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The Palazzo Montecasino

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The Palazzo Montecasino
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897 Reviews from our TripAdvisor Community

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There are newer reviews for The Palazzo Montecasino
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Showing 857: English reviews
Reviewed 17 July 2016 via mobile

I couldn't fault anything with this hotel, it is truly great. From the moment I arrived the staff couldn't of done any more to make us feel any more comfortable and happy with our stay. The hotel is in a great location and offers the use of the cinema, bowling and casino/bars. The bird sanctuary next door is also a...

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Helpful?
1Thank Jordan S
BIlal E, Manager at The Palazzo Montecasino, responded to this review

Dear Jordan S, Thank you for taking the time to complete such a wonderful review on the Palazzo Hotel. We are truly humbled by your extremely positive feedback which will undeniably be shared with the rest of the team as it proves to be highly motivational. I am glad that the team were able to take care of you in...

Johannesburg, South Africa
Reviewed 16 July 2016 via mobile

The Palazzo's position, furnishings and views make it a perfect spot for drinks, high tea, meetings etc. Quality food and good service. A little chilly at the moment so sit outside in the late afternoon / evening but great for lunch. The place gets busy so it is best to book

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Helpful?
Thank Beechman1
BIlal E, Manager at The Palazzo Montecasino, responded to this review

Dear Beechman1, Thank you for taking the time to complete a review on the Palazzo hotel. We truly appreciate the feedback you have provided and are glad to know that you enjoyed your stay. We hope to see you in the summer months so that you may enjoy the hotel outdoors. We trust you have reached home safely and well...

Johannesburg, South Africa
Reviewed 11 July 2016

Excellent. This was for our 18th Wedding anniversary. The whole stay was excellent and I think it was value for money overall. The service was well above our expectations and will stay with the hotel again.

Review collected in partnership with Tsogo Sun Hotels
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Thank deonw185
BIlal E, Manager at The Palazzo Montecasino, responded to this review

Dear deonw185, Thank you for taking the time to complete a review on the Palazzo hotel. We appreciate the positive feedback you provided and are glad to know that we were the hotel of choice for this memorable occasion. We will share your review with the rest of the team as it proves to be highly motivational and highly rewarding....

Reviewed 8 July 2016

This is a truly beautiful hotel. The hotel foyer shouts luxury from the beautiful floral arrangements, decor and lovely staircase that leads to the ground floor. Grounds are beautiful and well maintained. The rooms were impeccable- clean and beautifully furnished. Staff were exceptional- extremely accommodating and friendly. Breakfast - a wide variety of good quality options was available- I would...

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Thank AwA123
BIlal E, Manager at The Palazzo Montecasino, responded to this review

Dear AwA123, Thank you for taking the time to complete a review on the Palazzo hotel. We truly appreciate your feedback and all the positives touch points you experienced. We are also highly grateful that we were able to render a service which changed your mind to come back for your last night, this will be shared with the rest...

Umhlanga Rocks, South Africa
Reviewed 5 July 2016

This is a beautiful hotel, with imperial like finishes. The staff are well trained, polite and professional. The family room is snug in size but sufficient. The breakfast is not a typical english buffet, very much a-la-carte which felt quite special and accomodated a vegetarian diet. Service at the pool was ok, we enjoyed some well prepared cocktails but I...

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Helpful?
Thank Raj S
BIlal E, Manager at The Palazzo Montecasino, responded to this review

Dear Raj S, Thank you for taking the time to complete a review on the Palazzo Hotel. We are glad you enjoyed the buffet and glad to know the team were able to deliver upon request. We will share your feedback with the team as it proves to be highly motivational and highly appreciated. Kind Regards Bilal Essop Deputy General...

Johannesburg, South Africa
Reviewed 4 July 2016

A beautiful hotel with scenic views, well manicured gardens and friendly staff. It is unfortunate that they didn't deliver as per what we were advised for the night of our wedding in terms of our room décor.

Review collected in partnership with Tsogo Sun Hotels
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Thank Y6833CKandrewm
Randburg, South Africa
Reviewed 3 July 2016

The security guard was very friendly on our arrival. The receptionist was lovely and welcoming and she gave us a clear direction to our room. We met one cleaner on our 405 room and asked her just to refrsh our memories of the room location and she was very kind to do so. The room was awesome. We unpacked our...

Review collected in partnership with Tsogo Sun Hotels
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Thank 168sammym
BIlal E, Manager at The Palazzo Montecasino, responded to this review

Dear 168sammym, Thank you very much for taking the time to complete a review on the Palazzo hotel. We are quite humbled by your wonderful feedback that you have provided regarding your visit. I will definitely share your comments with the rest of the team as it proves to be highly motivational. The team would are glad to know that...

