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The Palazzo Montecasino

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The Palazzo Montecasino
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955 Reviews from our TripAdvisor Community

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There are newer reviews for The Palazzo Montecasino
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Showing 914: English reviews
Randburg, South Africa
Reviewed 10 October 2016

The Palazzo Hotel is unbeatable, anywhere. Thank you Deon Prinsloo and your team. The cake (to DINE FOR), wine and champagne was very thoughtful and Eve dressed our room fit for a special wedding anniversary.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank 828lorraineg
Julian J, Manager at The Palazzo Montecasino, responded to this review

Dear 828lorraineg, The Palazzo is an apt place for a special occasion! We are delighted you chose our hotel to celebrate your wedding anniversary. We are always pleased to hear that we have created a memorable experience for our guests and will certainly pass this on to our team as it proves to be highly motivational. A special note will...

Johannesburg, South Africa
Reviewed 9 October 2016

What a wonderful way to spend my Birthday with my sole mate in a fabulous hotel. Everything was wonderful.If you have never been there, try it you will not regret it. From the arrival to departure the staff were so helpful.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Gina W
Julian J, Manager at The Palazzo Montecasino, responded to this review

Dear Gina W, It is always encouraging and a great start to the day to receive positive feedback from our guests! Thank you for taking the time to write such a fantastic review. We truly value all comments and they are taken as seriously as we do our service. We look forward to welcoming you back to The Palazzo Hotel...

Durban, South Africa
Reviewed 7 October 2016

This is a pleasant and nice hotel to stay in. The service at the hotel was great. The location of the hotel in rekation to the monte casino provided good convenience. The breakfast provided on both days of my stay was good and of good quality. Kiran

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank 667kiranp
Julian J, Manager at The Palazzo Montecasino, responded to this review

Dear 667kiranp, Many thanks for your positive feedback on your recent stay at the Palazzo! It's always a great pleasure to hear our guests have enjoyed their stay. We hope we have the opportunity to welcome you back in the near future. Kind regards Julian Joubert Rooms Division Manager The Palazzo Hotel

Gaborone, Botswana
Reviewed 3 October 2016

A very enjoyable weekend for us and our grandchildren as there was enough for them to do, so much so that we need to take them back to finish the other activities that we could not do. Congrats to Bilal and his team for the top class and friendly service they gave not only to us but to the other...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank autolotsales
BIlal E, Manager at The Palazzo Montecasino, responded to this review

Dear Valued Guest, Thank you for taking the time to complete a review on the Palazzo Hotel. Your wonderful feedback is always highly appreciated and will be shared with the rest of the team. We appreciate the fact that we were able to win you over as a client and cannot wait to welcome you and your family back to...

Johannesburg, South Africa
Reviewed 30 September 2016

Had a good time with my wife in celebration of our wedding anniversary! The hotel and staff was equal to the task and our expectations were without doubt, exceeded. Keep on doing the best that you do in your space!

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank U354IEdavidm
Julian J, Manager at The Palazzo Montecasino, responded to this review

Dear U354IEdavidm, Thank you for taking the time to complete such a wonderful review on the Palazzo Hotel. We are truly humbled by your extremely positive feedback which will undeniably be shared with the rest of the team as it proves to be highly motivational. We will pass your kind words to all of our staff for their excellent service...

Deneysville, South Africa
Reviewed 30 September 2016

The whole experience was worth the cost. From check-in to the room to check-out the staff made you feel welcome and attended to your every need. Thank you for a fantastic stay. I would recommend staying at The Palazzo

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank sharonlN2892VA
Julian J, Manager at The Palazzo Montecasino, responded to this review

Dear sharonlN2892VA, Thank you for taking the time to complete such a wonderful review on the Palazzo Hotel. We are truly humbled by your extremely positive feedback which will undeniably be shared with the rest of the team as it proves to be highly motivational. We will pass your kind words to all of our staff for their excellent service...

A TripAdvisor Member
Level Contributor
8 reviews
8 hotel reviews
3 helpful votes
Reviewed 29 September 2016 via mobile

I stay at the palazzo hotel once every year, it's a fantastic property connected to monte casino. The hotel looks like a castle and has beautifully maintained gardens and it is right next to a bird park. So you get to see all the birds that flock to the hotel. Very pretty. Early morning you hear the birds chirping and...

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Helpful?
Thank A TripAdvisor Member
BIlal E, Manager at The Palazzo Montecasino, responded to this review

Dear Valued Guest, Thank you for taking the time to complete a review on the Palazzo Hotel. Your wonderful feedback is always highly appreciated and will be shared with the rest of the team. We appreciate your ongoing patronage and hope to welcome you back soon. Kind Regards Bilal Essop Deputy General Manager Palazzo Hotel Montecasino

Nelspruit, South Africa
Reviewed 29 September 2016 via mobile

We love the friendly atmosphere and child friendly staff!!! Kids are 18 months and 6 years and nothing is to much for the hotel! I would highly recommend this beautiful property! Always a pleasure to visit.

