spa 2.5*
Number of rooms: 68
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Also Known As:
Best Western Country Squire Hotel Gananoque
Best Western Gananoque
Gananoque Best Western
Country Squire Resort & Spa Gananoque, Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Country Squire Resort & Spa staff and other travellers.
4 questions
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Questions? Get answers from Country Squire Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very close to the Shorelines Casino, and they give each person a $10 casino coupon.”
 of 5 bubbles davidsC7943FR, 17 Jan 2017 | Read review
“Ask for an extra blanket. It was a little thin.”
 of 5 bubbles wolfsjen, 10 Jan 2017 | Read review
“We loved our room that opened to the outdoor pool with porch and chairs”
  • love the garden paths to pool and breakfast room to the right
  • extra pillows, cushy mattress, mini fridge, desk plus tables
  • sliders open to porch and garden-like view
 of 5 bubbles stoway2, 4 Oct 2016 | Read review
“Don't have the one opposite the swamp!”
 of 5 bubbles Margaret2466, 15 Sep 2016 | Read review
“choose cottage or a room that has a door to the outside near the outdoor pool or 2nd floor balcony is nice”
 of 5 bubbles 876aprilt, 14 Sep 2016 | Read review
5 of 5