London, United Kingdom
Reviewed 2 July 2016 via mobile

Stayed here for 2 nights whilst visiting Johannesburg. What a fantastic hotel. Looks just as nice on the outside as it is on the in. Beautifully kept rooms with lots of amenities and little touches. Turndown service at night great and the pick n mix in the foyer just the Icing on the cake. Nearby Complex Montecasino is nice, although...

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Thank TipTap4
BIlal E, Manager at The Palazzo Montecasino, responded to this review

Dear TipTap4, Thank you for taking the time to complete a review on the Palazzo Hotel. We appreciate your feedback regarding your 2 nights at the hotel. Your concise feedback will be shared with the rest of the team as it proves to be highly motivational. We hope that your next visit is in the near future. Kind Regards Bilal...

world traveller
Reviewed 25 June 2016

We visit Joburg often, always passing through, always saying we must stay here. This trip we did, for a week and it enveloped us in every possible way. Customer desk is swift, helpful and charming. Assistance to room was delightful. Arriving late we orders room service with was swift (not always this in SA), well presented and extremely flavourful. We...

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Thank HARDBATTLE
BIlal E, Manager at The Palazzo Montecasino, responded to this review

Dear HARDBATTLE, Thank you for taking the time to complete such a wonderful review on the Palazzo Hotel. We are truly humbled by your extremely positive feedback which will undeniably be shared with the rest of the team as it proves to be highly motivational. We will pass your kind words to Bushy for his excellent service he rendered during...

Gauteng, South Africa
Reviewed 23 June 2016

The room was very elegant and warm, for me the bathroom facilities must be clean. This hotel was very clean and neat. I would recommend the dinner it was excellent. overall it was an excellent and very pleasant stay.

Review collected in partnership with Tsogo Sun Hotels
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Thank vanie983
BIlal E, Manager at The Palazzo Montecasino, responded to this review

Dear vanie983, Thank you for taking the time to complete a review on the Palazzo Hotel. We appreciate your positive and concise feedback regarding your stay. We trust that you reached home well rested and cannot wait to welcome you back in the near future. Kind Regards Bilal Essop Deputy General Manager Palazzo Hotel Montecasino

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Recreating the look and feel of old-style Mediterranean glamour, without compromising on modern luxury, the Palazzo hotel is a treat for all of the senses. The 246 beautifully-appointed rooms include Standard, Deluxe, Executive and Superior Rooms as well as King Suites, a lavish, opulent Penthouse and bespoke Presidential Suite. Every room is equipped with all of those small touches that add to your comfort - direct-dial phones, tea and coffee stations, mini bars, 24-room service, free WiFi and electronic safes to list but a few. Highlights to add to your stay include the Mangwanani Spa Boutique, a fully-equipped fitness centre, business centre, Montecasino Entertainment Complex, delicious Mediterranean dining at Medeo Restaurant, relaxing cocktails at Cafe Rialto, conference rooms and many more. Outdoors, a large swimming pool invites you to dip into its cool waters to escape the heat of a long day, while the poolside area beckons hours of relaxation as you let your mind finally unwind from the daily pressures of life. This is the start of your experience at the Palazzo in Montecasino... Book now to discover what else lies ahead. ... more   less 

Additional Information about The Palazzo Montecasino

Address: No. 1 Montecasino Boulevard | Fourways, Fourways 2021, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Fourways
Price Range: ₹ 14,432 - ₹ 18,993 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Palazzo Montecasino 5*
Number of rooms: 246
Reservation Options:
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Also Known As:
The Palazzo Montecasino Hotel Fourways
Palazzo Montecasino Johannesburg
Palazzo Montecasino Hotel Johannesburg
Montecasino Hotel
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Questions & Answers

Here's what travellers have asked, with answers from The Palazzo Montecasino staff and other travellers.
8 questions
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Cheshire, United Kingdom
24 days ago
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Questions? Get answers from The Palazzo Montecasino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner Suite was much cosier and spacious”
 of 5 bubbles ritanaid00, 22 Dec 2016 | Read review
“Room 434 has great views, is quiet and above the restaurant and gardens.”
  • View from the breakfast area
  • View to the Right from room 434
  • View to the left from room 434
  • Tea and Coffee Making
  • Bathroom
  • Seating and Work Area
  • Bedroom to Room 434
 of 5 bubbles OldVillain, 16 Nov 2016 | Read review
“Check the room size and confort before signing in”
  • AC blowing straight to the bed... Good luck!
 of 5 bubbles VincentPommier, 1 Nov 2016 | Read review
“Pool view rooms are lovely”
 of 5 bubbles 964pera, 26 Sep 2016 | Read review
“Exec room overlooking the pool”
 of 5 bubbles JTS237, 8 Sep 2016 | Read review
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