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Helpful?
Thank odettegrey
Julian J, Manager at The Palazzo Montecasino, responded to this review

Dear odettegrey, Thank you for taking the time to complete a review on the Palazzo hotel. Guest feedback forms a vital role in our operation, without this feedback we would not know if our guests left us feeling satisfied or disappointed. Thank you for the great comments and feedback given, I will certainly pass them on to the team. I...

Reviewed 26 September 2016

The Palazzo was ideal for our 1 weeks conference and all food and drink requirements were available with choices in the complex. One week was not enough.The location was comfortable and the staff were friendly and attentive.I had tio go hunting for coffee during breakfast occasionally but apart from that I have no adverse comments.I enjoyed my stay there and...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank dumplingg
BIlal E, Manager at The Palazzo Montecasino, responded to this review

Dear dumplingg, Thank you for taking the time to complete a review on the Palazzo hotel. We truly appreciate the feedback you have provided and would like to apologise for the coffee delays during breakfast. We hope that your next stay and conference is in the near future as we look forward to welcoming you back. Kind Regards Bilal Essop...

Cardiff
Reviewed 26 September 2016

We stayed here to celebrate dad's birthday and had an amazing time. The staff couldn't do enough for us, especially the guys on concierge. Always smiling and remembering us by name. Our rooms were stunning and so comfortable. We had pool view rooms which was very nice. Housekeeping was excellent and nothing was too much. Lovely breakfast buffet which includes...

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Helpful?
Thank Per A
BIlal E, Manager at The Palazzo Montecasino, responded to this review

Dear Per A, Thank you for taking the time to complete a review on the Palazzo Hotel. Your wonderful feedback is highly appreciated and will definitely be shared with the rest of my colleagues. We are glad that the team were able to meet all your requirements and that your entire stay was a memorable one. We hope that you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Recreating the look and feel of old-style Mediterranean glamour, without compromising on modern luxury, the Palazzo hotel is a treat for all of the senses. The 246 beautifully-appointed rooms include Standard, Deluxe, Executive and Superior Rooms as well as King Suites, a lavish, opulent Penthouse and bespoke Presidential Suite. Every room is equipped with all of those small touches that add to your comfort - direct-dial phones, tea and coffee stations, mini bars, 24-room service, free WiFi and electronic safes to list but a few. Highlights to add to your stay include the Mangwanani Spa Boutique, a fully-equipped fitness centre, business centre, Montecasino Entertainment Complex, delicious Mediterranean dining at Medeo Restaurant, relaxing cocktails at Cafe Rialto, conference rooms and many more. Outdoors, a large swimming pool invites you to dip into its cool waters to escape the heat of a long day, while the poolside area beckons hours of relaxation as you let your mind finally unwind from the daily pressures of life. This is the start of your experience at the Palazzo in Montecasino... Book now to discover what else lies ahead. ... more   less 

Additional Information about The Palazzo Montecasino

Address: No. 1 Montecasino Boulevard | Fourways, Fourways 2021, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Fourways
Price Range: ₹ 17,059 - ₹ 20,000 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Palazzo Montecasino 5*
Number of rooms: 246
Reservation Options:
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Also Known As:
The Palazzo Montecasino Hotel Fourways
Palazzo Montecasino Johannesburg
Palazzo Montecasino Hotel Johannesburg
Montecasino Hotel
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Questions & Answers

Here's what travellers have asked, with answers from The Palazzo Montecasino staff and other travellers.
10 questions
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Centurion, South Africa
London, United Kingdom
18 days ago
Cheshire, United Kingdom
2 months ago
over a year ago

See all questions (10)

Questions? Get answers from The Palazzo Montecasino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go for a donwstarirs room as they have doors opening on to the gardens”
 of 5 bubbles CharlieO1455, 19 Mar 2017 | Read review
“If possible ask for a garden view.”
 of 5 bubbles IgmarM, 12 Mar 2017 | Read review
“Ask for a room that is not above the bar area and patio. Noise and smoke from below travels straight into the room, especially room 430.”
 of 5 bubbles Albertgerber, 6 Mar 2017 | Read review
“Ask for a suite as the bathrooms are very small in the "standard rooms".”
 of 5 bubbles 89suleimans, 23 Feb 2017 | Read review
“Ask for a room on the fifth floor overlooking the pool”
 of 5 bubbles RotherhamSteve, 13 Feb 2017 | Read review
5 of 5