No fridge or Microwave. Mold around the windows Mattress was old and wire sticking out Carpets stink and are full of dust mites. New owners are East Indian. Sorry East Indian Canadian. There excuse for the fact that they have no Microwave or fridge is because it's an historic building built in 1889. The Chateau Laurier is the same age and they have everything. P'S. Breakfast is pathetic.
This is an older hotel so the rooms aren't modern or fancy but the location is amazing. You can walk downtown, spend time along the waterfront, go to the theatre, hit the pub next door etc. The breakfast is included and we were surprised that this meant anything on the menu and it was delicious! The service at the restaurant was exceptional.
I believe at one time this was a great place to stay but it's so run down now it needs a full facelift. From peeling paint to mold on the caulking .. needs to be refreshed yet they're still charging over $200 a night not worth it. It did include complementary breakfast. Staff was pleasant and nice to deal with. Nice view in river side rooms.
The room was small but fine ,balcony needs a lot of care. good view of the water. The lobby really needs an up grade and so do all the carpets .Well located to restaurants and cruises and also playhouse theatre.
This place is in need of a update, dilapidated, mouldy, dusty, damp hard to breathe. Expensive breakfast. The places seemed cute and quaint upon first arrival, but when I had received my room key the person checking in nearly shouted at me when I had repeated the directions that were given to me. My first room that I had stayed in wasn't apart of the mail building but a motel in the back, which you has to go down a flight of rough concrete stairs under construction . The room wasn't thoroughly cleaned . It smelled heavily of mould and mildew incredibly hard to breathe . My coworker complained on my behalf at first the woman at front desk wanted to follow us to the room and inspect. Instead then and they put me across the street in a cottage across the street. Which was marginally better . There was still mildew in the grout of the shower. But there was at least an inch thick of dust on the curtains .…
This is a property that is seriously run down. We paid $400+ including tax for essentially a motel room on the water. The paint is literally peeling off the front and back doors of all 8 units in this motel section...Really $400? There is a burned out brown lawn in front of pur room and we're right next to the lake? The property is on the water, but the view is not spectacular. Feeling like a fool for not doing proper research before booking. 0
Convenience +++ Minutes walk from cruise ship dock, playhouse theater and nice restaurants. We arrived early and were allowed to park and explore the area and attend live theater. Full Breakfast. Beds comfortable and there is an outside patio overlooking the river. Staff very friendly and helpful.
Unfortunately we made a reservation through the website and were directed to a third party site. I thought maybe something was up when I saw before we even left that we had already paid for the room on our Visa. Six days before our reservation we had to cancel due to illness. Our attempt failed. Today, the day of our reservation we contacted the Hotel (1 613 382 2165) this is the number we should have used in making the reservation in the first place. They advised us that they could not do anything for us....PLEASE PEOPLE DO NOT USE THESE 3RD PARTY SITES TO MAKE YOUR RESERVATION.
Gananoque Inn is a historic property. The lobby maintains the historic feel while rooms are newly renovated (in a style similar to chain hotels, which seems like a bit of a missed opportunity). The Inn is in a good location walking distance to attractions and restaurants. It overlooks the river, so many of the rooms have lovely water views. Staff was friendly and helpful. Breakfast is included.
We reserved a third floor room, however, when we arrived they told us they only had a room in a detached property they call the "cottage". The room had a musty smell and looked pretty run down. We went back to the lobby and asked they checked again for a room in the main building. Lo and behold they did have the room we reserved on the third floor. The room had just been renovated and was ok. So make sure you reserve a newly renovated room at the time of reservation. Overall the price was high for the experience.