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Took kids to pool with water slide. There are puddles everywhere with mold around edges. The one big green mold spot I was able to scrub some off with foot of chair. In our room bath room door was installed up side down so knob...More
1 Thank jps1987
Response from YEGAP, Assistant General Manager at Holiday Inn Express Edmonton International AirportResponded 2 May 2016
Thank you for sending us your feedback regarding your recent stay at our hotel. Please accept our sincerest apologies for the issues that you were encountered during your stay. Each one will be looked into.
Once again, thank you for sending us your comments and...More
This is a new Hotel close to the airport ,but very quiet.
Were you can appreciate the warm welcome. (Lorraine is the Best)
The room a very nice .
And most of all you IHG membership is alway recognize .
The restaurant has a good...More
Thank Robert B
Response from YEGAP, Front Office Manager at Holiday Inn Express Edmonton International AirportResponded 28 April 2016
We would like to thank you for choosing our hotel and writing a wonderful review. Thank you for your kind words about Lorraine and thank you for your loyalty to IHG brand. We are glad that you enjoyed your stay and everything was...More
We stayed in the holiday in express on a weekend.. The front desk was a little short staffed but helpful enough..rooms were clean and comfortable. I really like their beds. Nice an firm.. Slept real good.. The breakfast was really good as well. Hot food...More
Thank Jesse P
Response from Kelsey R, Front Office Manager at Holiday Inn Express Edmonton International AirportResponded 6 July 2016
I'm so glad you enjoyed a good nights sleep in our hotel, and then you were able to enjoy a hot breakfast in the morning! All of the staff will be happy to hear you enjoyed your stay at our hotel.
We stay here every time we fly, and that's a lot! It is always clean, if you leave before the breakfast room is open, they have bag lunches for you. Pool is clean as well. Friendly staff and very accommodating.More
1 Thank PattiS1979
Response from YEGAP, General Manager at Holiday Inn Express Edmonton International AirportResponded 17 February 2016
Thanks for your being our regular guests. We are happy to know that you find our staff professional and accomodating. We sure hope to have the pleasure to serve you again in the future.
Holiday Inn Express
As an IHG Spire Elite member I have stayed in many IHG hotels. This one has been the best by far. The house keeping staff, especially Lauren and Teresa who took care of my room for three weeks did an outstanding job! My room was...More
1 Thank Thomas P
Response from YEGAP, General Manager at Holiday Inn Express Edmonton International AirportResponded 8 February 2016
Dear Thomas P
Thanks for your wonderful comments about our hotel and staff. It was truly our pleasure having you here with us for 3 weeks. I would certainly share your comments with our team. We sure hope to have the pleasure serve you again...More
Response from starview2013 | Reviewed this property |
You can either call the hotel front desk at 780-979-0839 or use the courtesy phone by door number 9. You then proceed out door 9 to the shuttle stop. The shuttle does service other hotels but will announce HI Express since... More
You can either call the hotel front desk at 780-979-0839 or use the courtesy phone by door number 9. You then proceed out door 9 to the shuttle stop. The shuttle does service other hotels but will announce HI Express since the hotel would advise that there was a pickup.