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Hotel Le Chantecler

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Hotel Le Chantecler
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550 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Le Chantecler
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Showing 190: English reviews
uk
Reviewed 16 October 2010

This was by far the weakest hotel of the six hotels we stayed in. Our room did not have a view - unless you call a stone wall 20ft in front of the window a view. The food was dried up, both dinner and breakfast. The location was wonderful but ti was all spoilt by the run down appearance of...

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1Thank jseys
Boston, Massachusetts
Reviewed 13 October 2010

When I heard we had a conference at Chantecler, I wasn't sure what to expect: reviews online seemed dissapointing while people who had been had nothing but good things to say... Well I'm here to tell all future business travelers to fear not, and if given the choice, to take the Chantecler as your next destination. It is a charming...

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Thank bostonDB
Reviewed 3 October 2010

We stayed here as aprt of a tour. The hotel was indeed very much a ski lodge. Very rambling buildings and difficult to find one's way around. Room was adequate but a little tired. We were 5 floors DOWN in our room and the corridors were very plain and needed some freshening and brightening up. We only had a view...

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Thank Delighted_Client2014
Gatineau, Canada
Reviewed 3 September 2010

My husband and I booked a golf package at the Chantecler which included 1 night accommodation, 4 course dinner, breakfast and 9 hole golf pass. The people there were welcoming, friendly and very helpful (Eric was one of them). They really made us feel at home. The food was well presented, good quality and the view in the dining room...

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Helpful?
Thank golfeuse54
Math2112, Manager at Hotel Le Chantecler, responded to this review

Dear golfeuse54, Thank you for taking the time to post your comments. We are delighted that you enjoyed your stay with us and will pass the word to our staff to keep the good work. We are happy to know that you will come back and hope that your stay will be even more pleasant ! Thank you, Dominic Cavalluzzi...

Ottawa, Canada
Reviewed 9 July 2010

I chose this resort for our honeymoon as it came highly recommended by a friend who used to visit the hotel once a year (that was many years ago obviously!) We had a room in the smoking section (2nd class citizen section no doubt) and had to walk up six flights of stairs to get to our room! It was...

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Helpful?
1Thank exausted
Math2112, Manager at Hotel Le Chantecler, responded to this review

Dear exausted, Thank you for taking the time to share your comments. We are truly sorry that your stay didn't meet your expectations. We take pride in our customers satisfaction and our goal is to give them the services that meet their needs. Be assured that we are always conscious of our responsibilites towards our clientele and that we already...

Saint Jerome, Canada
Reviewed 9 July 2010

It was our wedding anniversary so we were up during week days, I guess since not a weekend, it's dead. The weather was extremely hot and humid. The air conditionning is noisy and not cool enough, there are no controls, either on or off. We had the suite,,,,very very ordinary. poor lighting, only a wobbly lamp that was askew. The...

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Helpful?
Thank trebor721
Math2112, Manager at Hotel Le Chantecler, responded to this review

Dear trebor721, We would like to thank you for your comments regarding your last stay at our hotel. We are sincerely sorry for the inconveniences you went through. This kind of situation does not reflect our standards of lodging, please accept our most sincere apologies. We took note of your comments and we hope to have the possibility of showing...

Florida
Reviewed 18 June 2010

I returned to Le Chantevler after sdeveral decades, fondly rmembering the am biance I loved as a young adult. The place is still charming with lovely views but the service is so bad I would be ashamed if I were the manager. We arrived later than I wanted to because of traffic and had a 5:15 massage appt. It was...

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Helpful?
1Thank tabloidqueen62
Math2112, Manager at Hotel Le Chantecler, responded to this review

Dear tabloidqueen62, Thank you for taking the time to write your comments regarding your stay at our hotel. Your satisfaction is very important for us and we would like you to benefitof our kindest hospitality. In this matter, we transferred your comments to each department involved to make sure that those unfortunate situations do not happen again. Please accept our...

Laval,Canada
Reviewed 23 February 2010

I had seen the previous reviews but at times people just write reviews about there negative stay at a hotel.. What about the people who enjoyed there stay...Well that is what I am going to do.. I had a great stay at the Hotel Chantecler, I would say that the rooms do need a face lift but HEY at the...

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2Thank Linksyslaval
Math2112, Manager at Hotel Le Chantecler, responded to this review

Dear Linksyslaval, Thank you very much for this great review. We are always very happy to hear that people had a great stay with us. Whenever you're planning to come back to Le Chantecler, let us know so we can welcome you back properly! Warm wishes, Dominic Cavalluzzi General Manager

Gatineau, Canada
Reviewed 14 January 2010

Every year on the second week end of January, we have been going to Le Chantecler to celebrate my mom’s anniversary. We have noticed the last couple years that there are less and less people going to Le Chantecler. We understand why now. We recently spent the week end and let me tell you WHAT A DISAPOINTMENT. It isn't even...

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5Thank michelc12
Math2112, Manager at Hotel Le Chantecler, responded to this review

Dear michelc12, Thank you for posting your comments regarding your last stay with us. Upon reading your comments, we find it regrettable that you didn't enjoy the food and the service. At Hôtel Le Chantecler, we take the quality of our restaurant and the service we offer very seriously. What you experienced does not represent the standard of quality of...

Repentigny
Reviewed 11 January 2010

I won one night to this hotel (forfait détente - one night, dinner, and breakfast). with a view of moutain, lake or the woods. Lucky me I got "the woods". So don't expect any discretion...there is no curtain except for net curtain in front a rented house!!! Instead of a 4 services dinner we had....a buffet not so extraordinary. The...

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Helpful?
1Thank myrallo
Math2112, Manager at Hotel Le Chantecler, responded to this review

Dear myrallo, We would like to thank you for posting your comments. We are truly sorry that you didn`t enjoy your experience during your stay. We are putting a lot of emphasis on the service we provide to our customers. We will address the sitation immediately. We also take great pride with the quality of our restaurant and this matter...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Hôtel Le Chantecler is one of the most beautiful holiday resorts in all of the picturesque Laurentian mountains north of Montreal. Whether you're there to admire Lac Rond, the mountains or the garden, every Chantecler guest is assured of an exceptional view. You'll have access to all the amenities you need to relax and feel at home. ... more   less 

Additional Information about Hotel Le Chantecler

Address: 1474 Chemin Chantecler | Autoroute 15 nord, exit 67, Sainte-Adele, Quebec J8B 1A2, Canada
Region: Canada > Quebec > Sainte-Adele
Price Range: ₹ 4,642 - ₹ 8,396 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Le Chantecler 2.5*
Number of rooms: 179
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Also Known As:
Le Chantecler Hotel
Le Chantecler Sainte Adele
Hotel Le Chantecler Sainte-Adele, Quebec
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Le Chantecler staff and other travellers.
2 questions
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Montreal, Canada
5 months ago

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Questions? Get answers from Hotel Le Chantecler staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rustic rooms are fine - don't be afraid of the name!”
 of 5 bubbles Ontheroad848, 4 Jan 2017 | Read review
“No where in the hotel are renovated rooms”
 of 5 bubbles chrissycs2016, 27 Sep 2016 | Read review
“Be aware, rustic room is rustic but still very comfortable and clean”
 of 5 bubbles P1213SEdianeh, 29 Aug 2016 | Read review
“Ask view on the lake”
 of 5 bubbles annekarineg, 3 Jul 2016 | Read review
“Another hitel”
 of 5 bubbles markmL3851PZ, 26 Jun 2016 | Read review
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